Daniel, the office manager, is absolutely one of the most rude individuals I have ever met. He…read morecalled me stating that one of the flight instructors I wanted to train with was not available and condescendingly said that I had to go with another choice or I could go to another school. The guy then went about threatening me, saying that what I was asking me for (flying with the original instructor) isn't according to FAA regulations. It doesn't even make any sense. This guy is out of his mind in terms of rudeness and not caring about the customer experience. He obviously thinks that he has too much business and he's the king of the place so he will just shut people down without trying to help the customer. Absolute disaster of a place. They lost my business for sure. Buyer beware! Update: I spoke with the owner of this school and thought that he would be more understanding of the situation and try to fix the situation because I already paid them $400 for the discovery flight and was genuinely eager to take their classes. I was dead wrong. The owner of the school was just as rude and even said that me posting a negative review was in bad taste, basically trying to silence me from speaking the truth. Unbelievable. He didn't even try to understand the situation more and instead just jumped to conclusions stating that whatever Daniel did was because of FAA regulations, which is obviously bs. Then he suggested I take classes with his school to get over it. LOL. I can't make this up.

Great flight school, I got my PPL here and the team is great. Planes are new and CFI's are…read moreknowledgeable

Im a student Pilot still, and want to get a few more hours in my plane at BFI....but I am so…read moreexcited to schedule a flight here! Is there a website for this location, or just the headquarters in long Beach, CA?

I looked at my coworker and said "I'll do this if you do it, too" She paused and said "Okay!"…read more This was a thrill of a lifetime. I have a fear of heights but the thought of playing dogfight tag was too overpowering. The staff provided a little 'ground schooling' after which we were suited up and given a tour of the cockpit. Then, after departing BFI and heading towards the Olympic Mountains and away from BFI and SEA airspace, we gained altitude and then it was game on! Intermeditate Gs were in the 3-4g range. Loops, twists, and rolls were allowed. No spins were performed. What a rush!! and after several sorties, we returned for an overhead on final before rubbery legs tried to regain their use and back to reality. totally awesome.

I've been flying since I was 3 years old and I'm 52 now, so that should tell you how many flights…read moreI've taken in my life. Somehow, though, this was my first time ever on a seaplane. To say I was anxious is an understatement. Every bad thought was going through my head. Every movie about a plane crash, every news article about a small plane or seaplane accident, every worst case scenario you can imagine. I was honestly questioning my life choices and wondering why I had agreed to do this. The first reason was my daughter. She flew with Harbour Air from Vancouver to Seattle, and she has the same flying anxiety that I do. She absolutely loved it and kept telling me, "Mom, you have to try it!" The second reason was that my friend and I only had 24 hours in Victoria. I didn't want to spend half the day driving to the ferry terminal, waiting, taking the ferry, and doing the whole process all over again on the way back. We wanted to maximize our time, so we decided to be brave and go for it. Honestly, right up until boarding, I was thinking about turning around and calling it a day. I had my noise-canceling AirPods ready, my anxiety was at a solid 100%, and I was trying not to panic. Luckily, I met a lovely lady who ended up becoming a friend, and she gave me a few tips to help when my anxiety started kicking in. The flight from Seattle to Victoria was honestly wonderful. The weather was beautiful, the views were amazing, and the pilot was a young gentleman who was an absolute sweetheart. Smooth takeoff, smooth flight, smooth landing. I couldn't have asked for a better first seaplane experience. The flight back was a little different. We had an older pilot, there was some fog leaving Victoria, and it was a bit rougher than the first flight. But that's weather, not the airline. We landed safely, and that's what matters. I also have to give a shout-out to the staff in both Seattle and Victoria. Every single person we dealt with was super nice, super chill, professional, patient, and helpful. Nobody made me feel silly for being nervous, and their calm attitude definitely helped. Would I do it again? Absolutely. Would I be nervous again? Probably. Would I still do it? 100%. The views alone are worth it. The time savings are worth it. And for someone who spent half the trip thinking about all the things that could go wrong, I ended up really enjoying it. So if you're anxious about flying on a seaplane like I was, take it from someone whose imagination is way too active you'll probably be just fine. And yes, I would do it again.

