After a tree fell on our Mercedes-Benz SUV during a Thunderstorm on 6/6/26 , we had to get a rental…read morecar. Me and my husband greatly appreciate Enterprise Rent-A-Car of Great Neck Staff Maria Perez and Takara Lawrence, Branch Manager who were professional and showed compassion toward our unfortunate circumstance. Thanks again for all your help and assistance during this tragic incident. The rental car assigned to us was a Jeep Grand Cherokee which was clean and drove smoothly. We enjoyed the car so much, we started looking for the same type of vehicle at car dealerships. We have rented cars from other Enterprises but this location has proven to be the Best!! Thanks again.

Don't ever rent from here. I had a reservation , for an important road trip , I wanked in to get…read morethe suv and the person that works there ,Adrian, says we don't have it. Sorry. He said he called me but I have no message no voicemail and no email so it was a total surprise when they told me we have nothing and they didn't bother to check at any other location. so basically , they don't care about their reservations and completely unreliable. I went down the street to hertz and they accommodated me. This same thing happened to my friend , same location. Do not do business with them.

great services, good price. will book again. Very responsive if they need to be outreach.read more

Overall great experience here. My org needed a van to drive a bunch of kids on a trip, and the team…read morehere was able to give us the exact van we needed. The office was clean and comfortable and they were very friendly. The van met all expectations, and we will use them again in the future

I have to say it was an absolute wonderful experience. Linda was heaven-sent! I had to get ther,…read morewhile in an Uber searching for a place I could rent a car using my debit card. Linda gave us directions on how to get there. Once there, she helped me rent a car, secure a temp EZ Pass and insurance, within record time, in order for me to get to work. On top of that, I left my Better Brella umbrella at the office. Linda called me and assured me that she would hold it for me (which she did, until my rental was over). I would definitely recommend them, and I would use them again if necessary. They were FANTASTIC!! Even the guys who checked my car out and in were nice. S/N: The car was cute and drove well. I only needed it for a weekend. Needed an economy car with great mileage.

Usually, we never rent cars coming to New York, because its not like California as to where…read moreeveryone uses or need a car. But when we spend time in Staten Island, or other parts of the region of the counties, its best we have our own transportation. Empire helped me out on the few days we were in town. Like the rebates, and deals with car rentals here. Their insurance rates are reasonable if you have good driving record.

Outstanding service from start to finish! They delivered our new vehicle, picked up our old lease,…read moreand made the entire transition quick and easy. Judd and Andreano were great to work with--they provided excellent customer service and took the time to help us program our new car. They made the whole leasing experience seamless. Highly recommend!

I cannot begin to express how amazing everyone who works at this place is. This was the cheapest…read moreand easiest process I've ever dealt with when getting a brand new car. The communication throughout every step was so thorough and easy thanks to all the amazing individuals that represent this company. I can't wait to continue using them when my other lease ends.

Terrible customer service! Chris would not inform me of the pay off of my current loan unless I…read moremade another payment. WTF!?! On top of refusing to provide me with this info, he spoke to me in a extremely unprofessional/threatening manner. I wouldn't recommend this company to anyone. There are many other options even for sub-prime borrowers. BEWARE!!!!