I cannot say enough good things about our experience with Peery Property Management and Hollis in…read moreparticular. From the moment we reached out to them about possibly renting one of the properties they manage through the end of our stay in Fayetteville, the team was so responsive to any and all inquiries and concerns. The property itself was top notch. We would have loved to have continued the lease, but my job took us to another city. The property was well-maintained and the few common issues that did arise were handled immediately and with no hassle. We were able to set up everything from rent to maintenance requests through their app, which made things so simple. Again, I wish we could have stayed. I would definitely rent one of their properties again.

Great business! Always come if a problem arise. Been under them since 2020.. You can always reach…read moresomeone

Good service and and best overall real estate property management that I use so far in North…read moreCarolina.

From the owner: The Best Group prides itself on our Exceptional Customer Service. I am a small company and that…read moreallows me to know all my clients on an individual basis and meet their specific needs. The Best Group is a family operated company so we treat everyone like family. We are available nights, weekends, just about anytime we are needed. I am only a telephone call away. This field affords me the opportunity to meet others from all walks of life and I love that. I truly believe people come into your life for a reason.

This is a long-overdue update to my previous review. K&R Properties has now managed my home for…read moreover a decade, so my perspective comes from long-term experience as a property owner. In the past, my biggest concern was communication. There were periods where it was difficult to get responses to calls or emails, and that created frustration--especially when it came to repairs and decision-making. That was clearly the weakest area of their service at the time. However, I want to acknowledge that there has been noticeable improvement. More recently, communication has been more consistent, and I've been kept informed on repairs and property-related updates. This has made a significant difference in my overall experience. Managing a rental property--especially from a distance--is not easy, and having a team in place that ensures the home is maintained and tenants are taken care of is critical. Over the years, K&R has done a solid job keeping the property occupied and maintained, which is ultimately one of the most important aspects of property management. While no company is perfect, I can say that the recent improvements in responsiveness and transparency have helped rebuild confidence. I appreciate the effort to keep me in the loop and coordinate necessary repairs appropriately. Overall, my experience has evolved positively, and I'm hopeful that this level of communication and service continues moving forward.

Don't even bother trying to do business with K&R Properties in Fayetteville, NC, especially with…read moreRuss. I emailed about two properties for my 63 year old mom and he said I could apply to one of them so I did. He asked a few questions about credit and income which I answered and then sent me a lease agreement. I sent that lease agreement to my mom for her to sign and he emailed me this morning to "not waste his time." So, I told him to find someone else willing to be spoken to that way because that's ridiculous. If they had any Facebook or Google review pages, I would definitely review there as well but I can see why they don't AND I have the emails that started well on December 8th until this morning. Very rude and he should NOT be in a customer service based position!

If I could give zero stars, I completely would! The company is a complete joke. If you are looking…read morefor a place to stay, this not the company to go to. I learned the hard way and I don't want anyone to go through what I went through with them. Tracy Taft and Nakeisha Beharry are shady and will try to keep your money. They don't keep the electric and water on after the tenent moves out. You have to make an appointment to see them. You can't just walk into their business like a normal company. They are not open on weekends. They try to act like a normal rental company but it's only for show. When you sign the lease, they give you a link to sign up to manage the rental account. Don't fall for it, because that is a joke as well. You can't get in touch with anyone if you need something fixed. They give you numbers to text or call but would never respond. But let you be late. They would hound you for the money. They would like to cover themselves.

