John did a great job and was very friendly…read more He replaced my shower cartridge which was leaking after only 3 years. Price wise, he was in line with other competition.

Before scheduling an appointment with John, I explained and sent a video of dripping faucet. John…read morecame and estimated $400 for a bathtub faucet cartridge change. I declined it, because it's too expensive then he demanded $150 trip charge. We settled on $100. He asked to zelle him right away. And 10 min later texted again for payment. So paid him $100 for 5 minutes visit Response to the comment: John, yes you said $400 for cartridge change while looking at the bathtub faucet. I asked if you could do some work (fix the backflow preventer or sprinkler valve), so the trip charge could go towards some work, but you refused it and DEMANDED $150. Also, I sent a detailed messages with photos about the issues before your trip.

I was very impressed with the service. A toilet was…read morerepaired. It had a leak that caused a lot of damage in my master bedroom, bath and closet. Ryan checked out all possible sources of the leak. Spot on diagnosis, explained repair and cost, (very reasonable) and got it done. Thank you very much. I will be using this company for any future plumbing needs.

Ryan's Plumbing replaced my old water heater quickly and at a fair price. The work was excellent,…read moreand they explained everything clearly. They're definitely my go-to plumbers now, highly recommend!

Josh just completed a repair at my home after an outside water pipe burst earlier this morning…read more Anchor Plumbing responded quickly, which I really appreciated during a stressful situation. Josh called ahead to let me know he was on his way and gave me an accurate arrival time. He was friendly, professional, and took the time to clearly explain everything before starting the work so I understood what needed to be done. I also appreciated that the pricing was straightforward with no unexpected surprises. To be honest, I thought I knew how to shut my water off, but when the water kept flowing even after I turned the valves, I realized I had no idea what I was doing. And it's a Saturday, add that to the equation. Josh handled the situation calmly and took care of the problem quickly. He and Anchor Plumbing really took the stress out of my emergency. I would definitely recommend them

I called Power Plumbing this morning to come troubleshoot my tankless hot water heater. It did not…read morecome on after a lightening strike near my house. Kody, their technician was at my food within an hour. He quickly solved the problem. He was courteous, professional and informative about my problem. I've relying on Power Plumbing for years and have always been pleased with their service.

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

Bad business practice. I previously used this company when they were called Elite Comfort and gave…read morethem a great review. However, that's not the case with this new company, Air Tech. While the technician was professional, the estimate they gave was outrageous. The technician said I needed a new evaporator coil. If you look online, you'd be hard-pressed to find one for more than $1,000. He mentioned it would take two technicians and six hours to complete the job. Even if we assume the technicians charge $100 per hour (which is a stretch), that brings the labor cost to $1,200, and the total so far to $2,200. Let's add a 50% markup for the company, which brings the total to $3,300. That's still high, but they quoted me $4,980! Obviously, I shopped around and found a much more reasonable estimate--nearly 50% less from a reputable company. The bad business practice here is charging nearly $100 for the diagnostic, knowing the estimate was outrageous. You could literally build a business around giving inflated estimates with the sole intention of collecting diagnostic fees.

To start off with, I have no idea why this profile says im in CA. I'm in humble tx…read more I've used them for 10 years. They've installed 2 systems of mine, and loved them until a week ago. A human sized hole in my attic, the crew cut down to 1 guy, "finished" at midnight, but the system is still unbalanced and the job is still not finished. I DO NOT BLAME THE INSTALLERS. It was a really young crew which i loved to see because we desperately need people in trades. They all were well versed in everything they were doing, knowledgeable, and had a hell of a lot of hustle. Accidents happen, and I get it. I blame the company, its safety protocols, and the complete lack of response to my continued requests of a quality check (which i'm now getting after a week and the system is unbalanced b/c no dampers were installed)and a phone call from someone in mgmt to discuss my concerns...But also, I think Alpine Investments (private equity) is now the owner of Apex Solutions, which i believe jointly owns Air Tech with an individual in houston. So the inability to email anyone (info@elitecomfortservices.com as stated as their email to reach them at DOES NOT EXIST), reach a manager, speak to someone other than a service tech/scheduler...all by design. After this all happened, i recieved an invoice the following morning. YOUR OWNERS FROM OUTSIDE DON'T CARE ABOUT YOUR CUSTOMERS.

I needed a plumber to fix a leaky shower faucet and toliet. I wanted to use a family owned…read morebusiness. I choose Eli's Plumbing in Humble/Atascocita 281-812-7000. The owners son was dispatched to my job. This young man immediately identified my issues and began work on them. I was very impressed with the service, commitment to make sure the job was done correctly and they were speedy. They even came back to my house 20 min. later to make sure the hot water was coming out the faucet they repaired. Who ever heard of that level of customer service in 2024? Plus, I got a one year warranty on parts and Labor.......They are my new go to PLUMBERS. If you want quick turnaround, fair honest pricing make Eli Plumbing your new go to PLUMBER like me. Highly recommend this company.

