My husband really appreciated the knowledge and enthusiasm from Cade. We would use them again.

Chris at Express 24 Hour Plumbing and Drain was timely, professional, and got the job done quickly. Chris was informative, provided options, and was knowledgeable in his trade. I will continue to call Express 24 Hours for plumbing related issues. read more

I called this company to come help me with a sewage problem. They came at 11:30pm and began working right away. The problem is that they did not make any efforts to contain any of the sewage liquids coming out which a small pool of sewage grew into a 3 hour massive ocean of sewage which had caused so many more problems ruining 3 bags of clothes and an extra printer I had and a large crate of bonds but worst of all this pooling contaminated my drinking water hose and I didnt know it and now I am sick. This was so wreckless and I couldnt understand why he was doing it or think about the fact that I had to pay for the clean up which was $3500 all because they cleared the entire blockage of the black tank all over the floor. This is so wreckless and such a health hazard. I had been awake 24 hours and didnt have the energy for all this but they should have taken extreme care and not allowed that bacteria to encapsulate the whole yard. Sewage is toxic especially when it has been sitting for so long they should know better than that and have a way to contain mess they are plumbers for crying out loud. Even the restoration crew was complaining about this company for what they did. Then they charged me $200 per hour costing me $615 for 3 hours of work late at night. But the damage has cost me 10 times that. read more

We were happy with Express 24 Hr Plumbing's service. The answering service, and the plumber were very professional. The The plumber figured out our problem immediately. It turned out to be a frozen, cracked water meter. This needed to be replaced by the city. Express 24 Hour Plumbing contacted the city for us. After the city replaced the meter, the plumber inspected the pipes to our house to make sure there wasn't anymore ruptures. He was very considerate through the whole thing, even though it was 7:00 P.M, and 18 degrees outside. read more

Prompt, reasonably priced, Cade explained everything he found wrong under my sink. Cleaned up when he was done very professional. I would highly recommend this family owned, local business. read more

$407 for a clogged drain. It took him about half an hour. The drain is clear but the price is extreme !!!

Great customer service from the time I called to schedule the install of my tankless water heater until the Good Byes when the technicians were leaving. The techs were great at explaining what needed to be done in order to complete the job properly. I'll be calling them next year to have my water heater cleaned/flushed. read more

I woke up this morning to my tankless water heater beeping, which worried me that it could be a gas issue. After calling express 24 hour plumbing, Jeff called me back and FaceTimed me. He walked me through a couple of steps to troubleshoot the water heater, and we fixed the issue! I really appreciated his patience and understanding with my non-plumbing skills. I would definitely call Xpress 24 hour, plumbing again, and request Jeff. read more

2 toilets gurgling and backed up, even into bathtubs. Chris came out and cleared up the blockage. Video of line to street. Pointed out preventive service needed. He explained everything well. Was clean and courteous. Seemed very knowledgeable about the service and construct of the lines. Highly recommend. read more

Both our upstairs bathrooms were backing up, and that's a problem for a large family! This company had the soonest availability so we gave them a chance. Chris arrived and did a great job. He was quick, knowledgeable, and best of all, thoroughly explained the problem and solutions. Will definitely use them in the future! read more

This locally owned family business is absolutely excellent from the initial contact throughout the final service. I can't express how truly outstanding they are. I experienced the best communication, excellent explanations, and quick service that I have ever received. I would give them 50 stars if it were possible! Please consider this company first and foremost when trying to find the right plumbing and drain service. Nancy M. read more

We would rate a higher star rating, if possible!!! Express 24Hr Plumbing and Drain treats their customers as if they were family!!! Friendly, dependable and with you throughout any project. read more

We had someone come in and "fix" the problem and then we noticed the drain from our water heater room was starting to overflow again after washing dishes. After a few weeks we got tired of having this problem and decided to call them again. This time they sent Chris and he was super nice, informative, and gave us a reasonable price. This time we are feeling good about our drain situation being solved! If you call ask for Chris! Stay toon for a future update! read more

I've worked with many contractors over the years. I have rentals so I also have a bit of knowledge about plumbing, electrical, construction etc. I feel that I can give a somewhat educated review on this company. This is a local family owned business. These guys came in and had so much accomplished, within an hour, I was gobsmacked. My particular job was a full replumb. on my mid century house. That meant trenching my yard, new pipes/connections, fixture (leaking) and opening walls to find everything. There are minimal repairs not plumbing related (spackle and paint) the grass well placed over trench after it was filled in). Clean and tidy work areas, EXTREMELY professional trustworthy employees. All at competitive pricing. This is our choice for plumbers in the TriCities area. I highly recommend Express 24 hr Plumbing. read more

Ok...when there is a leaking drain in the wall, you immediately worry...how long? How much? How big a mess will it make? The answer was to call these guys - and it was fixed right away (literally the day after the estimate), the price was absolutely fair and less than I had feared for sure, and he was considerate and innovative with a solution that worked perfectly in my old 'A' house. Absolutely WILL call again, and with a lot less trepidation when I do!! Thank you! read more

Fast, efficient, and perfectly priced! We found our plumber for life. I wouldn't trust anyone else. They are knowledgable, helpful, and honest. They are also always there when we need them. As much as we enjoy seeing them, we hope we never have to see them too often :P Thanks for always saving the day! read more

I have been a long-time customer of Express 24 HR Plumbing and Drain LLC. I used Jeff (the owner) when it was just Jeff. Over the years I have been happy with their service and I kept coming back, despite their tendency to show up late. My last two experiences have really been disappointing with my March 2, 2021 service being the last time I will use Express 24 HR. I have a 60-hour work week, several rental properties, and two beautiful girls, ages 4 and 2, so I don't have a lot of free time. I waited over a week for what I was told was the first appointment of the day (8:00 am) to guarantee an on-time arrival. I took two hours of vacation time to ensure I could be there and walk the plumber through my issues and concerns as it was a multi-part job. I waited for over 1 hour (9:15 am) before calling and the receptionist said Jeff is busy on another call and he will get there when he gets there (no apology/ courtesy heads up call warning of the late arrival). I called back at 9:30 am and told the receptionist that I had to go to work and that I was leaving the front door open and asked that Jeff lock it after completing the work. Jeff called me on my cell while I was at work, around 12:30pm, and told me the work was done and that he was leaving, I said thanks and asked him to lock up. When I got back to the house the night of the following day (March 4), I found lights left on and the front door unlocked. I also found pools of water under both the kitchen sink, and bathroom sink, both of which I had asked to be inspected and fixed. I called and emailed the receptionist (Tracy) on March 5 asking that someone stop back by the house to check those leaks. I even included pictures of the pools of water in the email. While she said she would text Jeff, I never heard back. They were sure to send the $484.36 bill though. I spoke with Jeff today, March 13, as the leaks have just gotten worse and now have damaged my newly installed cabinets. He blamed me for miscommunication and lack of instructions. Well Jeff, maybe if you would have showed up even remotely on time and not wasted 2 hours of my precious vacation time, we could have communicated face-to-face and not through your receptionist. Again, I am very disappointed after a long-time relationship for the lack of service, response, and accountability. I will be looking for a new plumber. read more

Jeff was awesome! Got us scheduled and was to our house within about 24 hours. He was able to fix the problem without any issues! 10/10 recommend. read more

Water leak at 10:00PM in our sprinkler system. Called Jeff and he was here within 1/2 hour. Fast, professional service. So grateful to him!

Jeff to the rescue he did an excellent job of explaining the sequence of what is necessary to fix the plumbing issue. Very impressive high tech equipment and expierence. I would highly recommend 24 express plumbing and repair read more