***Reply to Gunner @ Executive Auto Detailing: First, I already took my business elsewhere weeks ago. I understand you're not happy with my rating, but it's the true reflection of my experience when dealing with your business/personnel. Yes, you did reach out to try to remedy the situation, but as far as I'm concerned, this matter is closed. Second: There was *1* phone call made, not 2. Check your records again. For the sake of transparency and defending my word/reputation, let me clarify what happened. Using Yelp's built in vendor comparison tool, it chose *4* local businesses to contact for the work that I needed. You have to tell it exactly what you're looking for and it chooses the vendors based on it's own algorithms. So yours was picked as 1 of the 4. I had no say over that. Using that tool again, I contacted you thru chat and that's what you've posted here. Where things went south was during the 1 and only phone call made: I called and got "Isaac G." I introduced myself and the first thing he does is question my identity. Fair enough, my name @ Yelp is not my real name. I work in IT Security and as anyone with basic knowledge of the online world in today's day and age can tell you, it's always better to be anonymous online. This is not some outrageous thing to do. It's common practice for anyone who is even the least bit tech savvy. So, I briefly tried to explain this to him, but he couldn't get past it. So right away, the conversation was short and what I was saying was not being heard. The next point: I asked him a simple question. Since your business requires vehicles to be dropped off and left for hours, which is fine, would it be possible to get a ride back to my home during and picked back up after the work was completed. I informed him that I'm new to the area and live less than 5 minutes away. In reality, it's less than 3 minutes from your business. Pretty simple, right. Instead of saying that would not be possible or yes, he/someone there can do it just to go above and beyond for a paying customer, what does he do? Issac G. put it in terms of he/your establishment can't just go around providing "special accommodations" or "treatment". Helping people out like that was beyond him. I'm also a SMB owner, when I heard this, plus his condescending tone and attitude, that was it. You lost my business. At one point, he was even chuckling as I was trying to explain things. Now, I could've done the same and argued back and been difficult. Instead, I the customer, was professional with him, the vendor. This was a failure on his part leading to my rating. What I will do, since I know people make mistakes and that you are trying to correct things, is bump the rating up to 3 stars. I think that's more than generous. read more

Very professional people who did an outstanding job. Very reasonable and well worth it. Will be referring my friends here. read more

Executive Auto Detailing - Car Wash Near Me - Fresno, California

Executive Auto Detailing is exceptional. They have been detailing our autos for close to 30 years and we've never been disappointed! They are professional, on time and make our cars look new again both inside and out. The ceramic coating they put on three years ago continues to keep the paint pristine and the car easy to maintain. And it is always a pleasure for us to work with this multi generational family. Give them a try, you won't be dissapointed! read more

I was able to bring my car in on short notice and I really appreciated that they did an amazing job cleaning up my car. I will certainly be returning read more

Brought in my car to see what they could do about all the swirls/scratches in my black paint. Unbelievable results. Paint came out glossy with minimal scratches left behind. Will definitely taking my car back after a few months for round 2. Gunner and the team are professionals and definitely shows in the work. Be proud. read more

This was my first experience with Executive Auto Detailing. When I questioned a couple of the details when I first received my car, the owner made himself available to discuss my concerns. Instead of indicating that I was expecting too much, he asked to keep the car to make it right for me. I picked up my car and it the work they did was beyond my expectations. I had some pretty deep scratches in my paint, and now they are unnoticeable. Not only did they made the exterior extremely clean, they cleaned the interior as well! My car is 4 years old and it's almost new again. I truly appreciate everyone making sure I felt good about their work. I have no doubt that I'll only have my detailing work done by Executive Auto! read more

I brought in my niece's newly purchased used car in for the team at Executive to give it a good cleaning inside and out. When we picked up the car it looked like it was right off of the show room and looked so much better than when we brought it in... The engine looked like it had never been used before. Everyone I interacted with there was super courteous and I would definitely recommend this place as your first choice when considering a professional detail of your car. read more

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Gunner, the family and the whole team were amazing the entire time. Originally took my Kia in for an inside detail before they gave me a quote for my front and back fenders. Every dollar was worth it. While having my car, they kept me updated and in the loop with what was going on in the process along with pics. They treat your baby like it's their own. At the end she was unrecognizable and looked amazing. I'd recommend them to anyone else whether it's for a car wash or a whole car transformation. Sweet and amazing people read more

