Merit Taxi and Rohit, the driver, saved me this morning! I had actually scheduled an Uber ride and,…read moreeven after confirming the ride, they NoShowed. That was Uber, Merit saved me. I was lucky enough to call their number and I got to talk to a human. First point for Merit. Then, they sent me Rohit right away. I needed to get to an urgent doctor's appointment. Rohit got my walker in the car and got me to my appointment safely AND on time! To me, that's huge and it shows that the company and its drivers care. And how rare is that in this day and age? If I could give Rohit and Merit more stars, I would. Five isn't enough. Thank you, Rohit! Thank you, Merit!

Merit Taxi and their driver Rohit absolutely amazing customer service was spot on. Car was clean on…read moretime and helpful. Highly recommended

I called from SFO at 9pm for pickup. I was told it would be about half an hour for cab to arrive…read more At 9:45 I called the office saying "Where is the cab? I was told the cab wasn't coming to pick me up. No excuses. I have used this cab service many years. This will be the last time. I have a feeling there has been a change in management or ownership.

I've used this cab company for over a decade…read more Always polite, professional and on time.... Even on several 3a pickup needs for early travel times. I've called Luxor for business travel prep, personal transport needs and I'm never disappointed. I appreciate their service and sticking with it even through Uber, Lyft, etc.... I prefer Luxor.

Great service. On time, professional, everything went without a hitch. Our driver was awesome. Big…read morefan and will use again for sure.

Varinder's response (the business owner) came six months AFTER our trip--an extremely delayed reply…read morethat is filled with inaccuracies and completely lacking honesty or accountability. We also have documentation, photos, and our printed reservation confirmation--including the special accommodation notes--that clearly show what actually happened. To clarify the timeline: 1. Reservation Made in Advance We reserved transportation several weeks in advance, specifically requesting the correct ADA-capable vehicle to accommodate passengers traveling with fully motorized mobility scooters, along with our group and luggage. These accessibility needs were clearly documented in our reservation. 2. Wrong Vehicle Arrived for Pickup When the driver arrived at our home for pickup, the vehicle was not the ADA-appropriate van we reserved and could not accommodate our passengers or their scooters. When we contacted ABC, the only solution offered was to send a second van hours later and at nearly double the cost--which would have caused us to miss our ship's departure entirely. This left us scrambling to salvage our travel plans. 3. We Called Ahead to Confirm Our Return Ride Because of the problems at pickup, we proactively called ABC before our return date to ensure the correct vehicle would be sent and that we would not experience the same issue again. Even Varinder admits in his response that we "again" requested the correct van for our ADA passengers--which simply confirms that the proper vehicle had already been requested and reserved from the beginning. 4. ABC Cancelled Our Return Trip During that call--three days before our scheduled return pickup--ABC's response was not to reassure us or correct the issue. Instead, they canceled our return transportation outright. No alternatives were offered. No assistance was provided. There was zero customer service or effort to help resolve the situation. That is why my original review was posted after ABC canceled on us before our return trip. For anyone traveling with ADA accessibility needs, mobility devices, or larger groups, I strongly recommend not relying on this company. Our experience showed they cannot be trusted to provide the vehicle you reserve or support customers when serious problems arise. Fortunately, after ABC canceled our return transportation, we were able to book Uber XXL vehicles, which ended up being far more reliable. You can schedule Uber rides in advance, and they came through when we needed transportation the most. Lastly, I want to be clear that I rarely write Yelp reviews. I am not someone who goes online to criticize businesses without reason. When I do take the time to write a review, it is because the experience was significant enough that others deserve to know about it. This review is intended as a serious warning to potential customers so they can make an informed decision and avoid the same situation we experienced with ABC Shuttle Service. -- Updated 3/13/26 -- in response to Varinder's continued dishonesty.. We NEVER stated that the scooters were foldable. From the start, we clearly disclosed our ADA passenger needs and completed the reservation online, including written notes specifying the mobility scooters and accessibility requirements. ABC never asked whether the scooters were foldable, and if that information was important, it should have been confirmed when reviewing the reservation details that were submitted. The luggage count and all other information were included in the online reservation at the time of booking. This indicates the reservation details were simply not reviewed before assigning the vehicle. The issue here is not miscommunication on our part--it is ABC's failure to review the reservation and properly plan for clearly disclosed ADA needs. We also reject the implication that the reviewer is not connected to the reservation. The last name on the reservation matches mine, and your own response acknowledges that multiple people--myself, my sister, and my mother--contacted your company about this booking to ensure the correct accommodations were arranged. We made multiple efforts to confirm the details in advance. In short, we over-communicated to prevent exactly this situation, while ABC failed to review the information provided and assign an appropriate vehicle. Questioning the legitimacy of the review instead of acknowledging that failure only reinforces the concern that ABC is deflecting responsibility rather than addressing what actually occurred.

Professional, courteous drivers and nice clean cars. On time service for a very early departure and…read morelate night arrival. Total fee, inclusive of tolls, taxes and tip, was way cheaper than other shuttle services. Will definitely use this service again and highly recommend

I recently used San Mateo Limo Services for transportation for a company outing. They were…read moreextremely helpful and even though it was short notice, helped me find exactly what I needed. They have access to a variety of vehicles and were very accommodating in terms of scheduling and route. Isaac was very responsive and I plan to use this service for all of our future events. Highly recommend!

Was able to leverage this service again while in Napa, and this time, Michael picked up my wife and…read moreher father for a surprise Mother's Day dinner in Calistoga! Michael was super communicative throughout the booking process, and I'm so happy that I've got a trusted transportation contact in Napa. Don't hesitate to book them for your next trip!

Mike was phenomenal for my daughter's wedding!!! He was early and was so patient with my…read moredaughter's tardiness!!! I highly recommend 4M Elite Car Service!!!

I had to book for someone that requires ADA accommodation (wheelchair) and the chauffeur was very…read moregreat with assisting start to end. Wishing the driving could be a bit smoother but overall satisfied with the service!

Planning, execution and follow up were amazing! Highly recommend Sal's for corporate transfers…read more(individual and group).

I'm glad our company now has a choice of airport limo services…read more My pick up from SFO was waiting for me, not the reverse, which has happened to me before. After coming back from a trans pacific flight, I always get that relieved feeling when I see my name on a sign held up by my chauffeur. My chauffeur was professionally dressed and well mannered. He took my bag from me while we walked to the car, and kept the small talk to a minimum. The car was clean, and the bottled water inside was just what I needed after being dehydrated from my trip. He also allowed me to sleep on the drive home and had exact directions to my house. This is exactly the service I need after a long flight. Thanks, ABC.

5 Star Service. Couldn't ask for a more professional company. Highly recommend! Should be…read moreconsidered for all or any transportation needs in the Bay Area.

I have used AJ Taxi Services many times for both SFO airport drop-offs and pick-ups, including my…read morerecent trip to India. AJ is always on time, reliable, and very professional. He is flexible with flight changes and always helps with luggage. My family and kids are comfortable riding with him, and I never have to worry about getting to the airport on time. I trust AJ for all my airport transportation needs and highly recommend his service.

I called AJ Taxi in a genuine emergency -- I had forgotten my keys and couldn't get my car out of…read morethe airport parking lot, all while managing a 3-year-old with no car seat in sight. Total chaos. AJ Taxi showed up prepared. The driver arrived with a car seat already in tow, made sure we were sorted before anything else, and got us where we needed to go safely. The driving was smooth and the driver was kind throughout -- exactly what you need when you're already frazzled. This is the kind of service you don't forget. They didn't just give us a ride; they came ready for our situation and made a stressful moment a lot easier. Highly recommend