Went in for routine checkup with the oil change. Fast and straightforward. This is why I am writing…read morethis review. The staff let me know that my radiator had a crack. Video taped it for me to show me. Recommended that I fix the problem within a few weeks. Just had that work done at a great price for being loyal. I don't always get a price lower than competitors. I don't always have the most convenient situations. But, I have ALWAYS, and I mean ALWAYS have been treated extremely respectful, important, and appreciated, with the best work. Ray, Christian, and all the mechanics, a BIG Thank You and Blessings. Great Business!!!!!!!!

Visited the other day since my car needed an oil change. The service was straightforward and didn't…read moretake very long. Nothing unexpected came up, so I'd probably come back here next time.

I've been using Rodney Hernson Automotive for 10 plus years and when Rodney sold his business due…read moreto health concerns to Integrity 1st Car Pros I continued my service with Integrity. They are a wonderful group of honest people that do quality work on my Mercedes for much less than the dealer. My husband also has his 4-Runner serviced at Integrity 1st now as well. Many of Rodney's service people continued with Integrity 1st as well and Jake is still the lead mechanic. I'm so relieved that Rodney handed his business over to a caring, honest and exceptional group.

Amazing quality of work and service! Highly recommend this shop for the value and dedication they…read moreprovide!

Recently had my water pump go out on my Q5. Unfortunately my warranty expired so this one cost me…read moreout of pocket. I called and spoke with Bob who happens to be the owner, he had me run the car by and looked at it and saw immediately what my issue was. Bob booked me an appointment to come by and drop my car off so he and his team could do the repairs. I dropped car off the night before and it was ready by next day as promised. What I liked about Bob was that he is very transparent with his pricing and even showed me the old water pump that he pulled out of my car! It was neat to see the proof of the work (not that I doubted him for a moment) but the transparency is very much appreciated. The cost was more than fair for my water pump and actually ended up only being 500 more than a girlfriend of mines Camry. Thank you Bob for taking care of me and getting me back on the road! I definitely would recommend LOTR for any Audi and VW repair! I will definitely return in the future if something else goes wrong. My car is driving like it's brand new again! Brad

Bob Mullen is a national treasure. Where else can you take your daughter's car to get honest and…read morestraightforward advice? I dropped the car off with a request to let me know what all it needed. I braced for new brakes, fluids, and some additional work. I would not have been surprised to have that. I expected brakes at the minimum. Instead I got we topped off fluids and changed the oil. So, why would I say he is a national treasure? Because he went out to car with my daughter and me and spent a lot of time with a thorough walk through about the reason not to let gas get low in car, how to check oil, check tire pressure, and change the windshield wipers. I had shown all of this in the past but this time she said to me, I shouldn't let my gas get low, should I? And that saves us over $2,000. So, Bob, thank you so much for being so kind.

Paul and team and Rallye are always helpful, forward thinking and exceptional in their automobile…read moreservice, customer service and automotive knowledge. Need an oil change? Consider Rallye, a local company and people who actually do check the fluids when they say they are. Can't tell you how many times I've left a franchised oil change spot and next rain, my washer fluid is empty and I think did they actually change the oils and check fluids? Empty reservoir makes one wonder! At Rallye, they do everything automotive related and they do it well, always keeping your pocketbook in mind. The Rallye teams takes care of all our autos from Subaru, Mitsubishi to Volvo. Thanks Rallye Team!

As always--excellent service and friendly, above-and-beyond customer support. I wouldn't go…read moreanywhere else! I've been looking for a car, and this was the second one I brought in for them to inspect. I thought the first one would be THE ONE, but they found problems I didn't want to deal with. When I brought the second one in, I was charged only half the fee I paid for the first analysis. I was NOT expecting that! And they gave me an enthusiastic thumbs-up on the second one. So I bought it!

They never overcharge! Exceptional value and upfront pricing. The guys who work here are…read moreconsistently friendly, polite, welcoming, and straight to the point. My husband had me start coming here a few years ago for state inspections & oil changes because we feel they are trustworthy and have integrity. Now i live a bit further away, but still go out of my way to take my business here! Even without an appt, they always seem to fit you in right away and prioritize your needs.

