I had an MRI at Valley Radiology Los Gatos and felt very well cared for. The front desk staff were…read morevery nice, and the lady in the MRI room was incredibly understanding and patient. I get anxious in closed spaces, and they even stopped the machine a few times to make sure I was okay. I truly appreciate their kindness and professionalism. Thank you for making a stressful experience much easier.

I found the overall process extremely frustrating and unnecessarily confusing, especially as…read moresomeone currently dealing with a painful back injury and limited mobility. I was told the location does not take appointments for X-rays and that it is walk-in only. However, when I arrived, I was told they were completely full and could not accommodate me. I was then directed online, where I discovered you can "reserve a time" for an X-ray as a guest -- which is essentially an appointment, despite being told appointments are not available. To make things more confusing, the system would not allow me to create an account because it said my information was invalid, yet it still allowed guest reservations. The entire process felt disorganized and contradictory. Another major issue is that if your physician sends imaging orders and they are somehow not received by the imaging center, it suddenly becomes the patient's problem to solve after already arriving in pain. In my case, my doctor's office was kind enough to text me the paperwork during their lunch break so I could still be seen. My husband has experienced the same issue repeatedly -- despite his doctor confirming records were sent, the imaging center still did not have them, and this has happened multiple times even though he has been there many times before. I want to be clear that the people working there were not the issue. The woman at the front desk was very sweet, patient, and clearly doing her best within a broken system. The issue is the process itself. There should absolutely be a more organized scheduling and follow-up system that confirms reservations, paperwork received, and patient instructions ahead of time. It would save patients stress and save the staff from constantly having to explain that "you can't make an appointment, but you can make a reservation," which is effectively the same thing. Healthcare is stressful enough already, especially when people are in pain and looking for help. It should not be this difficult to simply get an X-ray done

I would definitely recommend this place. Having a radiologist in the room during your exam and not…read morebehind a computer screen was SUPER helpful for why I went there. Having someone to openly discuss care with (even though my regular OBGYN wrote the referral) was a game changer. Yes, the parking was strange. Yes, the party happening between my legs in stirrups with 3 people was... different. But truly having a dialogue with medical professionals in that situation really made all the difference. I left with answers and feeling confident as to how he got those answers in real time.

I went for an abdomen ultrasound and got a callback from Dr Raman in next couple hours discussing…read moreabout my reports. Dr Raman is very knowledgeable, expert and very importantly, empathetic and listened to all my concerns and replied to everything to my satisfaction. I have never seen this level of treatment anywhere else. Staff is nice and listen to concerns faced and do due diligence in their work. They truly care about their patients. I will consider going there again and also recommend to others for their radiology tests.

There was a breakdown in the pre-appointment process. While my initial submission was missing a…read morediagnostic code, this was not flagged to me in advance. Instead, I was only informed upon arrival, which created avoidable delays. At that point, I immediately provided the complete order from Stanford via the patient portal. However, staff asked for a paper copy (non-existent as this was ordered via virtual visit) and proceeded to seek verbal confirmation from Stanford, which did not seem necessary given the complete documentation available. As a result, the visit took approximately twice as long as expected. Additionally, I was asked for clinical details (cholesterol, family history) prior to the CAC without explanation, which felt outside the scope of the imaging. Suggested improvements: * Proactively review and flag incomplete documentation prior to the appointment * Accept digital physician orders from established systems (e.g., Stanford portal) without requiring redundant paper copies or verbal confirmation * Limit or clearly explain non-essential patient questions These changes would significantly improve efficiency and patient experience.

This is my 4th MRI scan and wow, what a different experience this was. My previous experiences were…read moreterrifying, I was not even aware I was claustrophobic until I got into an MRI for the first time. SimonMed was a totally different experience. They have a wider machine, and it is newer and faster than the ones I was previously in. My cervical spine scan finished in 8 minutes!! All the stuff is super friendly and welcoming. Hana, the MRI technician knew about my fears, and kept taking to me during the scan to calm me down, told me how many minutes were left, and that helped reduced the anxiety. And on top of that, they have a special device they install over your head with a mirror at 45 degrees that lets you see the room even when your head is facing up. That is a game changer for claustrophobia. If I ever needed an MRI again, there is no where else I would go, only SimonMed Los Gatos from now on.

This was my first time visiting this office and meeting Dr. Patel after being referred for…read moreadditional ultrasound testing. From the moment she walked into the room, she was incredibly kind, knowledgeable, friendly, and reassuring. She immediately made me feel comfortable and at ease. The receptionist was also so sweet, welcoming, and very helpful throughout my visit. Thank you all so much for such a wonderful experience.

