Needed him to replace a oil sensor on a Mazda Miata asked him if I need to get the part. Then day…read morebefore tells me he can't get the part and I should get it at dealership. I then drove to get the part for him. He then said he will be there in 20 minutes my guardhouse called and I didn't get it, he texted he couldn't get in, I called the guardhouse to let him in and he just left and blocked my phone number. He is a total waste of time.

Needed new breaks. He was very reliable and did exactly what he said he would! He didn't do…read moreanything extra that wasn't necessary to get the job done! He was reasonable and fair. He completed the brake repair and was on his way! Will use again!

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

This is the first time ever I leave a negative review since I believe everybody makes mistakes!!…read moreTwo years ago a go I had a car accident and found this business through yelp. Upon arrival I was greeted and we agreed that with $ 5000 my car will be fixed and didn't bargain regarding pricing at all. After two week the car was ready and before accepting the job I did check the car and I see the engine light of the car is on!!? The owner which has no clue and history of running a business as mechanic shop tells me that don't worry I know people who can pass your car through inspection!!!! I said noooo!! This is not the way it works. We make a deal I have paid you what you asked I this needs to be fixed. He said that my mechanic say the issue is not related to you radiator fan and etc .. that you brought your car for!! And the added extra charge for changing the O2 sensor , after two weeks I noticed there is an oil leak under my car in the parking lot garage, and took the car back, owner says it not related to your accident that oil filter leaks, which all were related because my radiator was punctured, well there it is another charge for oil filter washerin two week so have to bring the car back because the temperature gauge is above normal!! He too much rely on his mechanic since he purchased the business from previous owner with the mechanic and he wants to keep the mechanic for this reason against my workweek another charge for oil filter washer also my head lights which were replaced had too much blind spot and whatever they to fix I t failed and I did accept. After another two week that started to make a squeaky noise which I had to have the mechanic to listen when I was moving the car when was Turner off , and found out when were the front bumper and radiator the did not secure the battery harness when fixing the front of the car. Making the story short with all the problems with paining and more the going back to the shop after 12 times to the shop even on time which the owner told the mechanic to check my vehicle and he said he can't because he didn't like me since I was making the right comments!! I did gave it way even the owner Ray made a comment the he will buy me a complimentary gift so I forget all the issues that happened. The assistant manager (Ashton) is well aware of all pain and suffering that I have been through. I did thank them and refused to ask for any thing. The last word of the owner was that I knew that you were trouble from the beginning (I wish people who runs a business had a clue what they are getting in). So so today after two years I just wanted how respectful they are and I had a problem with my other car, called the owner and he said I don't have time this week (we are fully booked)and I since it's not and urgent matter it can want for next week and he never responded back.. I did test this business for two times and they failed. I do not recommend this business since they are looking for easy and lucrative jobs.

Helped with the price if repair. Jobs was done timely & properly. It's been a week & anything is…read moreperfect. I highly recommend Major Automotive to everyone! GREAT PLACE & JOB DONE!

Well, I found Major Automotive on FB one year ago and with the integrity I have witness from Jordan…read moreI can honestly say he's a true man of God that sticks to the guns with them extended warranties and I must say I'm Blessed to have found the reliability of a company that I can refer to my friends for honest that means a lot coming a woman. Thanks Jordan you've done it again. I will be referring others to Major Automotive and ask for Mr. Jordan

LD is not open on the weekends. It is a supreme inconvenience to someone like me who works in…read moreDallas yet I come here happily. Their high ratings are more than well deserved. I never feel like I'm being taken for a ride here, so to say. Trust is important when you're dealing with cars and the high bills that any typical repair generates. For the little things like oil and filter changes, they are quick. In and out, usually within an hour. For the big things they do a good job of going through issues and options with you. Easy 5 star for me!

I was introduced to this business through their postcard ad in the mail. I went in for a oil change…read morewithout a reservation and they were able to squeeze me in. Staff was super friendly and they even filled up my windshield washer fluid. Will definitely be back! Happy to have found them.

Overall a 5 star experience. Walked in just asking for help to check my car, I know nothing of…read moremechanical issues laying that out straight and wanting to leave knowing my car is all good and safe to drive. We looked under the hood, possibly lining out the issues, then took it back to get looked at. Mechanic showed me what all was diagnosis and to be fixed, pictures as well as an estimate shown on the iPad. Taking the time to thoroughly explain and show what all was going on with my vehicle was highly appreciated. They want to work on your schedule as well and get you in & out with your vehicle to leave safely and peaceful in mind. All my other experiences at auto shops have never been close to this experience - I WILL be back. Value was great price range and great customer service.

