Vicki did it again! She NEVER disappoints. This is our 3rd trip to Europe planned with Vicki…read more Technically this would have been our 4th but because of Covid in 2020, we had to cancel our trip to France. Vicki's expertise in every minute detail of our trip was thought out carefully and perfectly executed. For every trip that we have booked with Vicki, she has always advised us to purchase travel insurance. Thank goodness for her insight as our France trip had to be cancelled in March of 2020 due to Covid, we recovered every cent that was prepaid when we cancelled. This summer, we booked a 3 week trip to Italy for our family of five. I knew that I wanted to visit the Puglia region, Amalfi Coast, and Tuscany. Aside from these three general regions, I left it up to Vicki to help decide what cities within these regions to stay. We also wanted to have a car rental to explore but also travel by train because my husband loves to travel by train. Our 3 week journey went seamlessly well. We visited Matera, Bari, Lecce, Positano, Sorrento, Florence, Lake Como and Milan. Vicki made sure our car rental was large enough to fit our five carry ons suitcases and three teenagers for 11 days. Vicki suggested not having a rental car in Lake Como as it's better to use ferries to travel in the area. Our hotels was always centrally located to allow us to walk to restaurants and sights. When we took the train to our next destination, our hotel was within a7-10min walk from the train station. Transfers from train station to hotel was planned, transport from hotel to airport was set in place. Everything that needed to be planned, Vicki was on top of it. From reminding us to renewal our passports to obtaining an international driver license, no stone was left unturned. The best part of working Vicki is that she knows our family likes and dislikes and was able to help us planned a trip that fits our personalities and needs. We did not get a generic itinerary, our itinerary was carefully curated with Vicki's expertise in the region. Our accommodations were top notch, always centrally located, and close to transportation. Even after arriving in the various cities, Vicki was sending restaurant recommendations for each city we were at. It was reassuring to know that she knew where we were while on our trip and that she was a text/call away if needed. I'm grateful to have an amazing travel agent in Vicki. She has made every trip we've had effortless, enjoyable, and memorable. I can't imagine planning a trip without Vicki's assistance. She's truly a gem.

Sharon arranged my dream trip to Dubai and the Maldives recently and it truly was the "Trip of a…read moreLifetime!" From the very start Sharon made me feel so comfortable and walked me through how to make the right choices and experience the best trip I could ever have. From the choice of hotels and Viator tours and absolute luxury at a reasonable price, Sharon was the best Travel Advisor anyone could ever want. Her enthusiasm and excitement and ability to understand my needs were outstanding. I can't say enough wonderful things about working with her on my dream trip! Now we are arranging my #2 Dream Trip to Italy and I am beyond excited. With her assistance this trip covering the most beautiful spots in Italy will allow me to float on the clouds while learning and seeing so much about this interesting country. I can't wait! I highly recommend working with Sharon to arrange your Dream Trip wherever it might be!

Stephanie works in Irvine office was very professional and patient, she explained to me in detail…read moreregarding my questions, I'm very appreciated of her help and I would like recommend her!

I have known Cynthia Chang for the past 15 years, this girl knows her stuff!! Cynthia has…read moreincredible memories of all my past travels, and my family's too. Especially during the pandemic, besides book my flight, she also helped me found the hotels I can stay for quarantine. And when the status of the flight not clear, I know I can just ask her and she'll find out all the information for me. And this is something airline can not do by booking online with the airline. Cynthia gives superior services and also thinks for you. She treats you like how you like to be treat. Love her

I should give this place negative stars. My parents have been long time customers of this place…read morebecause of their language barrier and us unable to help out when we were younger. Due to the coronavirus outbreak, my parents had to cancel their flight because: 1) One of them is immuno-compromised from cancer treatment couple years ago AND both of them are over 65 years old, which is at high risk for getting infected on a 12 hour flight in a confined space. 2) They were going back for my wedding which I had to cancel because it was more than 200 people gathering - a policy recommended by CDC during coronavirus outbreak. 3) We even have asked for a doctor's note to help explain the situation. Not even expressing their understanding, they complained about how their business is hurting and that they have to charge my parents $80 for admin fee and $200 for airline change fee PER PERSON. No help whatsoever and did not take time to try to negotiate with the airline for exceptions (the $200). We even let them know we already called the airline and they said they are able to waive their change fee of $200 but need to hear from travel agency because we booked through the agency, but this company kept saying they don't believe it but they can try if we "insist". What a way to protect their customer of OVER TEN YEARS. I told them I have no choice but to file for travel cancellation protection from my credit card and then the original rep that was helping me, without telling me, just handed the phone to her boss, who continues to yell at me for saying they are unable to help with any charges and we have to cover all the costs. I even asked her if we can just push our dates back to end of the year when the outbreak is probably more stable and she did not even consider it. A selfish, for-profit only company that does not care for their customers. I DO NOT recommend. avoid at all costs and book directly with the carrier.

Probably the worst experience in my life. Booked a non-refundable flight without my discretion.read more

Amazing team! The TripMatters advisors are knowledgeable, experienced, and incredibly professional…read more Every interaction has been a joy, they truly care about getting it right for their clients.

