I was their returning customer, had done many frames there, but I will not go back there again, and I won't recommend this business anymore, and here is why: I paid more than $800 for the framing work, only to receive a different dark color of the frame in the completed framed art. We compared the sample noted in the order (grayish color), and the result (almost black) and the difference was obvious. The store personnel informed me they cannot control how the color of the frame would turn out ...? They offered to re-do everything with a different wood but their selection was quite limited (and if the color isn't something that is guaranteed - what is the point to redo the work? Also, the wood in that frame wasn't completely finished and they had to stain parts of it over. The quality of frames degraded, but prices doubled up. I was very disappointed. read more

I'm writing this review to share my appreciation for the high quality and aesthetically beautiful frame that truly enhances the artwork I brought in. I worked with Hana and was immediately impressed with her intuitive, creative and learned knowledge of color theory as she helped me pick the perfect color mat. I was also impressed with the care she took in my project which required the use of spacers between the mat board/art and the glass to best show off the deckle edge of the art. In addition to a relatively large offering of ready-made frames, they also have an admirable collection of custom moldings as well. Happy to recommend this frame shop in Issaquah. read more

Frame Central - Framed by Frame Central, Issaquah. Artwork by Ilse Coffman www.ILSECOFFMAN.COM - Framing Near Me - Issaquah, Washington

Beautiful frame and mat, fast turnaround! A bit pricey but perfect for our special artwork k!

Wood doesn't last long, gets easily scraped, crazy prices. It takes months to get your painting or picture, and if you want to frame a picture customed by you it's crazy expensive for no reason, so buy custom frames for your own picture your self, and if you hang a picture with nails on the wall, it damages through the wood they use which isn't durable, this isn't worth it. I regret going here. read more

I've had several pieces for my art collection framed at Frame Central. Many thanks to Jody and staff. They are very knowledgeable and always very helpful. These folks know their craft and extend exceptional customer service. I highly recommend Frame Central for all your framing needs. read more

Adair was amazing helping frame my art pieces, oustanding customer service! Highly recommended place

Service here is amazing. They are super helpful with design and very patient allowing you to make your decisions. You won't be disappointed with the quality of their work! Decent turn around time. I'd highly recommend. read more

I've never had such apathetic service. The clerk only wanted to show me frames directly behind him. The other more appropriate frames behind the other clerk were just off limits apparently. I left without buying. If you have a cheap poster they might be a good place but their selection is very limited. Don't bother taking any real art there. There are many other places with a greater selection of frames available read more

I have been getting my custom framing done here for years and they always do an outstanding job. Kelly has a wealth of framing knowledge and is always a delight to work with. She's a true professional with great customer service. read more

Customer service was excellent! They helped me find an economical way to quickly frame a watercolor for an exhibit.

My aunt gave me a poser sized, wine-centric map of Washington state. I wanted to hang it but it was not framed. I've been getting these coupons for 35% off Frame Central, and since I've never had anything framed before I thought I'd give them a shot. I took in my poster, which ended up measuring 24.5 x 35.5, which is an odd size and required a custom frame. After testing several options on the corners of my poster, I selected a solid wood frame, which was painted a blueish color, but had natural wood highlights under the scraped blue paint. I elected for traditional glass instead of acrylic or anti-glare. The price with tax and 35% off was $319. I don't know if this is a high price or not, but I am satisfied with the custom frame job which was completed in four days time. I would recommend Frame Central and I plan to take more items that require custom framing to Frame Central. read more

These guys are awesome! Very knowledgeable with framing, fast, and my portrait was done in a timely manner. Highly recommend these guys! read more

First time here. Came to use a groupon special. Luckily I got $100 off for a custom frame but still shelled out $275. They did a great job but I don't understand how it cost so much. I guess next time I should price around. This is not my first custom frame job. I've had another item framed before in a shadow box with another figurine placed separately from the pic and paid about the same price as this job. Which is bizarre seeing how this job was just a custom frame. read more