I came today with concern of what seemed of a broken wheel baring. I expressed that to the desk…read moreguy, he insured he would check it out give him an hour so I agree. About 25 mins passed, and I get an alert on my phone that my vehicle was traveling yet I'm sitting in the lobby. I walk out to see if maybe they moved it to the garage to work on it...that wasn't the case so I located the front desk rep and asked is there a reason someone is driving around in my car, he stated that they were doing a diagnostic. (I've been coming to this location for sometime now and got a diagnostic 3 times with them on my other cars, never once did they drive my vehicle around for 15 mins). I told the rep exactly that and his response with an aggressive tone in a manner was "you can just take your keys back" so I agreed waited another 5 mins for them to return in my car which totaled to a 20 min joyride and I left.

I brought my vehicle to Firestone (17415 location) on 4/8/26 to address a known coolant leak. I…read moreauthorized replacement of the thermostat and hose, which was completed. However, my experience quickly went downhill. Despite just having a coolant flush and cabin air filter replaced 3 days prior at Take 5, Firestone recommended: another coolant fluid exchange another cabin air filter replacement a fuel system cleaning When I informed them these services had just been completed, I was told the recent coolant service could "invalidate the thermostat warranty." That statement alone raised serious concerns. Additionally, I was told they recommend cabin air filters without even checking them, which undermines trust in their inspection process. The following day (4/9/26), my vehicle began jerking during acceleration, which had not occurred prior to their repair. Concerned, I took it to a nearby independent mechanic for diagnosis (standard $175 diagnostic fee). They identified the issue immediately: the cold air intake line had not been properly connected during Firestone's service. This was not a new issue--it was a direct result of incomplete or careless work. I returned to Firestone with documentation. Instead of taking accountability, I was told the other shop was committing "extortion" for charging a diagnostic fee (which is clearly within normal industry standards). Firestone refused to reimburse me for the cost incurred to diagnose and correct their mistake. At minimum, I expected: acknowledgment of the error reimbursement for the diagnostic caused by their oversight a commitment to quality control Instead, I received deflection and dismissal. Due to this experience, my husband and I will no longer bring our vehicles to Firestone. I cannot recommend this location to others seeking honest diagnostics or reliable workmanship, which is quite sad because the only reason I took my vehicle here is because my husband liked them so much. Please see my google review for photos confirming their recommendations and proof of service.

Refused to do a balance of my wheels because I had spacers on. This is after they said they would…read morecharge around $60, and it would be over 5 hours before they would get to me.

Accommodating, efficient, fairly priced, and customer service oriented. When I learned about…read moreadditional work that was needed, pricing and level of urgency was provided so I could plan & budget the repairs. I will definitely return for said repairs.

Thank you Alex for the fine service provided. For my BMW. My brakes are perfect! As well as the…read moretune up I can't wait to bring my vintage vehicles that are in need of service. Thanks so much for your help. Alex provides quality service and I highly recommend him

I have been here twice for different services and they were very friendly, quick and did a great jobread more

put on no brakes that I did not need. I have a continual squeaky brakes. they items for…read morereplacementthat I already did 1000 miles previously at the car dealershiz I do not recommend brakes plus and this especially this location, you'll get ripped off

Today was my first time attending for an oil change and it was great! The receptionist (keep…read moreforgetting her name) is extremely professional and kind! I dropped it off and it was done in a timely manner! My truck drives smoother now. I appreciate the extra services as well. Will be going back!

Jade and Seth's hospitality is always amazing, the world would be a better place with more people…read morelike them. Great service, thank you!

I needed a new alternator. I had already dealt with two sketchy mobile mechanics give me the…read morerunaround and try to manipulate me into spending twice as much money as quoted. Gee was a life saver. Honest through and through. Excellent work. Absolutely went above and beyond. All around good person. Cannot say enough good things.

Showed up when he said he would. Did the best to diagnose…read moremy car issues. Even tho he couldn't in point exactly what it was overall i would try him again for other mechanical issues. Great guy. Very reasonable pricing for at home services.