We booked a trip for six to Maui and when it came time to the trip try to check in we were told by…read moreHawaiian Airlines it wasn't a regular trip and we couldn't check in and we had to go to the airport several hours early to check in.. TA advised arrive at the airport two hours in advance even though security only required one hour just so we could check in- no help!! Also we were charged $800 for Insurance that I never had requested didn't see and would never have ever paid for- Of course my fault for not looking in the details because I was super busy working Went there four times to pick up our tickets and they were closed Guess the time of the travel agent is no longer meaningful/ worth it?

i have used EDH Travel to book a cruise, a trip to Disney and a trip to Hawaii. The prices i've…read morepaid are no more than what i would pay on the internet and their advice has been so spot-on it has saved me hours of research if i tried to book these on my own. The staff are helpful and wonderful and i plan to continue to use them in the future.

We booked our trip to Peru with Sandy. She was amazing. Very professional and what a trip. Once in…read morea lifetime experience! Everything went very smoothly and she booked for us: private top notch tours, fabulous 5 star hotels, representatives that met us at the airport, etc. We rec'd packing suggestions, info re: Peru, recommendations of restaurants, and lots of information to prepare for our trip. We had our 2 kids with us (ages 8 and 14) and everything arranged was just perfect for our family. HIGHLY recommend!

Sandy is a sleazy B-level travel agent with absolutely zero professional ethics and utter disregard…read morefor keeping to her own words. Do you agree ethics matter in business? If you do, then you will stay away from dealing with her. Here is what happened: We made connection with Sandy for one of our clients (Mr.D) during December 2015 for his trip to US. We found Sandy on her Virtuoso website, and worked with her to design Mr.D's travel plans. She did take care of our client, and she made a profit of close to $1000. At the time of closing the sale, early December, she agreed and she gave in writing that she would part with our 10% commission as a finder's fee. I kept in regular touch with her, and during mid-May, I confronted her as to why it's taking so long. And, then she exploded. She went into a crazy email rant about her business ethics and how the measly 10% commission doesn't matter to her because she is doing a great volume of business. Well, I thought, may be, there is a method behind the 'Sandy craziness', and she would keep her word. But, no, not in Sandy's case, because Sandy is all about skirting, and avoiding the issue as best as she can. Till date, we have reminded her multiple times, invoiced her, and even given our legal counsel address for mailing the check. A 10% commission on her profits equals $100 - is not a huge difference in the grand scheme of things. What matters is how Sandy treats her business clients/partners. As I stated earlier, princess Sandy feels written words don't make a difference as long as she has her way. I know Virtuoso agents are top notch, because we do work with a few of them. Having worked with other Virtuoso agents, none of them come close to Sandy, in terms of delivering the most disgusting and horrible experience that you can imagine. Just another "All Talk No Action" Star, no respect for other people's time, and values commitment like a toilet paper. ====== Response to her comment on 7/15: -------------------------------------------- As if --- Sandy would do the right thing! I saw her response, and .... YAWN!!!! She claims the address provided to her is incorrect, and bounced. Well, that's our legal counsel and as far as I can tell they are still there. Well, let's give her the benefit of doubt. May be she is right, and may be, I gave her the incorrect address, because I don't want to get paid. Right? Really? I have to be a genius to give an invalid address to collect payments owed to our business. After been in touch with Sandy for more than 6 months, we knew sleazy sandy will not deliver. Which is why we sent her an email invoice on May 26th with credit card instructions. What does Sandy do? Like any B-grade professional, ignore and go on to Yelp to put up a defense only misquoting again as to what happened.

We used Tinkerbell Travel for planning our honeymoon to Disneyworld! Having lived in California our…read morewhole lives we've been to Disneyland a number of times...but never Disneyworld. Danielle was incredibly helpful! She gave suggestions, tips and tricks. She set everything up for us for the entirety of our trip...from our fast passes to our various dining reservations...she did it all! Not only was she a huge help in planning the trip, she created an entire itinerary for us that was incredibly useful. This was going to be a "once in a lifetime" trip...but we're already bringing our families there in 2017 and will definitely use Danielle again! Would highly recommend.