My sewer line broke and Eli's plumbing came out the same night after hours to evaluate the problem…read more He and his crew came back the next morning and worked around the clock to fix until the next night to fix my issue. He was very fair and reasonable as far pricing and kept me informed along the way. This is my second time using this company and they are my new go to plumbers!! Thank you for help and coming through in a pitch so my thanksgiving plans didn't get ruined

We recently had a plumbing emergency at our home in Kingwood when water began leaking out of our…read moredownstairs toilet and creating a large puddle on the floor. This is an issue we've dealt with on and off over the years due to a recurring clog in the line, so we've had plumbers come out before to clear it. Because this was urgent, my husband called the Kingwood office of Roto-Rooter since they were the closest location to us. The technicians came out and attempted to clear the clog but said they couldn't get it. They then told us they ran a camera through the line and claimed our pipe was broken. We were then given an estimate of around $13,000 to repair the pipe. On top of that, we were charged over $400 essentially just for the visit and the diagnosis. At the time, we trusted what they told us. But later my husband started thinking about the appointment and realized something important: we were never shown the camera footage of this supposed broken pipe. He called the office afterward to ask about the footage and was told that they usually don't show customers the camera during the inspection and that the footage is typically sent later. But that raises an obvious concern: How would we even know if the footage sent later is actually from our home if we were never shown it during the inspection? Because of this, my husband decided to get a second opinion from another plumbing company. When the second company came out, they immediately ran their camera and invited us outside to watch the live camera feed with them while they inspected the line. What they showed us was very clear. Our pipe was NOT broken. Instead, the line simply has a belly/bend in the pipe, which we had been told about years ago and which can contribute to clogs. They were also able to successfully clear the clog during that same visit. So in our situation: * We were told we needed a $13,000 repair for a broken pipe * We were charged over $400 for that diagnosis * We were never shown the camera footage during the inspection * Another company showed us the live camera feed and confirmed the pipe was not broken * The actual problem -- the clog -- was cleared without a $13,000 repair As homeowners, we rely on professionals to provide honest and transparent information, especially during stressful emergencies. Being told we needed a major $13,000 repair that turned out not to be true is extremely concerning. What concerned us the most The biggest issue for us was the lack of transparency. If a company is diagnosing a broken pipe using a camera inspection, customers should be able to see the footage at the time of the inspection. Advice for other homeowners Before agreeing to any major sewer repair, make sure to ask: * Can I see the live camera footage of the problem? * Can you point out exactly where the pipe is broken? * Can I receive the footage before agreeing to the repair? If we had not gotten a second opinion, we could have easily moved forward with a $13,000 repair that wasn't actually needed. We would appreciate someone from management at Roto-Rooter reviewing this situation and contacting us regarding the $400+ we paid for a diagnosis that turned out to be incorrect.

My water heater suddenly stopped running and unfortunately I couldn't figure out how to restart it…read moreso I called Rotor-Rooter. They were able to respond fairly quick and took a total of about 10 minutes to turn on my water heater. The problem was THEY CHARGED ME $298.00 to do so! I found out that the water heater has a breaker that needed to be reset. My ignorance of this ended up being very costly; however, the fact that Rotor-Rooter took advantage of this is completely unethical and it shows that they are more than willing to put their profit making before their customer service. The technician that helped us was very nice but his company's policy is outrageous. I would understand paying a fair service call price, but $298.00 for a job that took only 10 minutes!!! Don't used these crooks!!!

J&G booked my plumbing appointment same day on the weekend with a competitive price and sent a well…read moreexperienced knowledgeable plumber to fix my drainage issue. Recommend and I will keep them in mind for any future plumbing needs!

These guys were great! They were responsive, courteous, and thorough!…read more A month or so ago, we moved down to The Woodlands from California to be close to a sick family member. A couple nights ago (Friday before 4th of July weekend, of course), the kitchen sink started to back up. It wasn't just a bit slow, it was pretty much unusable. I'm pretty sure I heard it laugh at me when I poured Drano down it. It did nothing. They responded quickly and were able to come out on Sunday. Boy, I'm glad they did! They pulled out so much gunk out of the pipes! I forget the name of the plumber that came out, but I appreciate his dedication towards ensuring we didn't need to have them come out again. He snaked the pipes almost all the way to the outside of the house, clearing out what was assuredly years of gross build up! We'll totally use them again if we have any other plumbing problems. I'd highly recommend them!