I highly recommend them for helping keep my 2007 Honda Civic in good shape. I have had 2 deer…read morecollisions and one wild boar collision and just needed to make my car safe to drive. They fixed me up well 2 years ago below what I was expecting and the same recently when a deer ran into the rear drivers side. Had to pull the crushed area away from the tire. 235k miles and counting.

Great place to shop. Sales people are very knowledgeable about their product and not pushy…read more Relaxed atmosphere so you can shop and determine your needs. Very up front with information and details to follow purchase. We were very much impressed with Brewster's since we had visited several sites that were not up to standard. You cannot go wrong with this family oriented business.

They have all right service. However, the selection of cars is somewhat limited. They even have…read moreolder cars from the 1970`s on this lot!! That`s cool but the prices should be lower!

if I could leave no stars, I would. I got a van from family auto in February 2026, I had the van…read morealmost 4 weeks and it had transmission issues, was in the shop for over 3 weeks, and then I got it back for about 4 weeks and now this is week 2 it's been in the shop AGAIN. the warranty doesn't cover all the parts and the staff is unprofessional and not very helpful or empathetic for the situations they put you in. they have no communication with me or the shop often insisting that I call and check on the vehicle, and between co workers don't even know what's going on with my car. 10/10 DO NOT RECCOMEND

After my last purchase I will never deal with them again. I have bought several cars from Billie. I…read morepurchased a Dodge Nitro in Oct. 2025 and is now Feb. 2026 and this vehicle has been in several different times because the check engine light keeps coming on. Each time we had to take it in they would find something different wrong with it and it was 100 bucks each time. This time the check engine light came on and it was towed to the shop Monday and we've been calling every single day to find out what is going on with our SUV and every time they said "we'll call you right back." I finally got an answer today Friday, thay it's a ABS sensor this time and it's not covered under the warranty. I have a copy of my warranty and I have read it several times and it says nothing about this being excluded. I spoke with 5 people at Family Auto today and none of them including Billie could tell me where in my warranty I could tell me where to find it. The warranty company couldn't even tell me where this information is located. Billie (when I called back) said "what can I do because I don't have $1100 bucks just sitting around that's why I had gotten the warranty. She then proceeded to let me know if I give the shop what money I had then we could add 50 bucks to our weekly payment until it gets paid all back. I HAVE A USELESS WARRANTY & THE PEOPLE ALL GIVE YOU DIFFERENT ANSWERS AND REASONS THINGS ARE GOING HOW THEY ARE. I HAVE BEEN DEALING WITH THEM SINCE 1998 AND AFTER THIS EXPERIENCE THEY'LL NEVER GET ANY MORE REFERRALS OR MONEY FROM ME.

Without a doubt, the most dishonest dealership in Anderson. Beware - stay away from their sales…read moremanager. He'll lie to you and do anything go get your money!

These guys were the only dealership to work hard for my business. The sales / finance process was…read morethe same as any dealership because they are there to make money but overall they gave a great price on a truck they had to go get and were pretty fast with the paperwork.