**dont go!*** unless you want to wait and get cancelled out last minute just don't!!!!…read more Less than Mediocre experience overall. I was very patient waiting around for the delayed departure due to the heavy fog, etc. very underwhelming and I was looking forward to my trip. **At least they refunded back the money***** A staff ignored me while I was standing right in front of him, felt like he was discriminating against me (the only female, Latina) because he would approach every other guest to give them updates but for me, I had to go up to the counter to ask for updates. He would make an announcement but frequently would directly offer ferry trips to others. Please acknowledge people in front of you and be equally fair to all paying customers. The First Gentleman who assisted me was the nicest towards me. I appreciate that. Book the ferry ride instead. I couldn't do it since I was limited on my stay so I lucked out. I get that my time was wasted overall. Do better with customer service and be transparent to everyone; not just who you want to approach.

I sent an inquiry form about their services through their website and never received a reply.read more

Nice facility, perfect location, great instructors! Needed an IFR refresher after a few years of…read moreinactivity. Met with Jelica on a Sunday and spent 5 hours at their facility including 3 hours on the C172 sim. Jelica will put you at ease. Very positive experience. I'm a big fan of FAA approved flight training devices and highly recommend Modern Pilot's sims. They design and build their own. If you're coming from out of town, the Ballard area is pretty trendy and a nice place to stay for the weekend, too.

Po is a great instructor. We had a blast flying with him and will definitely be back again!read more

It was almost Mother's Day, and my 80+ year old mother needed something out of the ordinary. After…read moreall, she had to parent my three brothers and I. Not that we were tough to parent, well, yeah... we were. It's a wonder she isn't an alcoholic or in a mental institution. She was overdue for a special "Thanks". A surprise flight in a small plane seemed like a good idea. Two of the brothers were shocked at the idea, and my wife was as well. "Tea room" was my wife's idea. Wife seems to have forgotten about the times our mom played tackle football with us boys as we were growing up. I set the appointment, and my poor mom was clueless as we arrived. Pilot Kenn was terrific, and is a flight instructor there as well. He carefully helped her get in the plane, and get all situated. Take-off was smooth, as was the rest of the flight. Kenn flew where she wanted to go, even though she didn't really know where she wanted to go, and kept changing her mind. If you were on the ground and thought that you saw a drunk flying a plane, that was a very sober pilot flying us in ever changing directions. Mom has spent decades in the area, but had never seen the view that the seagulls get. It is truly an amazing experience. Kenn even allowed her to fly the plane briefly. If this isn't on your bucket list, shame on you. Your mom/dad deserve this rare treat. Just think of all the times they wiped your backside, took you to the hospital, and watched you strike out for the hundredth time. Yeah, you owe this to them. We went to the Airport restaurant after the flight, and enjoyed (very) fresh oysters. Mom was thrilled by the flight, and can't quit telling all her friends about it. Got back into the good graces of my mom! Now, let's see if I can stay there for a few months.

I did my flight training here. Loved the experience. The three instructors I had were all amazing…read moreto work with. Very interested in my training and ensuring safe operation of the aircraft. Mike and Steph are some of the most kind and generous people I have ever met.

Incredibly sick of this company constantly flying low and slow over peoples homes in the…read moreOlympia/Lacey area. They have no respect for the community and actively choose to ignore the complaints. I will be contacting the FAA since the owner enjoys fighting with people and being rude.

We got a Groupon for this and this was a beautiful tour, such a trill to go up there with such a…read morenice tour guide. The front desk lady was very nice too. My fiancé was a bit nervous at first but after a few minutes in flight she calmed down and liked it. Definitely a recommend. It was a bit pricey but you get a lot, 35 minutes flight, $100 for dinner )we get a $100 bill after the tour and a hotel stay for the night for a bit over $600 ... I hope to go back at least yearly... well worth it.

Top notch FBO and full service flight school…read more I moved to Olympia and in doing so passed the airport on the way to my new home where I saw two (the only two near me) flight schools and FBOs. I visited both. Glacier Aviation was very nice, clean, inviting, and was well staffed with very knowledgeable and professional staff. The other place.... Well haha I walked in to an empty front desk/office area, well I thought it was. The only staff member a lady was asleep on the couch. She knew nothing really and pointed me to some brochures. I obviously went back to Glacier Aviation. I continue to go there and love it. Great instructors, great aircraft, awesome environment. I definitely recommend Glacier Aviation for any of your Aviation needs!