My family, girlfriend, and I have been getting our vehicles serviced at 916 Auto Repair for all of…read moreour vehicles over the past couple of years. Customer service is great and they offer expert services for deals far better than any dealership or other mechanics I've gone to. I took my 98 Corolla in for a check engine light and misfiring issues. After performing tests, I received helpful explanations and photos of the issues found in my vehicle. Before performing any additional tests and services, they checked in with me to confirm which I really appreciated. Services were done efficiently and they communicated promptly throughout. I will continue to bring vehicles to this shop because I trust their expertise, value their customer service and appreciate the good deals!

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I've taken our Honda Accord and Toyota Tundra there over the years. Got my Tundra to almost 400k…read moremiles. Recently took my Accord there with almost 250k miles but alas the repair would have been more than the value of my car. They've always treated me well and fully explained any problems. Even when I price-shopped their estimates, I stayed with them because of their great service.

When we first moved to Folsom, I dreaded having to find a new mechanic…read more Shannon Family Auto has been a trustworthy, honest, efficient, and consistent auto shop for my Honda Civic. I've been a loyal customer since 2021 and I know I'm in solid hands!

I made an appointment for 8am and was promptly taken care of. I was out of there within the hour…read moreand was treated kindly.

These people are HONEST and care about people. They do not encourage any uneeded repairs. I'm so…read moreglad my son and I found them. Thanks to my clients the Marks'. I recommend them to anyone who needs a reliable auto shop. ​

Called a few days ago for an alignment after I did some suspension work on my car. They said they…read morewere pretty busy but could squeeze me in Friday, which was awesome. Dropped my car off and they were done within the afternoon. Four wheel alignment ended up costing $110, which is in my opinion really good. Also nice to find a mechanic that will work on older cars too, since mine is a 94 and some mechanics in Folsom won't even touch a car that old. Overall great experience, I will be back.

Did a walk in to make a appointment and explain in person what was needed on my car, experienced…read moresuper rude customer service from the gentlemen in the front.

I've taken my car here for service several times for nearly a year. The quality of work done has…read morealways been phenomenal on top of their exceptional turnaround time. You can tell that Peter actually wants to do a good job on the car he services and wants to build a good rapport with customers. Even the one time they made a small mistake, Peter acknowledged it, gave me a discount, and fixed the mistake without any additional cost to me. This shop has now been my go to shop for all my servicing needs. I'd 100 percent recommend them to anyone looking for a trustworthy, reliable, and reasonably priced auto shop to take their car too.

incredible people along with incredible pricing !!! this is my new favorite place for anything car…read morerelated now :) everything went well , i was given run downs on how and why prices are the way they are , the services are always as quick as can be and peters attitude is full of wonderful kindness

Thanks Mike and crew Brakes and oil change today great job…read moreand good price and done quick Thanks

Thanks Mike and the crew for the work on my 2018 GMC Sierra 1500, Twice you got in and back to me…read morein a great turn around time!, and at a fair price. I will be back if I need help in the future. Allen

Feeling frustrated after we took our truck in for a brake inspection. The inspection cost $80. We…read morearen't used to taking a vehicle in places and being charged a diagnostic fee and if we are it is usually waived when you go with them for the work. In this case they don't deduct the inspection fee. They didn't verbally say the inspection fee would be $80. It was on a piece of paper we signed at the bottom. If they are trying to be transparent I would recommend they verbally tell you all fees before services, not just in writing because it was missed by us. Because of this I don't think we will go there again. I don't like that they don't waive an inspection fee if you use them for a repair. I get they have to do what they have to do to run their business, but many other places don't do this. Feels like it is sacrificing customer service for a little extra profit. Leaving one star because of the customer service, pricing, and transparency vs their work on vehicles. I can't speak to their work on vehicles.

Went in for an alignment and asked them to investigate the transmission fluid as a prior mechanic…read morereported it smelled "burnt." They were able to get me in and out in short time. $99 for an alignment of a compact pickup was the cheapest of the three places I called around town. The staff were friendly and their lobby was comfortable. Parking is a little tight in front of the service bays, but I found a spot.

Since moving into the area, Danny's Automotive has quickly become my go-to spot for anything my…read moreMazda CX-5 needs. Their prices are always affordable; whether I'm coming in for an oil change, tire rotation, or a simple wiper blade replacement. The staff is friendly, professional, and they get the job done fast without cutting corners. It's rare to find a shop you can trust right away, but Danny's has earned that confidence. Highly recommend!

I brought my car to this shop while it was driving fine in 2WD. After their mechanic worked on it,…read morethey gave it back to me stuck in 4WD and driving far worse than before. The mechanic installed the front differential actuator in 4WD while the transfer case was still in 2WD and failed to check that both were matched before installation. Because of that mistake, he blew the bushing, and I had to go buy a new transfer case actuator out of my own pocket because of his carelessness. After their work, my car became hard to reverse, hard to accelerate, revved high just to go about 10 mph, and now I can hear and feel grinding from the drivetrain. None of this was happening before they touched it. Instead of owning their mistake and making it right, they wanted more money to keep working on the mess they created. That is unacceptable. A basic step in this job was making sure both actuators were in the same position before installing the part, and they failed to do that. I brought them a working vehicle, and they returned it damaged.

I called to ask a simple question about what type of transmission fluid they use, along with some…read moremore questions before committing to driving over and getting the service done. Before answering most of my questions, the woman on the phone insisted on collecting my full name and other personal information just to continue talking to me. I explained I wasn't comfortable giving full details until I understood whether they even offered what I needed. She became impatient when typing my name and abruptly told me to 'you know what- why don't you go somewhere else' and hung up on me. I'm reluctant to hand out personal identifying details just to get information about a car service. I wasn't rude or argumentative; I simply wanted to know if they use the specifically compatible fluid for my car I before committed to anything. If this is how they treat someone trying to ask basic questions, I don't feel confident trusting them with my vehicle.

I do not recommend going here. Took a car in for a pre-purchased inspection before buying it and…read morethey told me everything was good. Bought the car and Come to find out later there's a bunch of major expensive issues. Asked them about it and they told me they chose not to tell me about it until it got worse. suspension was messed up, and the brakes and rotors were jacked up. Then they called the other shops that found the issues scammers for pointing out the problems. So I go back in to have them do the brakes and rotors, and they resurfaced the front rotors and replace the brake pads. Anyone who knows anything about brakes or rotors know that this is not the right way to do it and it causes the old rotor to damage the new brake pads. I called them and asked them about this when I found out and they lied to me and told me that they put on a new rotors even though I could see the rotors myself and they were obviously old and rusted out . I decide to go in and get a copy of the invoice. the invoice it says they resurface rotors. even though over the phone they lied to me and told me they replaced them. they got hostile and rude and aggressive to me over the phone when I called then them out on it, then they hung up on me. then when I called them out for the rude phone call,, they claimed I was being rude, even though I was super polite. Save yourself time, money, and hassle and go to a better shop

Beyond excellent customer service. They were friendly in person as well as provided pictures and…read moreexplanations of all the issues they found. Somewhat expensive but worth every penny.

$900 to change a window regulator is insane. The part is $30 online. It doesn't take $850 worth of…read morelabor to replace this simple component.