Beware: Property Owners Should Think Twice Before Using This Company…read moreWe've worked with this property management company for several years while owning rental property out of state. While they were reasonably effective at securing tenants and collecting rent, the real trouble began when it came to tenant move-outs--and that's where they consistently failed us. Costly Inspection Failures First Incident: After one tenant left, the inspection was rushed and insufficient. Damage caused by the tenants was never documented, and we had to cover repairs out of pocket instead of using their security deposit. Second Incident: Voicing our previous concerns, we were promised a seasoned inspector would handle the next move-out. While the inspection itself was thorough, our requests regarding damages were initially acknowledged and accepted. We were told we'd receive the full deposit and more--but without warning, over 50% of the deposit (equal to 1.5 months of rent) was refunded to the tenants. We only found out after the release. Ignored Damages We requested an estimate for cleaning due to the poor condition of the property. Instead, they hired cleaners without confirming--and paid for cleaning that we had already handled ourselves. We also asked for an estimate to repair a cracked bathroom sink, which had a chip and leaked. Their response? A vague claim that it would cost "around $60 to seal," without ever obtaining a quote. We had to replace the sink ourselves for $600, and again, none of this was charged against the tenant's deposit. Communication Breakdown & High Staff Turnover They stopped responding to calls and emails when we sought clarification. Over time, we dealt with a constant stream of new staff members due to turnover, which meant repeatedly re-explaining the same concerns to different people. It was exhausting. Final Thoughts Their lack of accountability cost us over $2,000. More importantly, they failed to advocate for us--the property owners who were paying them to do exactly that. If you're looking for a management company that protects your investment and communicates reliably, this isn't the one. I won't be using them again--and I strongly advise others to look elsewhere.

When I first signed this contract it took the company several months to get tenants because the…read morehouse wasn't even marketed. There wasn't even a sign placed in front of my yard. One of my neighbors had to tell me before I called and then almost immediately after we got tenants to rent. I also paid for landscapers to come and do the yard. When they left they didn't put the fence back up. I called the management company and they lied to me and said that it had been blown down by the wind.... my neighbors told me this was not the case and that the landscapers never put it back up. Had they not told me this, your company would have billed me again to have someone else go put the fence back up. This also tells me that they are not inspecting work that's being done by contractors so who know's if I'm actually paying for work to be done. So basically, I've lost 2 months of rent due to this company's negligence and have been lied to about the state of my home. I come to find out after two years of renting with them that when my tenants pay late, the late fees go to the management company which makes no sense at all but now it's clear why they recommended tenants that pay late nearly every month. My tenants are late on one month''s rent by 5 months now and the management company has barely communicated with me at all about it and clearly hasn't done anything to resolve it. When I write them about it it's now been two weeks and I still have yet to recieve a response. There are 45 days left before my tenants annual contract is over and they also have had no communication about that so it seems that you get screwed whether you're a renter or a homeowner. Do yourself a favor and look elswhere for services. This is trash...

After my retirement from the army Top Bragg was a Huge assistance in a home for my family. They…read moretook special interest in assisting all my family needs. After a year at one location they were on point in finding us a keeper home in a great location. The Tram at Top Bragg care about their tenants and go to extensive lengths to satisfy. Top Bragg is an asset to the community by assisting Veterans and their families with care. Thank you for all you do! Thank you Mr and Mrs Parks, Darcy, Chantelle and Jose for all you do!!! The Davidson Family!

Latonia made my first home buying experience a walk in the park. She was incredibly professional…read moreand very informative. She took her time to explain each and every step and put my mind at ease. Mrs. Parks' professionalism and thoroughness set her above and beyond her competitors. From the initial conversation Mrs. Parks treated me as if I were family. I will continue to work with Latonia for future needs and refer her to anyone in need. 10 Stars

Update: We now have bats in the house that we can do nothing about. We so can't get in touch with…read morenobody because the property manager comes in at a later time.

Ace stole our money. As a homeowner, I would not recommend. They had renters in there that…read moredestroyed our home and eventually stopped paying the rent. Instead of enforcing the rent as mandated by the lease, they allowed the renters to do partial payments and took forever to evict them. They kept my security deposit and did nothing to use it to straighten my home that was left abandoned. Save yourself the headache and hire someone who cares for your property.

Outstanding customer service provided. Great communication and prompt attention to details. Have…read moreused Brown Property Group to manage my rental for a few years now and I couldn't be happier with them. I highly recommend them.

