Amazing work, amazing service! I went in to custom frame a picture and we ended up with a…read moremasterpiece! It's insane! I am so happy with their service and support, cannot even tell you. The first version came back a little less than perfect and they were awesome and accommodating, making it perfect for me. Couldn't recommend them more.

Very nice people. Highly recommend going to them for all framing needs. I plan to returnread more

Went in to have a custom frame made for a special Xmas gift, which required some particular matte…read morework. Told it would take a week and was pleasantly surprised when I got a phone call today and it was finished 4 days early. Pleased with the outcome and appreciated the prompt turnaround. The owner told me they try to underpromise and overdeliver. Would absolutely use them again.

The service and communication was superior to any other frame shop I used in Bellevue. I recommend…read moreU-Frame-It to anyone!

Ben Franklin is a wonderful and special crafts store. I absolutely love coming here! They have a…read moregreat selection of items, especially fabric. It is insane how many fabric options there are. It is not even comparable to the other chain stores in the area. They also have a good selection of sewing notions and sewing patterns. And wow they have a ton of puzzles!! It's so fun coming in here and seeing all the great things they have to offer. The lady cutting my fabric was very kind and gave me lots of good recommendations for my sewing project. The store had a lovely ambiance. I would highly recommend checking Ben Franklin out for your crafting needs!

Absolute favorite crafts store. They have everything my kids have ever needed for the various…read moreschool projects, be it craft wire, tri-fold board, foam tapes, construction paper, frames, etc. People who work there are some of the nicest and knowledgeable people I've come across at a store. I went to get some pop tape for a project. Not only was I shown the exact place to find it in, but also the one that would work best for my needs. The lady asked me what I wanted it for and went above and beyond by grabbing a piece of paper and showing me other ways to do it. What I had imagined to be too much work, seemed very simple after all, after the little demo from her. So thankful for this store and its employees!

I was their returning customer, had done many frames there, but I will not go back there again, and…read moreI won't recommend this business anymore, and here is why: I paid more than $800 for the framing work, only to receive a different dark color of the frame in the completed framed art. We compared the sample noted in the order (grayish color), and the result (almost black) and the difference was obvious. The store personnel informed me they cannot control how the color of the frame would turn out ...? They offered to re-do everything with a different wood but their selection was quite limited (and if the color isn't something that is guaranteed - what is the point to redo the work? Also, the wood in that frame wasn't completely finished and they had to stain parts of it over. The quality of frames degraded, but prices doubled up. I was very disappointed.

I'm writing this review to share my appreciation for the high quality and aesthetically beautiful…read moreframe that truly enhances the artwork I brought in. I worked with Hana and was immediately impressed with her intuitive, creative and learned knowledge of color theory as she helped me pick the perfect color mat. I was also impressed with the care she took in my project which required the use of spacers between the mat board/art and the glass to best show off the deckle edge of the art. In addition to a relatively large offering of ready-made frames, they also have an admirable collection of custom moldings as well. Happy to recommend this frame shop in Issaquah.

This year my mother passed away. Receiving the beloved heirlooms from her home was bittersweet. I…read morelove the pretty things that have been handed down for generations, but losing my mother was a high price to pay. Upon receipt, a couple of the items had been damaged in shipping. I took two of them to Framer vs Framer. A marriage certificate of my fifth-greatgrandparents. My grandmother's college degree and honor roll pin. These are priceless treasures and I am honored to now call them my own. When I turned the items in, I was given a date four weeks later. That felt like an eternity, but for what I wanted it was reasonable. The desk person told me they were quite backed up, and I understood and agreed. After four weeks had passed, I telephoned to ask if my items were ready for pickup. No, they are running behind. They will call me. Alright, I don't like it, but I will wait. These things happen. Lots of people are short staffed these days. I get it. Another four weeks goes by and again I telephone. This time I spoke to a different person who was very rude to me. She told me "WE will call YOU when it's ready. We have people who have been waiting for their orders since June." [It is now December 16 and I turned in my order October 20] If that is true, why didn't you tell me that when I turned in my order? At least it would have been honest. I can deal with late but honest. The employee continued, "We don't even have your frames in yet. We ordered them, but they haven't come in." Oh, alright. Lots of people are experiencing a supply chain issue. I don't like her attitude, but whatever. Interestingly, I received a phone call from the company about two hours later, telling me my order was ready. Wow. Really? Maybe there's a miscommunication amongst staff, but the way that woman spoke to me was unacceptable. The work is fine as far as I can tell, but I will never ever return or recommend Framer vs Framer. This is unfortunate. I regularly choose small businesses over big box stores. I could have taken my money to anybody. I've used them before and had satisfactory results. I would have been disappointed if the order had taken another four weeks, but I'm a reasonable person if the clerks are at least courteous. I think most folks are.

Great work, fair cost, nice folks! I like how it turned out and the easy going team, made the…read moreprocess easy and fun.

Probably close to half the pictures in my house were framed by Lucky Rabbet, and my house looks…read morelike a fun museum to hang out in. I cannot recommend highly enough how great this shop is. Professional, creative, and warm are all traits that come to mind when I think of this store.

Very knowledgeable and has access to the latest tech to show you what your new frame will look like…read moreon your art. Having someone frame your art, to your specifications is not cheap. If you're going to spend the money, use this place to be sure your money is well spent!

I had a crisis when a framed gift was delivered to me at a nearby hotel about 90 minutes before the…read moremeeting and I opened the package to find the glass shattered and the wooden frame dinged and scratched. I found New Dimensions on Yelp and immediately headed over and explained my situation. I was not surprised at all to hear that this normally would take a day or so, and even if expedited would take at least a couple hours to re-frame. So I was thrilled when Jade called me back in about an hour and I was able to pick it up, take it to my meeting, and present the gift. I was in a real tough spot, and New Dimensions went the extra mile for me. I found the price very reasonable, especially considering the quality and speed that the work was completed in.