I am so glad I went to Frame Central in Issaquah to have my 14 paintings framed. Tony did a great and thorough job on all of them. I think Chris worked on them too. Even the brown paper wrapping on each one was superb. Price was right too. Tony n Chris are who I'll awlays have frame anything. Another place I went to before Frame Central was double the cost . Still another place couldn't work on the framing becayse of a 3 wk back up! This is my first art exhibit, and I want to say send a big thank you to Tony and Chris at Frame Central! read more

The quality of work was excellent and the even as the Groupon deal expired by a few days they still honor it. The time of two weeks is a bit slow but the excellent craftsmanship made me decide I might come back really soon. read more

I took a print in to have it framed for my husband's Christmas gift. Went to pick it up yesterday and they'd put the wrong frame on it. Not sure how that happened. The guy who was there when I went to pick it up said that the right frame was on the order. He wasn't sure either, but he also didn't seem too worried. Gave me a small discount, but now I don't have a gift for my husband. The re-framed piece won't be done until later next week, he said. Not again... read more

We highly recommend Frame Central. We had a large piece of art that was challenging to frame due to the paper quality. It took a few tries, but Frame Central took the time to find the right solution for us. The customer service was excellent. They went above and beyond and we now how a lovely piece of art in our home. read more

Had the BEST experience at Frame Central. I took in four projects that were thus far failures - I'd originally taken them to a "cheap" craft store framing place. The folks at Frame Central were incredibly patient, knowledgeable and helpful! I walked out with one finished project, three others on order and feel very confident in my pieces will be beautiful, and done correctly and at ONE THIRD of the price of the craft store. Very pleased. read more

Great prices but I went on Sunday to have something small framed. One only employee working I have been standing here waiting for assistance behind a large order for over 40min. Today was the only day I could make work otherwise I would have left. Once I got help the service was good but my god so long! read more

Excellent customer service and thrilled with their 30-day customer guarantee. Had asked them to create a frame and mat for a certificate, and what they designed was beautiful. But when I got the framed certificate home, I realized that the frame and mat were just a bit too big and thus overwhelmed the certificate itself. Took it back in, and with the guarantee, they were able to completely re-do the frame with new components and at the smaller size at zero extra cost to me. read more

There was nothing Fast, Fun, or Affordable about my experience with Frame Central! We recently visited the Denver Art Museum while exploring the American Indian Art Exhibit we noticed many woven tapestries similar to the Navajo heirloom that is from my husband's side of the family. When we got home we had it appraised and realized yes, this piece needed to be preserved. I thumbed through our Val-Pak and noticed a coupon for Frame Central (first mistake). What a perfect time to bring in this woven piece to be archivally framed as a five year anniversary gift to my husband (second mistake). I showed Phil, Manager, Master Designer and Artisan Custom Picture Framer (according to his business card) a picture of a tapestry on my phone and how I would like it resemble the photo, mind you the tapestry was framed with glass. He talked about stitching the piece to cloth rather than gluing as that may compromise the integrity of this archival piece, so I was on board. He then said the stitching may not be perfect and may not line up perfectly which made me feel a little uneasy, but we went ahead and picked out a frame. I was a little gobsmacked by the cost, but anticipated it would be expensive, and it needed to be done as we intend to keep this Navajo heirloom in the family. He said due to the stitching it may take 3 weeks, fine! When it was time to pick up the long anticipated piece, a week from our anniversary, I was filled with so much excitement! That excitement quickly dwindled upon the unveiling of the piece. The stitching was fine, I didn't expect that to be spot on perfect, but I didn't expect the technician to explain that he used some glue on the back especially after we discussed stitching as the solution to glue and then to complain about blisters he accrued due to the stitching, especially after paying close to $700. What I really didn't expect to see was that the piece was not framed, yes it was framed, but where was the glass? The picture that I referenced had glass, I reiterated that this piece needed to be archivally preserved and you can not have a piece like this exposed to dust or light! At this point I felt so defeated and Phil saying I assumed you wanted no glass was the icing on the cake. I thought to myself, why on earth would I come to a frame shop with a very, very, expensive piece and not have it framed without glass????? I should have listened to my mom, whom is a successful realtor in downtown Bellevue for 35 years and to her clients, take it to Museum Quality Framing in Bellevue!!! It's in the title, Museum Quality, ugh! Oh, but Phil recognized the devastation in my face and said if I buy plexiglass (what) he would be happy to wave the remounting fee. Needless to say I will never ever, ever get something framed at Fame Central again, that is unless I want something half framed for a high price! read more