Absolutely awful!! Worst experience I have ever encountered in my 40+ years on this earth. I am a…read moresingle mother of one, employed full time, disabled veteran. I have my rent set up on autopay, I've never been late on a payment. However, they want you to have zero play equipment outside for your child. My two car garage is packed with stuff from my storage unit that I have to go through. It's because of this, that this company comes into my home 1x a month to take pictures of my home. They harass and threaten me to not cancel the inspection day, when I have to work. I failed my inspection during the winter and after weeks of rain if I didn't cut my grass at the time of their inspection. Total lack of privacy, they can come into your home whenever they want. I would NOT rent a home if this company manages it, not if you have kids. STEER CLEAR!! Oh and don't get me started with the issues I've had with this home and they have not fixed them. I've done a lot for the neighborhood and my neighbors hate to see me leave but I can't take this company anymore. The homeowners are losing a loyal tenant.

Sarrayyah was a joy to work with. She really cares for her clients an i appreciate her an the teamread more

Copied over from my maps review:…read more Just be forewarned that it's cheaper in the long run to just let them have your deposit instead of paying $800+ to get everything cleaned, pest sprayed, carpets done, ect.. Imagine paying that and then getting fined $300 for a few areas not being cleaned that could've been done in 10min. They also don't let you walk through with them for the inspection so you can address stuff, they just take a month to tell you they're cutting your deposit in half and there's nothing you can do about it. The manager I had was a complete moron, always having an excuse for things and I had to be the one to keep bugging her about stuff. She blamed being new, she blamed covid, she blamed contractors, ect. I was a VERY mellow tenant and only brought up big stuff like holes in the roof and water issues. The day I was supposed to move in the water was cut off because the manger screwed something up 'because she was new'. The house was NOT CLEAN and I was told 24 HOURS before I was scheduled to move in-- keep in mind everything I owned was already packed up in my truck and I had already closed my previous residence. So I was given the "option" of waiting until it was cleaned (with NO ETA) or I could move in and clean it myself and she'd issue a 'credit' WHICH WAS $20 DOLLARS, ARE YOU JOKING? They charged me $300 for the cleaning fee because some baseboards were dirty. $200 for a yard that I kept up and left looking better than 90% of the neighborhood (and it was FALL) As far as work orders, expect to wait 3-4 months even if you call in every week. Of course the manager tells you it's your job to be following up on it because they have too many houses to keep track of . For example I brought up concern about the septic possibly being full and having bubbling issues about 4 months before the septic overflowed and I had to deal with septic water in sinks and baths. Nothing was ever done about the concern and it was always 'well i have to check with the owner to see what they'll pay for' when there was sh**water in the bathrooms. The manager of course stopped responding to my emails, but I won't stop pressing now that they've stolen my money. This should be an eye opener for owners looking to utilizing their services as well: they don't care about the upkeep unless something is leaking, on fire, or falling down. Refer back to my mentions about work orders never getting done and septic flooding.

Extremely Disappointed - Avoid if You Expect Basic Comfort…read more I went over six weeks without air conditioning in the middle of summer because this leasing company chose to cut corners and take the cheapest route for repairs. My home stayed between 85-90 degrees every night, which destroyed my sleep and impacted my job performance. I contacted them multiple times--emails were ignored, calls went unanswered, and when I finally got in touch with a manager, I received no accountability, reassurance, or compensation for the miserable conditions I endured while still paying nearly $1,600/month. They eventually gave me a small portable AC unit, which was completely inadequate--like putting a Band-Aid on a bullet wound. To make matters worse, they're now threatening to charge me for the unit, and they refused to wait even two minutes past closing time for me to return it, knowing I work full-time and couldn't make it earlier. I expressed clearly that I'd leave a negative review after receiving zero support or resolution. So here it is. If you value your comfort, time, and money, I strongly suggest looking elsewhere.

When I get out of this lease I will never and I mean never rent from this company again. They dont…read morewant to fix stuff I have had to wait 5 days for a refrigerator when mine went out lost around $150 worth of food and no one wanted to address the issue. Hot water heater bust had to go a week with out hot water and now my ac went out on a Tuesday and they telling me it will be next Tuesday before then can get someone out to check it out. They want their money on time but take their time to fix issues and my issues was not something I could control nor tear up. Poooor management and even worst maintenance.