A+ service from start to finish. Punctual, clean, and great attitude. 1000% recommendread more

Used this service for my wedding and it was extremely seamless to book and the day went without a…read morehitch! Great company to work with. Thank you so much!

This is an updated review from about 2 weeks ago. We decided…read moreto hire this service for a very early airport run. Carol went ahead and made the reservation for us. We were to be picked up at 4:15 am, make another stop and then head out to LAX. Our driver was Mo...He was awesome. He was there before our pick-up time. He was a safe driver...uh, maybe a tad fast. Luckily, there was no traffic and we made it with time to spare. On the way back we did ask him to make 2 additional; stops and he was happy to do so. I would ask for him again and I would use this Limo service again.

Awesome service, our driver was Lamont and he showed up 15 minutes early, got us situated and on…read moretime to our destination. Could not recommend it enough. I will definitely be booking them again!

I found Dylan's Black Car on Yelp while planning a trip to LA with my wife and needed dependable…read moretransportation to and from LAX. Even though I'm based in New Jersey, booking with Dylan was smooth and stress-free. He confirmed all the details ahead of time, showed up right on schedule, made both trips incredibly comfortable and professional. The car was spotless, the ride was smooth, and Dylan was courteous and easy to talk to. What stood out most was his reliability, he followed up before each ride and was always exactly where he said he'd be. I'll definitely be booking with him again on future trips to LA. Thanks Dylan! Highly recommend!

After a really long flight and passing through customs, we just want to relax. I booked Dylan for…read moreour LAX pickup and for the first time, we enjoyed our trip home in complete comfort. The next family vacation, we'll want to start and end our trip with Dylan's Black Car. Thanks again!

We tried to contact them to no avail. We weren't able to book online, and we even went to go…read moredirectly to their office. When we got there, the office at the address was a UPS or some other shipping store. We ditched them and since our flight was at 5:00 a.m., we couldn't take chances with such a fly-by-night (no pun intended) outfit. The company that we finally booked with were as wonderful as SUV2LAX was horrible.

Fantastic experience traveling to from LAX with my family which includes a 2 year old and a 5 year…read moreold. On time both for pickup from my house and from LAX. New SUV. The driver we got was there for both legs of my trip and was incredibly nice and helpful. Definitely recommend.

I found this company on Yelp Ir was super easy to book and…read moreget reservation confirmation. Driver was on time and got us to LAX without delay. I would use they again.

They were on time and ir was easy to communicate nuisances of our pickup from LAX. It is costly…read morefrom Costa Mesa to LAX but it's a long way and better than leaving a car long term at LAX.

Wow is all I can say! I contacted Black Car Connection here on Yelp after reading all the great…read morereviews. they had excellent rates and stellar customer service! I had another car company reserved recommended by my company...but after reading their reviews I canceled and booked BCC. Best decision! They were extremely communicative....had great rates .. were on time and our driver, Steven, was fantastic! Will definitely book with them again! Thanks for the great service!!!

Always great service. Drivers stay in touch for curbside pickup and assist with luggage. You never…read moreneed to worry about them showing up and being on time.

Amazing Company! We hired there Mercedes Sprinter to take 9 of our friends to Magic Castle. Very…read moreprofessional from the time they picked us up to dinner then back home. Highly recommend... thanks PROLUX for making the night a special one.

Use any other car service but this one. They have no concept of time. They don't understand the…read morelong lines at customs, or that things might run longer than anticipated. They left my family stranded at the airport because they were stuck in a customs line. It's absolutely shameful. Use any other company but this one

We only use To & Fro for our LAX drop-off and pick-up service. They are absolutely wonderful,…read moresimply the best of the best. Before Uber and ride-share, there were great limo companies to take for the day into DTLA and LAX, they seem to be few and far between. To & Fro certainly provides the same level of service and dependability as you would expect, and pay for, in a private car service. I could not more highly recommend them, we only use them for our car service.

Used this service to got from Simi Valley to LAX. On time, great service, fair price. I would…read morerecommend this company.

Wonderful service! On time(usually early!)…read moreClean car. Kind driver. I feel safe when riding. Fair prices. Look forward to my next ride. Grateful

We had two completely separate reservations with this company for airport transportation --…read moredifferent names, phone numbers, addresses, and confirmation numbers -- but the same pickup time and flight. Both reservations were confirmed on Friday for a Saturday morning pickup. On the way TO LAX: My sister and brother-in-law were never picked up. At the scheduled 4:00am pickup time, they called the company and it went straight to voicemail. At no point did the company proactively reach out to us to explain what was happening. After repeatedly calling and getting no answers, they were forced to Uber to the airport. Only after multiple calls did the company finally say there were "car issues." By then, they would have missed their flight if they hadn't arranged their own backup. On the way BACK from LAX: My sister and brother-in-law were picked up -- but my parents and I were not. Again, no one from the company contacted us. When my mom called, she was told "let me call the driver and see where he's at." No one ever called her back. Instead, the company called my sister's driver to say there was no driver for us. When my mom called again, the explanation changed and they blamed both failed rides on a "computer glitch," despite previously blaming car issues. Throughout all of this, every update came only because we kept calling them. There was zero proactive communication, accountability, or apology. If there were known issues, we should have been notified so we could make alternate plans -- especially for airport transportation. The one bright spot is Steve, the driver who did take me to the airport and later drove my sister and brother-in-law home. He was communicative, professional, and great. Unfortunately, due to the ownership/management, lack of communication, and how these situations were handled (including by the owner, Noah), we will never use this company again and strongly recommend others do not either. After looks at other reviews, it also seems that "car issues" or traffic are common excuses used here.

Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

We booked this service because of all the five-star reviews, but our experience was the exact…read moreopposite. For our roundtrip airport transport, we confirmed twice over the phone that we needed a rear-facing car seat and a vehicle that could fit five passengers with luggage. The driver showed up without the correct car seat, and the car was too small for our bags. When we brought this up, we were told the driver "forgot." This created a stressful and unsafe ride for our baby. On our return ride, the same driver was over 20 minutes late, joked on the phone that "no one's coming," and when we asked for an ETA, gave no clear answer. When my elderly father expressed frustration, the driver threatened to leave us at the airport. This was deeply unsettling--especially since the driver knew our home address. After the trip, I spoke with Rich (the manager), who acknowledged both incidents were unacceptable and promised a refund and a free ride to make it right. Neither happened. It's not about the money--it's the principle. The broken promises and continued lack of follow-through make me feel we were lied to just to de-escalate the situation. I don't take writing negative reviews lightly, but this experience was unacceptable. This company may have good ratings, but if something goes wrong, you're on your own. I would not trust them again--especially if you're traveling with children.