The nurses and caregivers at star homecare are super nice! They are very reliable and trustworthy…read more They took great care of my grandmother for years. We really appreciated the dedication they put in their line of work. Thank you Star Homecare!

My grandfather came down with the flu last year around this time, and it was probably the worst…read morehe's ever caught. He was in need of 'round the clock care, and the people of Star Home Care really stepped up the plate and literally...in every way they could...nursed him back to health. From the initial inquiry to even until a week or two after my grandfather got better, they were attentive and made sure that all his needs were met. My grandfather was able to stay home where he felt comfortable, and still receive great service, maybe even better than some facilities could provide. I give Star Home Care FIVE stars!!! Thanks!!!

We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

Dorie and her staff at Visiting Angels have provided care to my elderly father (82 years old) since…read moreApril 2015. From the beginning the staff has been professional and caring. Dorie worked closely with me to find the right home care aide who "clicked" with my dad. My parents recently move up to this area so in addition to dealing with losing some of his independence, he has constant shoulder and hip pain, a history of falls, and some degree of dementia. He knows when he is having difficulty finding the words to express himself, but he is no fool. Scott is my dad's home care aide and has been working with him since July 2015. Scott and my dad are really a good team. He treats my dad with respect, interacts well with my dad, does all the balance and leg strengthening exercises that I have set up and has even incorporated additional exercises to help my dad's arm pain and weakness. Both my parents feel that Scott consistently provides good care and challenges my dad to be more active than he may feel that he wants to be. I feel that with Scott my dad is always safe and that Scott has my dad's best interests at heart. Our family is very happy with the care that my dad is receiving. I would highly recommend working with Dorie and her team at Visiting Angels in Gilroy if you are needing some home care assistance. Thank you Dorie, Scott and the rest of the Visiting Angels staff!

As Co-Founder of the GIlroy Stroke Support Group, I'd like to thank Dorie Sugay of Visiting Angels,…read morefor all her help getting established in South County. She is a "Visiting Angel" herself by offering her support, guidance and even taking the time to provide an inspiring presentation to our Group recently. We are forever grateful for all your help, Dorie! -Lilly Weissinger Physical Therapist GIlroy Stroke Support Group

The doc is great. It's close to my home. Ample parking. But calling them to schedule an appointment…read moreis a literal nightmare. It's like playing phone tag but nobody ever gets tagged . I have a $25 balance I have been trying to pay for 4 months, and I have called at 8am, 9am, 10am, 11am, noon, 1,pm, 2pm, 3pm, and 4pm. They never pick up . I will have to drive there to make a copay payment that did not process bc the machine was not working. That part is annoying. And ultimately I am switching providers bc making an appointment here is virtually impossible. But if you make the appointment in person, then it's smooth sailing.

I can't say enough about this establishment. Not only are they kind, and patient, the Therapists…read moreare also EXTREMELY knowledgeable and sincerely want to give you the best care possible. I have only been treated by Glenn, however after witnessing other therapists working on clients there, they ALL seem very competent as well. The staff is very friendly and accommodating. In the past, I have been to another Physical Therapist locally and was not impressed. If you have to have P.T., I HIGHLY recommend FRITZ,SCHULZ & CONLAN, you will not be disappointed!!