Had great experience on my latest cruise with Hollan America's Rotterdam from Holland to Ft…read more Lauderdale. Beautiful ports of call in 3 countries, varied food on board, good entertainment. And I have to commend my travel agent Ileana Weingart for being so detailed and thorough in assisting me with the booking and multiple follow ups ahead of embarkation. Could not have asked for a better agent. Thank you!

Very helpful and quick to response! Highly recommend booking through this travel agent!!read more

From the owner: Exploring the world one journey at a time. WWTG’s passion for travel allows us to craft an…read moreexperience of a lifetime with an endless amount of possibilities. Giving special attention to the details expressed by every client and what is important to them as well as an opportunity for us to create an amazing journey. Our enthusiasm for travel dedicates our drive for creating any style of itinerary for a preferred trip or vacation. We make every clients needs a priority and aim above and beyond, to exceed expectations. Our fascination for life empowers our ability of making a client's dream to escape into reality.

On the recommendation of a friend who had 2 amazing trips organized by Escapes Unlimited, I…read morecontacted Escapes Unlimited for a week of solo travel to India. The trip was well organized and excellent. I had private guides and a driver. As a solo female traveler, I was never uncomfortable. I was toured through sites by professional history-trained guides with impeccable English. I saw and learned more than I could have imagined. Hotels, transportation and sites were all set for me so all I needed to do was enjoy my travels. All details were taken care of and there was a safety net to contact if any problems were to occur. My return flight time changed and the tour group switched my transfer to accommodate the change. I can not have organized the tour on my own. I feel so lucky to have experienced an amazing trip thanks to Escapes Unlimited. I highly recommend them and will use them again for my future travels. thank you!

We have used Escapes Unlimited on multiple organized trips to South America, Africa, Europe, and…read moreAsian countries. In addition, Escapes Unlimited has crafted precise hotel and guide trips abroad for our family. Roe and Daniela take pride of ownership to make sure your vacation/exploration exceeds your expectations. They sweat the basics (e.g. quality guides, pacing, lodging, flights, dietary desires, etc) and non so basic details (e.g. binocular, camera recommendations for safari, CPAP outlets availability in highly remote areas , etc). They are attentive to pricing and compared to other high quality travel firms very price competitive. One added benefit of their organized trips is their network of clients. When you spend two weeks plus abroad with fellow travelers, you roll the dice. Without fail, their clients have been intelligent, animated, and low maintenance while spanning many life experiences. We will continue to use Escapes Unlimited on future trips and continue to recommend their services to friends.

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

Trip Design staff are well travelled folks, who know where are all the good spots to visit…read more They've organized some incredible adventures for us, and were always there to help when we needed to change something. Highly recommend.

After postponing our long awaited trip to Italy due to Covid we just returned Monday, May 16th and…read moreit was absolutely amazing! When i started planning the trip, I knew for sure that I wanted someone to develop a wonderful trip with our input for a dream itinerary and to make this as hassle free for my wife and I. Milica delivered 1000%! It was the best organized vacation ever and everything went smoothly and we saved a ton of wasted time using Milica. I can't say enough about Milica! If you want a great trip start in Rome, then to Florence, day trip to Cinque Terre, then to Milan, day trip to Lake Como and finish in Venice! Gonna have Milica start on next year adventure in Europe!

I recently used Quantum Travel for Cuba. I can't even begin to explain what an amazing experience…read moreit was. I have been all over the world but this was the first time in my life that I did not have to think about anything during my trip. Every single detail imaginable was taken care of by Rashid and his team. I can't wait to book my next adventure with Quantum travel.

Quantum travel arranged the perfect package for me and my friends to Cuba earlier this year. We had…read morean amazing time. This package was very detail oriented, Quantum Travel and his professional staff in Cuba thought of everything. From the moment that we got picked up from the airport in Cuba until the very last day we had a full schedule with 3 tour guides at all time, knowledgeable and friendly staff they went above and beyond to make sure that we are happy and enjoying our trip I am very impressed with the level of service and how well put together this package was it included everything from classic car rides, sightseeing, restaurants with live bands and great food, learning about the culture and much more... I loved staying at local houses instead of the hotels, the houses were very clean, friendly hosts with delicious gourmet food every morning , beautiful experience I enjoyed every moment of this amazing trip, loved the classic cars, the simplicity of the people and how safe the city is we would walk around the city late at night without being scared Thank you MR Fahimi for a great job. I know it is not easy at all arranging for Cuba, I can say with confidence, that you are an expert in Cuba trips. For sure I will go back to visit again and for sure it will be with you and your lovely staff

We were celebrating our April birthdays! We had a blast! Our driver was very attentive and…read moreresponded to our needs. He was very polite and had a great personality.

We got to travel with top travel limousines this past weekend and had an absolute great time! Our…read moredriver was very accommodating and patient with trying to wrangle in 14 girls all at the same time at wineries. Would highly recommend!!