A week before our trip to Maui I had a question about changing into swimsuits for our scheduled…read moreRoad to Hana tour and sent an email to the company. I received a reply within 30 minutes. The answer was Yes, one can change into swimsuits during lunch before the black sand beach visit and then change out of them at a stop after the waterfall stop to be dry for the ride back to the hotels. A few days before our tour I received an email confirmation that included other useful information, such as bring along swimwear, towels, water shoes and a light jacket for the air conditioned van. I had not considered the A/C and I'm always cold, so that is a very welcome heads-up. On the day of our tour we received texts that the driver was on his way. Pretty close to the scheduled meeting time the van pulled up to our resort. The van was spacious with huge windows. Our tour was full with all 12 passenger seats occupied. Our driver/guide was Travis. He was born and raised in Hana and was a wealth of knowledge about Hana, Maui, and Hawaii. He seemed to be related to all the locals he passed on the road. There was not dull moment. Among the stops along the way were Maui Tropical Plantation for breakfast, Auntie Sandy's Banana Bread stand for those that wished to purchase, Wai'anapanapa State Park (black sand beach, also with a lava tube and a blow hole), Pua'a Ka'a State Wayside Park (usually calm enough to swim but the falls were roaring due to rain earlier in the day), and Ho'okipa Beach with turtles on the beach. Travis was an excellent driver and guide. We got great value from the cost of the excursion. One minor thing did bother us. We are Jewish and were uncomfortable during the praising Jesus sing-along. Regardless, we recommend this tour and especially Travis as a guide.

Did the sunrise tour and it was great! Everything ran on time, bus held up to 22 people, the fleece…read morelined ponchos they handed out help with the wind and cold and the views were breathtaking! I would highly recommend this tour company and the sunrise tour. Breakfast food at the end was good too! There were three options but I only got a picture of 2. The 3rd was a fruit plate with yogurt.

My friend is going to be leaving the islands after 25 years. He also wanted to visit my family on…read moreMaui. I thought I would make his departure very special with a Molokini snorkel trip. We could not have been more lucky. I called to make sure there was vegan options for food and also the person that I spoke with made it easy to purchase 4 tickets for my father and stepmother as well as for my friend and I. We arrived early and found parking. There is also easy parking on the pier for a dollar an hour. I booked these tickets about a month in advance. Why I say we were very fortunate is because the weather although cloudy on the way to Molokai cleared up twice while we were in the water. The breakfast was fresh there was croissants small corn muffins and fresh fruit as well as deviled eggs. My parents enjoyed the devil eggs tremendously. The croissants were very fresh tasting. There were plenty of fish to snorkel and see. The crew was spectacular the captain pointed out different formations and shared interesting history 2 and from the island. What made the trip spectacular was the incredible amount of whales we saw. At 1 point the captain cut the engine because whales played around our boat going underneath several times. It was a trip of a lifetime.

Because of winds / choppy waters at the crater we had to detour to a different area. It was still…read morean amazing trip. Snorkeling experience was amazing but the differentiator was the staff and the food....just an awesome staff all around, so helpful and they actually cared / went out of their way to help the people that paid for the trip. The breakfast was hard boiled eggs, fruit, muffins, croissants....sounds basic but it was really quality - not crap food. Lunch was fantastic - fish tacos, pork tacos, vegetarian tacos or hot dog - grilled it right on the boat. Toppings were great - it was just good fresh food. Super impressed with the whole experience

Pro Diver's communication is stellar. Before booking I reached out via email to get input on newly…read morecertified divers. They immediately responded and provided a recommendation. After booking, they provided timely instructions. This was the only company I could find that allowed a blended group of divers and snorkelers on the same trip. Captain Sean, Ben, and Yanni were an amazing team. They are so knowledgeable (and fun too!) and took the time to coach newly certified divers. As for snorkeling, this was the best snorkel trip we have taken. Highly recommend!

We had a wonderful dive at Molokini! Yani, Shawn, and Michael were very friendly and knowledgeable!…read moreHighly recommend!

Tour ran on schedule, provided equipment was great, guys were very knowledgeable and overall if was…read morea very unique and worthwhile experience.

We did the sunrise summit tour and bike down. First shuttle picked us up on time from our…read moreaccommodations and dropped us off at the main location in Hailu. From there we were set up with helmets and gear for biking and listened to safety info. Definitely grab the pants and jackets that they offer, better to have them than not. Helmets were full over the head with mouth coverings. We wore our sunglasses underneath. I wish I had brought a cross body bag or similar to carry phones. There were plenty of opportunities to grab items out of the van on the bike ride down though! Our driver / tour guide Edie was wonderful. Very knowledgeable and honest about making sure we had a safe trip. The bike ride down was awesome. Lots of stops for pictures and opportunities to learn about the island. Our guide drew was also very knowledgeable and told us all the great food spots when we stopped in Makawao. Our group had about 12 riders and a large variety of abilities / speeds but i felt that everyone could go the pace they preferred which was great!