My husband and I are photographers, we travel all over the world and we always get something from…read moreour trip blown up and framed. We have been taking our photos to this shop for many years. We tried a few other places because they were cheaper but in the end "you get what you pay for" This place is OUTSTANDING! They do a perfect job! They are friendly, their knowledge and work is almost to perfection. We recommend them to everyone we know. When people come in our home they are so impressed with the way we have things framed and they always ask us where we got them done. Thank you for your hard work and your amazing staff we are in love.

I've been a customer of this shop for some years now. I've spent around $2,000 here…read more (1) But I had an extremely disappointing experience on September 28, 2024 when I was harassed by an employee, who repeatedly interrogated/badgered me about why I had not picked up a print that I had arranged to see again in order to photograph it for my records. A few days earlier, I had left it at the shop after seeing it and deciding it was not the quality I required. When I left Museum Quality, I went to Trader Joe's and got groceries--two large bags' worth. I was on the way back home when I was thinking "Well, I could actually give it to someone else, who might not mind..." So I called Museum Quality and asked them if they could hold it for a few days longer. Garrett cross-examined me, asking me 3-4 times the same question: "Why didn't you pick it up when you were in here (half an hour earlier)?" I explained to him twice that I had other chores to do. I didn't think I should have to defend myself or go into detail (two bags of heavy groceries, I'm on foot). This kind of treatment from a store of its caliber is unusual. In fact, I can't think of it ever happening before in my life. Was I racially harassed or targeted? I was treated like a naughtya child, not an adult. I am in a state of shock. None of the other employees subjected me to such rude, humiliating, unnecessarily confrontational behavior. When I asked for the email address of the owner, Garrett refused to. I did tell him that he sounded like a broken record after he asked for the third or fourth time why I didn't pick it up, as if (1) he didn't believe me and (2) that I had done "something wrong." I had told them that I had no use for the print and that they could hang it on their walls, etc. No one said, "You cannot leave it here." I was trying to make a point and express my disappointment. I had no legal obligation then or now to bring it home. When I actually thought of someone to give it to, I changed my mind. No adult likes being scolded, especially for something so minor. Maybe he was annoyed because we had debated the quality of the product. I had mentioned that my photographer friend, M.F.A. from the U.W., had noted a sharp dropping off of quality from the digital image I brought in as well as from a book which had the same image reproduced but with far greater subtlety. He refused to even consider comparing the digital image with the print they had made. In any case, Garrett's conduct was totally unwarranted. His job does not consist of interrogating and badgering and pointing the finger at customers as to why they did not pick up a print they were dissatisfied with. He asked me why I hadn't told him I was on my way out even though I was there less than a couple of minutes and he was working out back. That is something one requires a child, one's own child, to do. (There is plenty of storage for a flat print that is unframed. I had gone to pick it up a day after they messaged me that it was ready. The company states that after TWO MONTHS if the product has not been picked up, they will consider it abandoned). Whatever mood Garrett was in that day, he should not have allowed it to cloud his judgment, which up until today, IMO, had never been seriously in question. It's important to note the following: (2) When having MQF print AND frame a digital image, they do not give a breakdown of the different costs--in contradistinction to fineartamerica.com, for instance. There is something very troubling about this, too. Caveat Emptor: This is a case where one buys something one has not actually seen.

Pros: Nice and professional service…read more Cons: Quality was not good. My frame isn't even connected at all points around the painting. Cost (even with a discount) was higher than Framesmith but the quality was much worse

I developed a few dozens of rolls at Omega Photo so far, mostly medium format black and white but…read morealso others. I always also got prints and mostly DSLR scans. I was happy with all of these, and the prices are reasonable, even when I can do most of this at home (considering time). I like the staff, they know a lot about this stuff, I even had the opportunity to see some of their equipment. Color rolls get processed relatively fast (few days), but for BW rolls, it's good to understand that they bring these to the lab on Friday and then get them back next Friday. So if you bring a roll on Saturday, its a long time before this gets back. Standard scans are typically ready the next day after development, DSLR scans typically take a couple of extra days. This works fine for me, since I have one or more rolls ready every week, keeping the visits fruitful. For DSLR scans, I recommend tiff format.

I've been getting my film developed at Omega Photo for about a year now, and they've been…read moreconsistently great. The staff is always friendly, knowledgeable, and happy to help with any questions. Their prices are pretty reasonable too. Overall, a reliable spot for film developing, highly recommend!

They have self-checkout registers here so I was in/out fast with my few items…read more All of their stores are laid out the same, so it was easy to find what I wanted. Not a soul that worked there saw me or said anything.

Absolutely bad service! I was so disappointed visiting this store for the first time and it is…read moregoing to be last! I was so desperately looking everywhere to buy trifold project board for my son's presentation following day. I looked for stores in Bellevue and Redmond roaming over an hour. My spouse called in this store to check if they have and they confirmed they have it. I rushed from Walgreens Bellevue to this store at Crossroads 5min before store closing. Store manager did not allow me in at all, simply sighing they are closed. There was a couple inside who cane out exact 9pm that's when sliding doors opened. I went in requesting to grab the board, explaining they made me wait outside until it passed 9pm and the store manager simply mentioned we were closed. I told that it was not fair to not allow a customer who made it 5min before store closed but she showed not courtesy! I felt so bad! The two other persons working in the store watched helplessly! Shouldn't a customer be allowed in 5 min before closing? I understand people may be tired etc. but small courtesy would have made huge difference :(