Had to have the car ready by Monday for my daughter to start new job. Brought in car on Friday as…read moreair would stop being cold at a light but was fine going down the road. Charged me $850 for a $400 dollar part at Oriellys 100 feet away their location. Then after the initial quote they called later and said you needed another part for the air con a valve $300 that might have been problem all along. Also got a battery because they should a picture of a low battery- who knows if it was mine. The battery they said was low was 11 months old. Going to have that tested to see. Bill was $2,100 for a $4,000 value car and never something like we have a 10% coupon or anything like that when I picked up car. When I asked them why part was twice the price of OEM part they could care less and provided no reason. I have 4 cars and they are close to me but never again. THEY RIP YOU OFF - DO NOT GO THERE

Top Notch Neighborhood Automotive Company! Kim StAndre and her team bent over backwards to help me…read morein time of need. When stranded they came out to help me and attend to my car. They were my hero for the day for sure. What an incredible company! In addition to this amazing experience, our family has older cars and we have always had an outstanding and professional experience with this team. They provide clear, accurate estimates and great work. It's refreshing to find an honest and reliable shop that truly puts the customer first. I highly recommend them and will definitely be a returning customer.

Izzy was great to work with. They did work on one of my classic cars. Fair prices, quick…read moreturnaround and flawless repair. Recommended

Best local car shop in Frisco, Nolan and rest of the staff is great and cares. Prices are…read morereasonable and will recommend to any other locals.

I took my 2005 Accord to 3rd Street Garage to have coils and plugs replaced with 'OEM' parts last…read moresummer (2024). Just recently (in 2025), the engine started idling rough and the check engine light started intermittently going off, so I took the car to Christian Brothers. Christian Brothers said that the coils in my car were original (from 2005) and that the plugs were fairly new but were not OEM so 3rd Street Garage never replaced the coils, they replaced the plugs with non-OEM plugs and charged me for coils that they never installed. 3rd Street Garage also broke several of the plastic coil connectors and several spark plug coil boots which I now have to replace. I know this to be true because the car has never had the coils or plugs changed, my uncle was the original owner and I have all the service records. No doubt the fact that this car is older made the plastic coil connectors and spark plug coil boots somewhat brittle but none of this damage was ever mentioned to me by 3rd Street Garage, so I've been driving around with a compromised vehicle for several months, oblivious to damage caused by 3rd Street Garage. 3rd Street Garage charged me over $800 to do a less than mediocre job that caused more damage than it fixed and now, less than a year later I'm stuck with an over $1000 bill to replace coils and plugs and to repair the damage caused by 3rd Street Garage. IMO, 3rd Street Garage is dishonest and does not care one bit about their customers. If you use them you should be prepared to pay more than you paid them initially to fix all of the issues and damage that they caused.

I bought a 2008 Acura MDX in January for cash. I knew it had some issues, so I took it to Simon for…read morea mechanical diagnostic. I ended up needing a full brake job and major oil leak repair. He explained the details as I knew it would be labor intensive. After completing these recommendations and spending $3k, the vehicle is performing exceptionally well. I appreciate these guys for keeping my vehicle safe and reliable. Money well spent!

Requested a quote for brake pad inspection/change off YELP,…read moregot a quick answer. Looked at the reviews and decided to take my truck here because it was the closest and had a high star rating. It's a family owned business and the owner and his sons are very nice and very transparent about what's going on with your vehicle maintenance and the cost. was going to take an Uber home, but the owner asked how far away I lived and since I was pretty close, his son gave me a ride home. Got my truck back a few hours later and very pleased overall. Going to use this company as my mechanic going forward on my truck and my wife's SUV.

I had a bad review once...as ownership had changed...which I hated because this was my go to place…read more Now under new leadership and ownership this is once again my go to place!!!! The only reason I don't want to rate it so high is I don't want to wait behind everyone else's cars!!! Welcome back Frisco Automotive!!!!

Our 14-year-old Ford had become genuinely scary to drive. It hesitated during acceleration and felt…read morelike a manual transmission where the gears weren't fully engaging. Anything over 45 mph made me nervous, and I was convinced I was one breakdown away from being stranded on the side of the road. I first took it to another shop, where they kept it for two days before telling me it was a transmission issue they couldn't repair. The estimate? Around $3,000. For an older vehicle that we plan to hand down to our soon-to-be teenage driver, that was a tough pill to swallow. Thankfully, I decided to try Frisco Automotive through the Old Town Frisco Yiftee program, and I'm so glad I did. From the moment I walked in, the customer service was outstanding. The gentleman at the front desk immediately understood my description of the problem and took the time to personally test drive the vehicle. We even ended up having a fun conversation about Ohio and the Cleveland Browns while discussing the symptoms. What impressed me most was that they didn't just accept the previous diagnosis. They investigated the issue themselves and discovered it wasn't the transmission at all. A support mount for the engine had come loose. They repaired it, then personally drove the vehicle again, including taking it up to highway speeds, to verify the hesitation was completely gone. The result? A repair bill under $1,000 instead of a $3,000 transmission replacement. On top of that, they offered transportation assistance, including rides home and back to the shop when the vehicle was ready. That level of service is rare these days. Honest diagnosis, knowledgeable technicians and outstanding customer service. Frisco Automotive has absolutely earned my future business, and I wouldn't hesitate to recommend them to anyone looking for a trustworthy repair shop.

Mike came out and diagnosed my issue within a couple minutes. Prompt and professional service.read more