Maui Tickets for Less ownership displayed a level of integrity that you don't see by many…read morecompanies. I had originally written a poor review due to an interaction with a single employee. I realized that it was an isolated case after talking with Nick a different agent at Maui Tickets for Less. But the kicker for me was the surprised phone call I received by the owner named Yasser S. I must say that impressed me even more. Great and simply GOOD customer service goes a long way with me. To my surprise Yasser called me and was very kind, caring, understanding and VERY apologetic for that ONE and only employees behavior and has made sure that employee is no longer the one of the faces of the company. Sometimes, things just don't work out. So, I want to say to Yasser, and his amazing employee Nick, at Maui Tickets for Less, you WILL be hearing from me and my family prior to our planned 2023 trip to Maui. We look forward to booking with you again . There are NO words to express my appreciation for the great communication with me. My hope is when I get to Maui this coming year, I will have the opportunity to thank you both in person. Mahalo

Stopped by kiosk location at Whalers Village to book a whale and helicopter trip. I was looking…read moreat the information at the kiosk while employee was helping another customer. I'm was immediately startled by the employee screaming and berating me saying that I could not look at the pamphlets and that they are for customers only! I was totally shocked as I went to this kiosk to book some excursions. This behavior was shocking and disgusting. Hopefully employee deals with their anger management issues. Someone with that demeanor should not be working in a customer service setting.

THE WORSE EQUIPMENT!!! DO NOT RENT FROM THIS STORE. They…read moreprovide OLD LEAKY equipments . When we were renting in the store, a person came to exchange the goggles SECOND TIME, due to some part is broken. So I double check when I get the goggles, make sure everything is working. However, the first time we snorkel, water keeping leaking into the goggles, no matter how tight I seal. Same as my friends goggles, all of them are old and have problems. It force us to stop snorkeling after 15mins. Since then, we never use the equipment anymore. It completely ruined our snorkeling plan. They insist to charge full price despite the equipments are old and broken. AGAIN, DON'T CHOOSE THIS STORE!!!

Woman working there on 5/2/26 was incredibly rude. Would never spend my money at this…read moreestablishment. Do better.

Kailani Tours is a first rate business. Our tour was wonderful. Our driver (Thaia I believe) was so…read morekind, informative and enthusiastic about our tour. The van is very comfortable. We enjoyed our Kona Coffee stop and of course the stop to the "southernmost bakery in the USA". Dinner was good. Not very flavorful for ordering the blackened fish, but good. Travelling into the National park at night was so cool. We enjoyed walking down into the lava tube and then back to the lodge to view the crater. The tour is a solid 11 hours. But it goes fast. I highly recommend for everyone. As long as you're up for an adventure.

Everything was amazing and way more then was described Our…read moretour guide Thia was unbelievable her knowledge and her wonderful personality just made the day I have taken tours all over including Europe and this was by far the best

Went whale watching first charter of season, 12/22/25, got plenty of action!…read moreSpouts, humpbacks and tails too. Crew dropped a mic in water and listened to singing whales! Gorgeous sunset was a bonus! Kids were enthralled! Capt Ty and Mo & Jessa were the best crew! So much information wrapped up in excitement, and music, mahalo! Can't wait to fish, dive, whale watch, snorkel & hang out with Kohala Divers again!! Da Hess Ohana

Great people! Went out of their way to help my keiki granddaughter with a life jacketread more

Absolutely great service very nice people in the surf shop…read more And they have a very big selection. And it has great value.

amazing service so many items to choose from Hi Tech Quality for sure 100%…read more The best part of shopping is when you enter and you have the employees greet you with a smile and address you with a Hello Definitely going back

My husband and I spontaneously booked this during our time in Maui as part of our honeymoon and it…read moredid not disappoint. Instruction was great, vibes were immaculate, and we had a really great time and caught a lot of waves for our first time ever on a surfboard. Our instructor Bryan was not only a good hang, but thorough and attentive in teaching us and did a great job making sure us newbies stayed safe. So glad we booked this! I see some negative comments about the photos on here and I just want to say I had a great experience with that. We did buy the album because the photos were pretty sick and it's our honeymoon. But if I didn't want to buy them it wouldn't have been a big deal as they didn't pressure us at all. In fact we approached the guy with the photos out of our own interest. No one was tryna get us to do anything. Anyways the whole experience was worth every penny!

Such a fun first surfing and family bonding experience! Our coaches David and Jonny made the…read moreexperience positive and memorable. The group was small and the personalized instruction gave it an almost private lesson feel. I'd definitely recommend Surf Club Maui to anyone that is interested in giving surfing a try!