Executive Auto Detailing - Car Wash Near Me - Fresno, California

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We recently purchased a 2020 Ford Fusion and the paint wasn't as smooth as i preferred. After some researching detailers in Fresno the best reviews were for Executive Auto Detailing. After researching I completed a request for a quote and almost immediately Isaac from Executive called me. Took the car by for him to see it. It needed to be clay barred and polished. The price was more than fair and the end product was amazing. The paint finish is incredibly smooth. Being in the car business for over 20 years I have used many car detailers but none have been as professional and more pleasant to deal with than Isaac at Executive. This Fusion will definitely get refreshed again with Executive. read more

The team at Executive really Do treat you like an Executive from the moment you speak to them on the phone or in person till the moment you pick up. I had serious paint over spray on my entire car. The guys said we got you. And they did. I would highly recommend them just from the job they did. But you get a personal touch that most places no longer have. I can't say thank you enough. Great job. read more

Brought my car in for a detail and they did a great job, left with a smile and would recommend to anyone. Gunner and Isaac were very easy to work with. Thanks again! read more

First time getting my car detailed and executive auto did a fantastic job! Not only does the exterior and interior look amazingly clean, but they also cleaned and polished the accents of my Jeep making it look extra clean. I would highly recommend taking your automobile to executive, you will not be dissapointed! Go get your car looking new again! read more

Executive Auto Detailing - Car Wash Near Me - Fresno, California

From beginning to end my experience with Executive Auto was outstanding. I contacted them on Yelp and within minutes had a quote and appointment options. Bring the first business to get back to me and with a quote I booked my appointment. I dropped my car off at 8am and it was ready by 3pm. My car looked amazing. I had hard water spots that had been there for YEARS that they were able to remove them. I have a golden retriever who sheds really bad and there wasn't a hair left behind once they cleaned. I also had just normal wear and tear inside and outside and they were able to buff out a lot of the scratches and remove many of the stains inside. It really did look like a new car. If you are looking to sell your car or just wanting an incredible detail for your car I would recommend them! read more

Gunner and his team not only made my car look amazing for a great price but went above and beyond to help with a special request. Terrific quality and customer service. I will be back. read more

Executive auto exceeded my expectation. Great experience from beginning to end. I received a quote and a appointment within minutes. After detailing my car it looks brand new both inside and out. Thanks again guys, I'll definitely be back! read more

Awesome service executive auto Detailing!!! Service is fast and the staff are awesome!!! I will come back in the near future!!! read more

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Isaac did such an amazing job with cleaning the interior of my car. All of the tough stains were removed & it looked brand new! All staff were extremely professional. Isaac takes time to explain everything in detail. He's honest & humble. I would definitely take my car here again for interior & exterior detailing. read more

They do a great job and they are a family business. Honest and hardworking they made sure everything was perfect! I highly recommend them to anyone looking to get their car detailed. read more

They provide the best attention to detail I have ever seen from a detail shop. I have benefited From their services with more than one vehicle and they were fantastic!! The car had been stolen and once retrieved it was unbelievable the filth and sticky grunge that was left throughout my vehicle. Once the detailing was completed by Executive Auto Detail my car was clean and looked brand new again. You won't find any better quality any where else! read more

I am the original owner of a 2005 SUV that has seen alot of usage with kids, pets and home improvement projects- and it showed!! But I love this car. Gunner took the time to explain the options, costs and what was feasible with such a "well used vehicle." They took out the seats & carpet- and deep cleaned everything! It looks great! Gunner offered recommendations for future maintenance but never made me feel pressured to use his company. They know this industry & specialize in those little details that make a difference. read more

The crew at executive auto detailing did a phenomenal job. I was in a tight spot as I needed my car detailed before shipping it overseas and the owners were able to get me in same day and had it ready to go in 48 hours. As far as price goes this was the first time I have had a vehicle detailed, be having the vehicle as a daily driver for 3 kids it looked brand new. read more

Executive auto detailing did a great job refurbishing my headlights which look brand new now. They charged a flat rate of 50.00 and even refurbished the small fog lights underneath the headlights at no additional cost and I didn't even ask them to but they definitely needed it. I will definitely recommend this business to others. read more

The team at executive auto was able to get me in and out within 30 minutes - made my engine compartment look brand new. I plan to bring back my other cars for them to give them the white glove treatment! Quick service, great value, and a great overall experience. read more

