Location: Surf Thru Express N First St Date: May 7th 2026 This week I have the pleasure I'm going to express car wash. After it rained for a couple of days I had to get my car washed. Traffic getting there wasn't so great but other than that I made it there. I was in and out and under 15 minutes cuz I had to fully dry my car out. Check out the photos attached to this review. read more

See all

Surf and Thru Unprofessional, business practices I recently had my truck towed by a drunk driver. I canceled the service and wanted to switch it over to the new truck and told I can't do that so there's a year worth of wash gone so then I paid for my wife's car, she went in and paid so we're paying twice a month for the same car and I can't get nobody from the office to call me back if you're thinking about using them think about this when it comes time for you to pay. I don't want this to sound all bad. I did enjoy their services and would continue on, but I'm not giving money away for free and I think it's sad when they won't talk to the customer. read more

No line on a Sunday afternoon at 2pm. I drove up, the cashier was nice and I chose my service, paid, then the gate lifted up. I drive in myself and stay in the car. There are technicians scrubbing the car with soap, then off you go into the car wash. No end technicians to wipe down your car and do your tires so I wasn't able to tip. Took about 5 min for the whole thing. At the end you can drive to the vacuum and air compression thingy and clean out the car yourself. There is even a machine to wash the floor mats. I think it's an extra cost. I had WeatherTech so I didn't use it. I would use this service again. I opted for the $22 service and it didn't clean the car 100% but got the job done at getting rid of most of the dust and dirt. read more

Surf Thru Express Car Wash - Floor mat cleaner - Car Wash Near Me - Fresno, California

Car was wet when I got out. Primary purpose was to use the vacuum since we are going to atmospheric rivers beginning tomorrow. Passenger side vacuum didn't suck (not a good thing) but drivers side worked well. read more

Surf Thru Express Car Wash - Car Wash Near Me - Fresno, California

They are very inconsiderate, I have 2025 car that was dented by their machine and they won't show me the footage they just called and denied the claim. Don't trust them if you feel like your car was damaged by them cause they are going to blow you off I will never come here again. read more

If you own a truck and you use this car wash, you're being cheated, the hood and windshield brush will no longer lower to do your hood and windshield, it stays up and only hits the top of the truck, I started getting water spots because of it. Located on Nees and first in Fresno ca. read more

Went through the wash on first and Ashlan and I still had the same crap on my car when I came in. Feel like I wasted my money to get something done I could've paid my son to do. Won't be coming here ever again. read more

Cashier is always friendly and staff always handles car with care! They let you go again if car isn't to your liking (dead bug markings/ bird poop). They make sure you get the best value always. Only thing I wish they had was better vacuum suction. read more

Manager Jose demonstrates exceptional appreciation for his customers. I witness him continually exceeding expectations for each one of us. Thank you for your genuine concern and commitment to excellence. Keep up the outstanding work. read more

The one on first and Ashland, is the worst. They only spray one side of my Jeep. Then on several different occasions the big rotating brush wasn't working and made my whole Jeep smell like moldy dirty water. I finally canceled my membership after over 2 yrs. Not worth it.. read more

I usually like Surf Thru but this location is not it... My car was still filthy afterwards, they don't have the guys at the front like other locations where they typically scrub your car before you actually enter. I felt a loud unsettling bump against my car halfway through as well. Lots of garbage everywhere in the vacuum bay, plugged vacuums, and somehow it smells like one giant public restroom. I know a large part of that is more on the customers, but still it contributed to an overall negative experience. You couldn't pay me to come here again. read more

Terrible customer service. We replaced our vehicle. We told them but all they heard was ADD ANOTHER. There is no calling them its all email. Yes its that Gym subscription all over again. So we kept sending emails to delete the old vehicle and keep the new vehicle. They kept billing month after month (july 2025, ending feb 2026) and they never reached out. They where not interested in making it right. I finally got really angry and told them to cancel everything. I also asked for my refund for one car the one I didnt have anymore. But no, they just said fuck you and canceled my accounts without making it right. Avoid this scamm. Itll save you tons on frustation. Better to avoid read more

The most ghetto car wash in town. Don't go there. Hoodrats play their stereo super loud and take their sweet time at the vacuums.

