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    Katie Aaron - Keller Williams Realty

    Katie Aaron - Keller Williams Realty

    (44 reviews)

    I don't even know where to begin. I called Katie in a complete panic. We had got a 60 day notice…read morebecause owners of our previous home were selling. That week i was searching high n low for homes in places i didn't even want to go and rent was outrageous. I said screw it and found a lender and got a pre approval AND found a realtor all that week this realtor didn't ask me a thing about my family or showed any concern for me or my levels of stress. I was in tears, not only frustration but lack of knowledge and fear of following through with BUYING our first home. My husband and I decided to look for a non referral from friends and look through here ourselves(YELP). I wanted someone who was a hustler like me and someone to take some of the load of stress off my shoulders This is how I found Katie. I immediately called her and what a ray of light I got. She calmed me and actually asked ME about my family, about my needs, about my hopes and dreams. At the end of our long conversation she said "hey are you available tomorrow morning" I was thinking for what??? And she said I have 4 or so houses I'd love for you to see. One of those homes were EVERYTHING I've been looking for and more. So again all within a week and a half we were in escrow. The whole process was scary but Katie is extremely passionate and knowledgeable about what she does. She relieve a great deal of stress and put up with our newbie / amateur questions and concerns lol I HIGHLY RECOMMEND KATIE AARON ‍

    I have bought and sold many houses over the years but never with such a high level of communication…read morethroughout the journey. Add to that the complexity of an estate sale, we were in really good hands with Katie. Highly recommended!

    Joel Valmonte - Align Homes - YOUR RANCHO CUCAMONGA/NORTH FONTANA SPECIALIST

    Joel Valmonte - Align Homes

    (84 reviews)

    I met Joel in 2020 during the pandemic. He is amazing, easy to talk to and trustworthy. I felt safe…read moreand comfortable in discussing my goals. He's amazing!

    Let me start off by saying, me and my wife hand picked Joel based off of his amazing Yelp reviews,…read moremaybe that was our mistake. We reached out to him with a few places that we wanted to see. He got back to us in a timely manner and told us there were no showings yet for some of the homes. We sent him some more that we wanted to see, and Sunday was our first time meeting him in person. We met him at a new construction build, and me and my wife were pretty excited. Yes, we were three minutes late, we can take responsibility for that. We got out the car and approached Joel, who was waiting by the front. Mind you this is our first time meeting, and he never formally introduced himself. He said our names to make sure it was us, but that was it. There was no "Hi, nice to meet you," or "Hi, how are you, I'm Joel." It seemed as if he didn't care who we were and that we were going to be his clients. We never had a formal sit down to discuss the process, what we were looking for, or asked if we had any questions. We never even got a business card from him, but he was sure quick to leave them at every place we saw. Once we started viewing the homes, me and my spouse were talking amongst ourselves about the things we liked and didn't like. We aren't picky but we would like a few things. He never asked what we wanted or did we like any of the properties. Once we found one that property that he suggested, he didn't even ask how we liked it. He just told us the next step is to put our names on the list and fill out the required paperwork. He definitely wasn't big on small talk at all. It seemed as if he just wanted to get rid of us, and he had other places to be. He didn't even TRY to get to know us personally. If you can't build rapport with your clients, why should the clients trust you enough to buy a home with you? First impressions are everything and this first impression sucked. While we were looking at one property that we really liked, the sales rep was in the office with another client after we came back. Joel told us we could go see the other model while we waited. We came back and he was having a long conversation with another realtor there. He saw us and continued on with his conversation. He never asked us how we liked that one or what we thought. Just kept talking away and never said a word to us. He talked to this guy more than he talked to us! At the end of this visit, Joel said the next step is to fill out the paperwork to get on the list with the builder and then he said goodbye. Excuse me but how did YOU know we really even liked the place? Don't think you're about to get a pay out for 5 minutes of work. If we are going to have to know you for the next 6 months while waiting for the home to be built, you better treat us like you give a crap about us. Let me tell you, Joel suggested ONE property to us. He never sent a list of other available listings or did any of the leg work. We found the places and all he did was meet us there. We didn't have any appointments or anything. The people in the sales offices spoke to us more than he did. We don't need a "communicator," we can talk to people ourselves. I even waited to tour places, so that Joel could receive the commission, because a realtor needed to be present on the first visit. He didn't talk about any of the properties or what was included. I'll say this, there's many real estate agents in the area, we definitely don't need you if you don't care. This was going to be a for sure sale using the VA loan, but someone else will meet our needs. We are also NOT first time home owners, so we do know what to expect when it comes to a realtor and what good customer service is. Would not recommend him, unless you're searching for your second million dollar home in the Inland Empire. He just wants the easy money and does not care about the client. S/N: Attached is a text from Joel, in case he tries to dispute us ever working together.

    Ponce & Ponce Realty - Giving Keys to our newest homeowners.

    Ponce & Ponce Realty

    (73 reviews)

    Jordan Rawnsley of Ponce & Ponce Realty was an amazing agent to work with. Responsive,…read moreknowledgeable, very patient with all my questions, no pressure at all. Transaction went smooth and got my house keys! He is trully a great asset of this company

    Working with Gicel was truly one of the best parts of our home-buying experience. My partner and I…read moreconnected with her early in the process through Zillow, and even before we were fully ready, she was patient, supportive, and never made us feel pressured. She stayed in touch during our pause in house hunting, encouraged us to explore down payment assistance programs. If it wasn't for Gicel, we wouldn't have applied and obtained a down payment assistance program. Once we resumed our search, her knowledge of Rancho Cucamonga, Redlands, and Riverside was incredibly impressive. She was honest, realistic, and exceptionally skilled at evaluating home values using comparables. After being outbid on our first two offers, we trusted her advice on the third--and she helped us secure the home by skillfully negotiating with the seller's agent. Her strategic thinking and communication made all the difference. Throughout escrow, Gicel was organized, detail-oriented, and always several steps ahead. She anticipated issues before they happened, helped us navigate inspection timelines, connected us with an amazing insurance agent when coverage became difficult to obtain, and recommended reliable professionals every step of the way. Even when our lender caused major delays and required multiple escrow extensions, Gicel advocated tirelessly for us and kept the transaction moving forward. I genuinely believe we would not have closed without her persistence, problem-solving skills, and professionalism. Beyond her expertise, Gicel is simply a wonderful person. She was incredibly kind and patient with my parents, communicated seamlessly in Spanish, and made my family feel comfortable and respected throughout the process. She is honest, hardworking, faith-driven, and someone we deeply admire. At this point, she is officially our family realtor, and we will absolutely be recommending her to everyone we know.

    expRealty agent - realestateagents - Updated August 2026

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