Went in to have a cracked glass replaced for my diploma. Left with a cleaned and restored one. I don't remember the associate's name but she was very helpful and even wrapped the item to go. I will definitely be returning for all future framing work. Thank you! read more

Every time I stop in, the staff is very friendly and helpful, and give great advice. Twice, for quick framing needs, they were able to handle my projects within 20 minutes. Will use them in the future for all my framing needs. read more

I can not say enough good things about Frame Central. They did a repair on a large frame that dropped from the wall and shattered. Repairs were impeccable, timely and when complete you could not see the damaged frame. Very impressed. read more

I brought a ton of pictures in to get framed, and the staff was SO helpful. More than willing to pull every frame I wanted to look at off the shelves and over to the pictures for me to look at. I had to get a custom matte for one of the pictures, and the suggestions they had were awesome and the project turned out beautiful! I don't know what typical pricing is for frames and custom frame project, but it seemed pretty reasonable to me :) I'll gladly go again for my next frame project! read more

I had a very large canvas photograph that needed stretching and framing as a gift to my husband. The print had a boarder that required the stretching to be exactly aligned. They did it within perfectly! The representative also helped me pick out the perfect wood frame that complimented the print without distracting from it. The photograph was more like a fine piece of art (and cost about as much too), so I knew that a great frame would be costly. But Frame Central's price was lower than other top quality framers and they gave me a discount too. Christmas morning was a great hit! Thanks Frame Central Highlands. read more

I brought an art work really unique. Phil of Frame Central stretched it perfectly and frame it beautiful. Really satisficed with the quality, price and timing. I recommend Frame Central as my first option for far to frame my oleos. Thanks Frame Central Issaquah Highlands, Thanks Phil! read more

Great place, they helped us pick out the best frame and mating for a picture that was given to us. It made the picture go from very cold to a very warm and beautiful picture that we are very proud to hang in our family room. Service was EXCELLENT!!! read more

This was a wonderful experience, from choosing frames and mattes to receiving the finished pictures! I brought in originals, so I wanted the best. They spent as much time as I needed helping me pick the right looks. This is not a cheap, quick poster type shop. This IS a high quality professional store. read more

Helpful, friendly and professional service in a convenient location. Got a call when my order came in and was pleased with the resulting product. Definitely going back and recommend it highly. read more

I had a great experience! Chris was super helpful in picking out the right mat and frame combination for my painting. Being an artist himself, he had a great eye to bring out the beauty of the piece. read more

Frame Central donated a custom matted and framed item to our school's fundraiser auction. I had numerous interactions with Phil throughout the process and every time he was professional, helpful, and patient. Phil went above and beyond not only with his time, friendliness and professionalism but I was most impressed by his humble generosity. Frame Central will be our go to place for any kind of framing from now on. read more

Kelly the store manager was very accommodating when I called and subsequently went to the store right afterwards. Our elementary school has an upcoming fund-raiser auction just around the corner. Each class creates an art auction project, sometimes requiring a frame. I had a specific style and color options in mind for a large art work (24x36") when I called. It helped that I've framed before and also cut my own mat boards. On the phone, Kelly walked me through the selection for our very limited budget, discussed time to complete, and graciously waived the expedited fee so our artwork can be ready by our school's deadline. The phone call was helpful because it's almost 20 minutes 1-way to drive to the store. When I arrived at the store, she had already pulled out the two frames we've narrowed down and worked up the price differences between the two (custom framing vs ready to go frame package). The rest of the experience was good; we confirmed the mat board I wanted, the amount of reveal, etc. We were able to pick up the framed art on the date she said was most likely to be completed and the result is very good. We appreciate her customer service and attentiveness! read more