I stopped in on Monday to get my car washed. I'm confused as to why there was only one person spraying water from a pressure washer on my windows to prep and didn't even bother to move to the passenger side windows? After I drove out of there, my car windows were still covered in bugs. This was a waste of my money. No I wasn't going to back to sit in the line to go back through. It should have been cleaned right the first time. read more

Surf Thru Express Car Wash - This is the passenger side he couldn't be bothered to spray off. Couldn't get a clear picture of my front window. - Car Wash Near Me - Fresno, California

I use this car wash often. They are all very nice from the front booth to the individuals prepping the car. Car wash machines are thorough and efficient. Prices have really increased and I can't afford to have my car washed as often as needed! read more

SamHunt is dirty! I went here to clean him up. Bought the express wash and the worker was very kind and wished a good day along with handing me a dash wipe and that receipt. Drove it around and went through the car wash. From there, dash wiped the inside of the car and vacuumed the inside. Great music playing while using the vaccuum. SamHunt is cleaned and looking great! Great service and car wash! Highly recommended! read more

See all

My vehicle was damage by the blower, the brush pushed my mirror out and the blower finished the job. My truck doesn't have any aftermarket parts or damaged parts. 10 days after the incident I called and was told to keep waiting because they have a lot of claims to get through. Left a more detailed review/complain on the BBB website. This happened on 7/25/2023. read more

Surf Thru Express Car Wash - Truck mirror with the damaged caused by the blower upon exiting. - Car Wash Near Me - Fresno, California

See all

I'll say no due to the lack of movement here. Everything seems super slow and the cars stay out in the sun for a while now you get water spots like crazy. read more

I am very disappointed again with this location at 1421 Herndon Ave, Clovis. It is my second bad experience here. The smell of dirty water is disgusting and takes days to air out the car so it no longer stinks. There was only one attendant doing the prep to entering the wash. He only half heartedly sprayed a little cleaner on just his side, the other side got nothing and no brushing at all. When I got home (two miles) to see the car in sunshine it was plain to see the hood had not been touched by any brush going through the machine and dirty water spots everywhere. This location needs new management and some serious maintenance. read more

First day bought this car!! Followed the instructions given by the car wash attendant, hand signals a little right, a little left, then stop, then reverse, then pull forward, ok stop and put car in neutral. I KNOW HOW TO PUT AN AUTOMATIC TRANSMISSION IN NEUTRAL. Foam all over my windshield and can't see anything then boom, rear ended the car in front of me. Car wash stopped, the young man had the car behind me back up, then had me back up, again!! Their machine pushed me into the car in front of me and they told me i did not put my car into neutral !! They denied my claim. :-( read more

Surf Thru Express Car Wash - Car wash machine pushed me into the car in front of me!! First day I owned the car. - Car Wash Near Me - Fresno, California

I am a big fan of surf thru express, but this location is going down the drain. Most of the vacuums are broken, the car wash machine doesn't wash the car right. There's a lot of maintenance that needs to be done here. I am disappointed and I don't feel like I am getting the ultimate car wash value. This wash is supposed to be top wash. read more

Surf Thru Express Car Wash - This place is getting run down - Car Wash Near Me - Fresno, California

See all

Hats off...Thank you Myra and team. Story: ALL OTHER SURF THRU CAR WASH MUST LEARN FROM MAYRA. THIS IS HOW YOU SHOULD TAKE ACTION AND PROVIDE RESOLUTION WITH NO DRAMA WORDS TO CUSTOMERS. If there is one Surf Thru car wash worth giving kudos for, it would be this one. You guys helped resolved my concern! Thank you for all you do! Recommendation: Please do not close your business before "closing time"and if you have customers waiting to be serviced, please help them before closing your car wash. read more

Surf Thru is one of the best car washes but I wish they would bring back the option to have brushes/scrubbers for bug removal. Living in the Central Valley, the main reason I come to this car wash is to get my car cleaned. With the monthly membership, I sometimes have to go thru two, sometimes three times to get the bugs off the front of my car. I understand this service isn't for everybody but I would like to request it as an option. I removed the photo of the front of my car as it showed my license plate but it was covered in bugs after the car wash. read more

