Calling our agent today was honestly shocking. She cut me off mid-conversation, said she'd call me…read moreback, then immediately hung up without even a goodbye. The tone was sharp... dismissive... like I was an inconvenience. She never called back. She had someone else reach out instead, and they still couldn't help me. The whole interaction felt rude and completely unprofessional. When I call my agent, I expect basic courtesy and real support... not attitude and a handoff. Would not recommend.

This is a great agency with care for its clients, attention to detail, and a great team! HIghly…read morerecommend. Also they made helpful suggestions for making our coverage better.

This is a warning for all beloved, neighboring folks. This billing-related issue was ultimately…read moreresolved but it would not have been if I hadn't stepped in and made a militant call on behalf of my mom. Summary: After creating my mom's policy, Monica failed to bill my mother for her down payment (her words). She did however set up auto-pay, in which Farmers Insurance collected 2 monthly payments over the course of two months (normal). Today, after 2 months, Monica called my mother and demanded she immediately makes catch-up payments for the down payment, 2 months, AND pay late fees because she was apparently unable to bill her AT ALL due to issues with her mom's banking info/bank. My poor mom went to the office to try and understand what was going on. I guess they figured out some payments were made, but my mom still didn't understand why Monica quoted her late fees, so she called me to sort the issue... So my mom and I called Monica together. During the call, Monica began telling me the same story (that a # of payments hadn't been made to the office due to a billing issue so payments were due for 3 months)... that is, until I begin calling out her lies while referencing the Proof of Insurance and Bank Statements that I had in front of me. I also asked why she, a licensed agent of Farmer's Insurance, didn't have access to my mom's payment history. Because if she did, she could clearly see payments were made, on time, for the past two months. I swear on my everything I love, she THEN confessed she made a mistake but continued that she "understands [my] mom is confused." Yes, because you messed up, failed to be upfront about your mistakeS, blamed it on my mom/her bank, tried to make a quick buck via late fees (and even possibly commission), then continued to gaslight and weasel out of being held accountable while on the phone with me. VERY unprofessional to try and take advantage of an elderly woman. Shame on you. One star for location, rates, and speaking Spanish.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Seattle, WA area since 2017, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

I've been working with SUN Insurance for the last few years and I am continually impressed. I just…read morerecently got a new car and Dan (the owner) took the time to review my current policy and compare several different companies to find me the best rate possible! He was able to save me over $300 bucks annually by switching from Progressive to Travelers. SCORE! It's also super easy to pay my bills online without having to go into the office. I would recommend these guys in a heart beat. Thanks Dan and Sun Insurance.

I recently moved to Washington and was in need of new insurance for both my car and rental…read moreinsurance. I'm from IL, so at first I just went with what I knew... Allstate. I brought my current coverage into Dan at SUN insurance and he reviewed the policy I currently had and offered me a bunch of different options (SUN Ins is great since they offer policies with multiple companies they can find the best deal). Not saying there's anything wrong with Allstate, but I had no idea Pemco even existed until I moved to the PNW. Dan was not only able to save me money switching to Pemco, but he explained the benefits and coverage I had been receiving and made adjustments to my policy so I wasn't over paying for coverage I didn't need. The staff is very friendly and the facility is bright, clean and easy to find! I highly recommend SUN insurance to both newcomers to WA or long time residents.

I am very disappointed with my experience. When I first signed up with Jessica Wilson at Ryan…read moreCarlson American Family Insurance, I was told I would receive a discount if I paid my policy in full, which I did using my credit card over the phone. What was not disclosed was that I also needed to have a bank account on file for autopay in order to avoid extra fees. A month later, I received an email saying I still had a balance because of this hidden requirement. This was never communicated upfront, and I only found out after being charged unnecessarily. I have never had an agent do this before. Now I have to spend my own time fixing something that should not have happened in the first place. While the agent said she can remove the fee, the lack of transparency and the hassle it has caused me is unacceptable. I had hoped to be a long-term customer, as I was with my American Family agent back in Minnesota, but after this experience I will be switching agents when my policy is up. Very disappointing and frustrating. I cannot recommend this agency.

I've been with this company for years all because of Heather Riley! She is outstanding!! She's…read morealways available to help me with anything and is easy to work with! I highly recommend this company and especially her as your agent! Cheers, Lacey McHone

Professional, Proactive, and Responsive!…read more All I can say is "Whew, for Cameron at Integrity Surety! He's the kind of sure-handed financial professional you need when you're in need of solid financial options..and quickly. We were in need of a sizable injunction bond ($250k) to be posted in 3 days. "Simply unlikely...impossible" was the common response. When I spoke with Cameron, he carefully listened to our situation, prioritized our steps to ensure our best financial case, and ultimately provided the bond with a discounted rate! Thank you, Cameron, for helping our organization through this tight time-line with a sense of ease and calm. Add "intelligent" and "responsive" alongside "integrity." I highly recommend!

From the owner: Looking for surety bonding? Integrity Surety is your go-to specialist! We provide surety bonds of…read moreall kinds across all 50 states. From Bid, Performance, and Payment Bonds to License and Permit Bonds, Contractor Bonds, Probate Bonds, and nearly any other type, we've got you covered. We strive to offer the best possible service and education to our customers in a friendly and enjoyable environment. Trust Integrity Surety for your bonding needs, and experience our commitment to excellence.