Dr. Patel and her imaging techs are wonderful. Easy to talk to, very thorough, and I feel very…read moreconfident in the quality of their care. I think a few areas of opportunity could include: - An easier scheduling system. It's difficult to check on when your next appointment is (if you lost the written card) and moving appointments involve pushing the date out pretty far. I don't know how hard it would be to implement an online system for this, but it could be nice to improve. - The office staff has always been warm and friendly with me, but they do seem fairly busy. It would be helpful for them to provide a little more verbal guidance between transitions in the appointment and to check in occasionally if the wait is longer than expected. All that said, I'm more concerned with the imaging quality and evaluation being top notch -- which from what I can tell, it is. The office itself is older, but comfortable, and the customer service processes are not tech-forward or slick, but work well enough.

Had to have my lower jaw scanned in preparation for gum surgery in a few days. The reception staff…read morewas helpful and courteous and my technician, JoLynn, was knowledgeable, efficient and personable. There was no waiting, the procedure was quick and easy and I was on my way. Very pleasant experience.

From the owner: VIP Diagnostic Imaging utilizes Cone Beam CT technology. This technology acquires 3-dimensional…read moreimages of the facial anatomy with far less radiation exposure to the patient than the traditional CT scanner with traditional techniques. The radiation exposure savings can be up to 80% of the standard CT dosage. We adhere to the ALARA principle, which stands for "As Low As Reasonably Achievable". In other words, we use as little radiation dose as possible in order to answer the clinical question. To the patients, our friendly staff and welcome environment provide a very pleasant experience. To the physicians, we provide high quality images and interpretations.

My husband died over a year ago. I had to contact Bodyspec multiple times to get his account…read moreremoved, but they did remove it. I don't know anything about the service they offer, but the experience was a bit frustrating. Worked out in the end.

It's been a few years since I got my last baseline scan, and I was curious to see my body comp…read morechanges from calisthenics workouts. I like the online scheduling system which allows easy access to mobile locations and available time slots. I showed up to the spot and was warmly greeted by Randolph. He quickly got me set up on the scan table, and about 10 minutes later, the scan was complete. Randolph was super thorough in answering questions and explaining the process. The online dashboard is awesome and contains all the data from past scans. Also, I learned I can use my FSA towards the scans. Would highly recommend a BodySpec scan for anyone curious about their health and measurable ways to achieve your fitness goals. Best wishes on your health journey.

The front desk people were pleasant and helpful. The…read moreultrasound specialist also was pleasant and thorough, maintaining her pleasant attitude as she described what the imaging in this area was able to accomplish. She continued the discussion while I cleaned up and then dressed afterwards. The report was ready on line the next morning.

I am super claustrophobic and anxious, so I was very nervous about going in to get an MRI. Maria…read moremade me feel so at ease, and when I freaked out and asked to get taken out of the machine she just talked to me and let me take a couple of breaths before starting again. I really appreciate how patient she was with me, she made my whole experience not as scary as I had pictured it. THANK YOU.

Doctor sent in ultrasound referral to them, two days after, they still haven't processed it. Not…read moresure whose fault it is. But it is 2026, snail email could have been faster than that

From the owner: At El Camino Health, our highly trained experts use the latest equipment and technology to help…read moreidentify problems quickly.

I was having a constellation of symptoms for upwards to 15 years that were further exacerbated…read moreafter the "stay at home" order during Covid. As my conditions got worse to the point they were debilitating, we finally started looking to the environment we were living and found that i was suffering from mold toxicity. After seeing 40+ practitioners, I felt defeated as not many people have the knowledge to treat this. I was so depressed that I was becoming suicidal as everything felt hopeless until the day I met Dr Soni. Within weeks of starting the first regimen she had me on, I started having some relief of my symptoms. It's definitely been a journey but worth every penny. Dr Soni and her assistant, Amita, have given care incomparable to anything else I've ever experienced, and I've seen every kind of specialist. I will be forever grateful as they gave me my life back.

I have been working with Dr. Soni for almost two years now and it has been life changing. She is…read moreincredibly kind, skilled and attentive to helping me address my health goals and I perhaps for the first time in working with her have felt hopeful about my health. With her years of experience and expertise, alongside tailored testing, she has helped me address a variety of challenges related to endometriosis, gut health and hormones. I highly recommend people work with her if they want to actually see a difference in their health and feel truly supported and listened to in the process.

In and out, great blood draw. Had appointment, showed up early, was taken early, no complaints.read more

The phlebotomists do a decent job, but expect to wait 30-60 minutes beyond your appointment time to…read morebe seen. And mobile check-in at the kiosk inside as well as on your phone.