Surf Thru Express Car Wash - Car Wash Near Me - Fresno, California

The car wash does okay. Had issues with the scan pass (Not my fault) and they wasn't billing/charging my card right so I had them use a different card. The employee generated a new bar code where I asked not to have many stickers on my vehicle. Somehow the issue was resolved and they double charged me for 12 months and magically it was able to bill the proper card. Took well over a month of back and forth to get refunded. A colleague also mentioned that they had the same issue. It is hearsay - I'm just suggesting that one watches out for such a thing. read more

Convenience is literally the only reason I go here. And even then it's barely that. The workers when asked to scrub the window, will be so frustrated that you asked them to do more then run the the Brush over the car. What happened to putting in some hard work even at a job as simple as working a car wash where 98 percent of the washing is done by machines. I'll more then likely go to a ghetto old self wash place cause I'll spend half that and actually have a clean car. Super frustrating because it's was easier then washing myself but having to do it again just wastes more rim Update ****came back today to get my truck washed. I asked for the attendant to wash the side just a bit because of something that got on my car. I was told "we don't was the sides anymore" so this will be the last time I will spend money here or at any of their locations. It's a car wash. I'll just spend the time and extra money to do it myself. Very disappointed in what people consider "hard work" these day's.*** read more

If i could give negative stars, I WOULD. This car wash is trash. The young people working there are rude and disrespectful. The managers escalate problems. They play around and laugh in your face when they're wrong--I'd never go there again and I'll make sure people know to steer clear UNLESS they want their car to be damaged. read more

Surf Thru Express Car Wash - Car Wash Near Me - Fresno, California

Long line in the cashier lane. Two membership lanes open. Employee Lacy pulling non members from BACK of the line to pay at the membership lane. When I asked why not pull the cars that have been waiting longer. Lacy got very defensive. I waited my turn as I watched car after car come in and pull right up. Bad customer service. read more

I've been going here for about 6months with my Ford a year with my husbands car so any ways long story short my back windshield wiper arm broke they said they put water on it and it just snapped if they wasn't at fault don't you think they would have notified me of the damage right away and not sent my car through the wash I canceled my monthly and they aren't taking blame see I check my car every time before I even go to the car wash oh well they lost 2 customers for this read more

Surf Thru Express Car Wash - My back windshield wiper arm - Car Wash Near Me - Fresno, California

Went to this car wash my vehicle did not get clean even with the hand cleaning ..not worth the price would rather wash my self with armor all car wash you can purchase at walmart target or any other store that sells it.. read more

As soon as I drove up to the front entrance where you pay, Ruth came out and said"Hello, welcome how are you doing"? Seemed to timed it just right, no one ahead of me in line. There are several vacuum hoses as you exit. This was my fourth time here, have been satisfied each & every time. There are several locations around town. Prices are good, you can purchase a month pass with unlimited use. Give them a try - support local! read more

See all

I am a creature of habit. Once i get in rotation of what I'm used to i will always venture back. Whether it be of excellent customer service or it's lacking. I tend to stick to what i know so I'm not disappointed. And it usually HAPPENS that why i try something new and it's disappointing! Sucks but it's true and it happens. Usually people say it's ok it was an experience. Anywho besides the point. I ALWAYS come here. It's a hit and miss. Sometimes i leave extremely happy, sometimes I'm just over it and take it as is. Customer service is always amazing and accommodating. They'll let you re-run if the first wash wasn't thorough. For some reason you would think a $13 wash would get the smudges and bird poo off my car. It didn't. I can't wait. And it's ok, I'll live. But i DO LOVE this place. Lol If you have the time ask for another run through. They do honor it. If you need assistance, the gentlemen are always there to help. The ladies there are very friendly and will happily provide you wit a lovely conversation and make your day better. What's not to love? Maybe i just wait too long to wash my car?! Who knows. I'll live. I'll survive. read more