Great customer service I would overall rate my experience a 10/10. They were nice and did a overall great job on my car. Fixed my swirl issues cleaned my engine very nicely as well. read more

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They detailed my car beautifully, feels like I'm driving a new car again. They also repaired a panel that needed paint due to a parking lot incident. The car looks awesome inside and out. Customer service was great too, friendly and communicative. I've already recommended them to a few people who have asked about where to go for auto detailing. Ask to speak with Gunner, he was very helpful. The owner also came out when I picked up my car and made sure I was happy with everything. read more

They did a fantastic job on my Toyota Tacoma, and I was delighted with their service. It looks new!

This company is wonderful. They detailed my car and it now looks brand new both inside and out. I am a repeat customer because they did such a good job with my last car, too. read more

Gunner was excellent when it came to my black 2017 Ford Explorer. Since my car is almost 5 years old it was a little more work. I park in my garage and my cats like to climb all over my car. He went over and above what I thought most people would do to get all the scratches out and get my car looking great. I had a ceramic coating put on my car and it looks better now than it did when it was brand new. I was so happy with the work he did on my car I took my daughter's 2021 Ford Ranger to him to also get ceramic coated. It looks awesome! read more

Gunner is awesome! I was in town from LA to visit family and I needed help with my Jetta. I scuffed up the right back side of my car in LA but I reached to these guys and they responded so fast! Gunner is really nice & a cool guy. He did a great job! He got the marks out & got out a few more marks on my car as well. Thank you Gunner! I would recommend Gunner & the company to friends & family for sure. read more

I saw the reviews here before I came and got a quote on Yelp first. Thr reviews almost seemed too good to be true. I wasn't worried because I did not expect my car interior to be cleaned and look brand new. I just needed all the dust and wildfire smoke to be taken care of I did not expect stains from a cigarette smoker who previously owned the car to come out. My sedan is 11 years old. But the interior looks so much better it'd barely recognizable. It was a deep cleaning you probably will not get from most shops. Now that interior looks good I might need to go ahead and get the exterior rescued here at the same shop. read more

I was referred to executive auto detailing after purchasing my new mustang and they did a great job. Friendly and seemed pretty fast to me. I will be taking in my other car very soon. Thanks for the great service! read more

Executive Auto Detailing - Example of detailing. Nice and shiny! - Car Wash Near Me - Fresno, California

Love the job that was done on my SUV, I've been neglecting my car for far too long so a serious detail was long overdue. My car looks amazing. Very happy. I'll be bringing my business here in the future. Love that it's a family business. read more

Took my dad's tuck for headlights cleaning. What a great job! Can't say enough good things about their work. Isaac was very professional and exceeded expectations. Definitely recommend. Thank you, Issac! read more

I came into my appointment with a filthy pick up! This place was awesome. The owner was extremely helpful. I will definitely return!!! Family owned business. They take pride in their work! read more

I had horrible scratches on my doors from animals trying to get into my car! I love near Yosemite valley so unfortunately this is common (I bought a car cover). Executive got them all out!!! My 11 year old car has never looked better. Certainly going back and have already recommended friends/family. Thank you! read more

They were available to get me in when I needed and did a great job!

Folks here are super helpful, friendly, and honest. Went in for an assessment and they were understanding and reasonable. Will be taking my car back there for more work when needed! read more

These guys are awesome. They took care of 3 vehicles for me and went the extra mile on the delicate interior of my truck. I'm definitely recommending them to everyone and I'll be bringing my vehicles back for more work! read more

I have been looking for a car detailer for months. These guys are a great local and family owned business. For a 6 year old car, my car looks almost brand new. They were able to get some superficial scratches out of my car and some water marks that have been there for years that previous details did not remove. This is my first time ever having my headlights restored and I could not be happier. The inside of my vehicle looks like new also. I have had a stubborn stain on the passenger seat that I couldn't get off with commercial cleaner and when I got my car back today there was like no stain was even there to begin with. 10/10 recommend these guys for your needs and their pricing is great too! read more

I cannot recommend the team at Executive Auto detailing ENOUGH. I had multiple stains, an entire Starbucks Americano spill and kids wear and tear and the looks, smells and feels brand new! The outside is gorgeous and they didn't overlook any detail! Do yourself a favor and call Gunner and his team, they will take great care of you and your car. read more