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    Experience Real Estate

    4.3 (4 reviews)

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    Lila Delman  - Compass - Washed dirty towels and mop head

    Lila Delman - Compass

    (23 reviews)

    We walked into our rental and their were dirty towels in the bathroom. I had to clean before…read moreunpacking. The air conditioner cover panel was on the floor so we didn't dare use it.The toilet seal was not sealed. The toilet moved every time we used it. They didn't show pics of bathroom but it is smaller than a closet. To take a shower you couldn't move, you had to take the shower head up and down to rinse. I didn't call Until mid week when I finally had a melt down. My guest came and she had dirt on her sheets and being the first good grilling day and I took off the grill cover and no propane.Now I called ahead to see if grill was propane. When I made the call to complain they said I should have called in beginning of week but I told things were just going down hill.They asked if I wanted them to come over so they can show me there was propane making me feel stupid so I had to take a picture of the NO PROPANE UNDER THE GRILL!! MY BIGGEST COMPLAINT WAS THEY CHARGED A PET DEPOSIT FOR BOTH DOGS AT 300 DOLLARS AND A 50 DOLLAR CLEANING FEE PER DOG. I Told them I wanted those deposits back and cleaning deposits back seeing I did the ckeaning.I asked them what was my 500 dollar deposit for? They advertise 162 dollars a night and gouge you with all the extra deposits and they did nothing to compensate us.We got our 500 dollar deposit but nothing else.I had to wash the sheets in spare room because of sand. This is my first rental and probably my last because I have stage 4 breast cancer.They could have given me our pet deposits like asked. Kristen was so unprofessional and not willing to listen .She said it was my fault because I didn't call first day. I tried to tell her it was a snow ball effect. I WOULD NEVER RENT OR BUY ANTHING FROM THIS REAL ESTATE AGENCY EVER. I WOULD NOT EVEN GIVE 1 STAR IF I COULD!!

    This is a review of STEPHANIE BASILE at the agency, I have no real experience with the agency…read moreitself. ABOVE AND BEYOND. Stephanie handled a long distance (we live out of state) sale for us. We were able to meet in person at the beginning and I was so impressed with her professionalism, her understanding of the market (and the particular property Medway Place) and her enthusiasm. She gave us great advice about what should and should not be done to prepare the unit for sale, even going so far as to suggest well-priced fixtures we could use for some of the updating. At the same time, she wasn't pushing us to do unnecessary work, so she was sensitive to the economics. Before the opening season of Covid, she immediately got going to market the unit, holding open houses and getting sale materials out to the appropriate market. This sale required jumping through an unusual amount of administrative hoops, both before and to complete the sale, all of which she handled efficiently and effectively, as she kept us well-informed about her progress. Our sale price was just where we wanted it (a good one!!). The closing went smoothly, her office staff took care of the paperwork and she kept us advised all along the way, coordinating with multiple sets of lawyers, probate, etc.. She doesn't set up unrealistic expectations and knows her market)- we could not have been happier. The cherry on top is that Stephanie is also a really friendly, helpful, genuine and a delightful person!

    Steven Miller Group - Historic Norwood Avenue in Edgewood (Cranston RI)

    Steven Miller Group

    (4 reviews)

    Steve and his team at Steven Miller Group (SMG) do an outstanding job for their clients. They first…read moresit down to thoroughly understand your specific buying or selling situation and potential challenges are identified/discussed upfront. With an excellent understanding of market dynamics and strategic positioning of my home, SMG developed a unique strategy to drive a very positive outcome when we went to market. The team went above and beyond for me to ensure a streamlined and successful process and exceeded my goals as a seller yet again! I am a repeat client having worked with Steve on two sales: the first was sale of a lower Manhattan condo just before COVID which sold at the highest dollar per square foot in the building for some time. This year in 2024, we recently closed on the sale of my residence in the Edgewood area of Cranston, RI - which again ended up being the highest price sold in Edgewood - ever- for single-family home that wasn't a waterfront or direct water-view property. Steve really did an unparalleled job of marketing the home through drone video and professional photos showcasing my home's unique features and took a multi-faceted approach to reach the target buying audience both local and afar. The home went under contract within one week of listing as a result. Steve and his team communicated with all parties throughout the process and quickly dealt with any issues that arose. They stayed on top of all aspects of the sales/closing process to ensure it was fully managed from start to finish. I couldn't be happier with the overall service and constant communication provided. The Steven Miller Group has my highest recommendation!

    Steve and his team were absolutely amazing throughout the entire process of selling my home!! We…read morewe're relocating for business and he made the sale seamless and always communicated with us very step of the way. Steve is extremely responsive, communicative and will go the extra mile to make sure things get done!!! thanks for everything Steve!!!!

    Experience Real Estate - realestateagents - Updated July 2026

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