Surf Thru Express Car Wash - Car Wash Near Me - Fresno, California

This car wash somehow managed to bend my front license plate almost 90 degrees. Now that I've read reviews of other people's car being damaged by this car wash, I consider myself lucky that it was just the license plate. Seriously, what other car wash causes DAMAGE to cars? It's also $8 which isn't terribly unreasonable, but the other chain car wash in town is only $6 and offer the same stuff. read more

DO NOT COME HERE!!!! My second time coming here and Car wash damaged my car , cracked my left driver mirror. Made a claim with the supervisor. Supervisor told me someone would contact me in a few days. This incident happen on FRIDAY 11/8/19. He gave me " corporate " number to speak to Vanessa . Well I haven't received a call, and I've called Vanessa numerous times and she's NEVER AVAILABLE!!! Supervisor also said these things never happen and the odds are this won't get fixed because all the rest of the cars were fine but if ur machine cracks my car ur responsible. I DONT CARE ABOUT OTHER CARS THAT WENT IN THAT DAY . I CARE ABOUT MINES !! So thats BULLSHIT !!! Also he went over the camera footage and saw NOTHING when I clearly saw my mirror getting hit and thrown back and fourth . DO NOT COME HERE!!!! read more

Car wash destroys your car. Should've listened to other reviewers. My front left headlight casing got torn up courtesy of this place. Bet you they won't help pay to repair or even refund. Don't go without a mile of this place unless you want your car dirtier and worse off than when you came in. read more

I got to the place at 8:15pm and they already had the OPEN sign shut down. The two employees that were cleaning around the kiosk didn't care to look at me. The vacuum area was completely full of people cleaning their car. I'm a member and I know they close at 9pm but apparently not today. I will be cancelling my membership first thing tomorrow morning. read more

I purchased "the ultimate". When I pulled into the vacuum stall after the wash- I had a huge spot of bird crap still on my window?-so much for the "ultimate "-how could the brushes miss it?-crap job read more

A car wash is a car wash. I purchased a monthly pass which cost $14 the first month and $29.99 after for the premium at wash. I've never had any issues and even ran my car thru a few times in one visit since it was filthy. It did the job. Decided to leave this review because I came in today and a young girl noticed I had my niece in the back. She asked if it was okay to give her a lollipop and also draw on her window before it got washed. I said yes. She drew a awesome caterpillar and a butterfly which my niece loved. For her to go above and beyond really made my niece and I feel good. GOOD JOB!! That was some great customer service. read more

The cashier was great! No "No problem", we got "My pleasure" as a response during our conversation. She knows customer service! No name, just cashier #1 at 10 AM on 121417. Give that girl a raise! Nice car wash. Newer. Clean. Good vacuums. Gets busy on the weekends and people actually detail their cars, though, in the vacuum stalls. read more

Surf Thru Express Car Wash - What can I say? It's a car wash! - Car Wash Near Me - Fresno, California

I've been to this location many times but it keeps getting worse, today I paid 18.00 for the top wash well it's a good thing the guys up front used the brushes on the car or it would have been still dirty and then the wheel shiners don't work and haven't worked for awhile, told the so-called manager Paul and he didn't give a shit and just walked off and told me not to come back and I won't read more

It's been a few years now since I started coming to Surf Thru car wash and I've continued with this particular business for multiple reasons. It's really affordable for one, their best wash is the ultimate wash for $12. Another big reason is that they're eco friendly using only environmental friendly chemicals and recycling the water that they use. The wash itself is not bad for the price you pay it's quick and efficient. Your never going to beat a do it yourself old fashioned hand wash, but being that the summer heat is unforgiving and having a busy schedule the simplicity of a quick wash is very tempting. Offered in your wash are a complementary trash bag, dashboard wipe, newspaper and a car scent of your choosing. Vacuums are free along with access to compressed air and multiple vending machines offering inexpensive car utilities. All in all definitely a good quick clean wash for the times your on the go. read more

Surf Thru Express Car Wash - Few bugs left on the bumper but looks good enough for me. - Car Wash Near Me - Fresno, California

See all