From the owner: Tinkerbell Travel specializes in Disney vacations to Disneyland® Resort, Walt Disney World® Resort,…read moreDisney Cruise Line®, Aulani, a Disney Resort & Spa and Adventures by Disney®. We can take care of everything from hotel, tickets, air/ground transportation, restaurant reservations, and much more! And best of all our services are FREE! Contact us today for a no obligation quote. Beyond Disney... Tinkerbell Travel can help you plan a trip that is NON-Disney related. Whether it's a trip to Las Vegas or Hawaii or maybe a cruise into Mexico or along the Pacific Coast, or maybe you just need a hotel for that weekend getaway in San Diego... contact Tinkerbell Travel today! We'd love to help you plan your vacation!

Sorry for the delay, but as the saying goes, "Better late, than never."…read more I typically create my own itinerary whenever hubby and I go on a trip, but I didn't want to mess up on a place we've never been before, esp. since this was going to be our anniversary gift to ourselves. In addition, I wanted us to island hop to Santorini and Crete. So I was happy to find a local travel agency. Nick was so easy to work with. We gave him dates of when we wanted to go and our budget. And the only thing I wanted to be responsible for was the excursions. He worked with us when we wanted to downside on certain hotels and answered questions at a reasonable time. Despite having a few questionable logistics, everything worked out smoothly during our trip to Greece. At first, we weren't going to do private transportation, but having it from and to the airport really makes a difference. In the end, we never had to call Nick for anything during our trip. We were able to enjoy every bit of our trip without a problem. So, thank you for making our anniversary trip truly memorable.

I worked with Micki on a Mediterranean Cruise including the flights to and from Europe including a…read moreshort stay in a hotel and all the necessary transfers. I was very pleased with the attention to details and her expertise supported by her knowledge experience and understanding my needs. I would definitely recommend her for any travel needs or advice.

My son and I traveled to Scotland, England and France. Linda set up everything and the trip was…read morefabulous and beyond our expectations. Everything was taken care of, we had vouchers and itineraries, the flights were great, the rental car perfect and the hotels comfortable and conveniently located. I highly recommend Bon Voyage Travel in Folsom. Linda will do a great job for you!

I made the mistake of using this agent to book a transatlantic cruise that was to be the first leg…read morein a six week trip to the UK. She booked me for the cheapest accommodation on Norwegian and did not explain any options for upgrading my cruise. When I saw options on the cruise website afterwards, I tried to call and email the agent, but she was unresponsive. That's when I learned, the hard way, that once you book a cruise through an agent, it becomes a contract, and the cruise company will no longer work with you directly. Reluctantly, I made a second appointment to see the agent, because I wanted to upgrade my booking. She was not in the office when I arrived, and I was told she had just stepped out and would be back shortly. I waited 20 minutes. When she finally did return, she was carrying take-out lunch for her and her husband, and kept me waiting another 15 minutes while they ate in his office. She denied this, but I could clearly see them in the reflection of a glass window/door. I told her I didn't feel we were a good match and asked her if she would voluntarily release my booking with Norwegian, but she refused. Highly unprofessional. I have myself to blame for not doing my research ahead of time. Next time I will seek reviews or asked friends for recommendations.

"Stumbled" across Matt Knowles/Sea Escape Travel when casually examining a trip from US to…read moreAustralia for Fall 2025. From our first email, through first conversation - with inventory of our interests and locations and timing, through multiple meetups and reviews of plans... every connection prior to departure was professional, thorough, friendly, and accommodating. Matt gave us all the facts and all the "insider" tips to make our AUS trip beyond our expectations. While traveling, Matt was supportive of us when we contacted him abroad for a question or two - always friendly, professional and supportive. The trip was top-notch, and we attribute this to Matt's careful and attentive attention to our needs and planning details. Now home again in California, we've shared our top-notch experience with Matt at Sea Escape Travel with several friends who now want to go to AUS and work with Matt. We highly recommend this Agency.

I recently contacted Matt after searching for travel agents who specialize in Hawaii trips. Though…read moreI was asking for a *very* last minute booking to Maui for a larger group trip (5+ people), he was still willing to help me. He took the time to answer any and all of my questions and he was incredibly kind and helpful. Within less than 24 hours he came back to me with great options for flights, accommodations (we're talking oceanfront rentals!) and car rental. I was so thrilled because it's often so overwhelming to find these things online, especially when traveling with a number of people. And it's so nice to see one price tag for a package deal -- just makes it all so much easier! Unfortunately, we had to put this trip on hold...However, I really wanted to take the time to review Matt for his services. He definitely knows the ins & outs of Hawaii travel. I know that when the time is right and my family and I can take the trip we will absolutely give Matt at Sea Escape a call for the booking.