Professional, courteous, explained everything well, prompt, knowledgeable. Fit me in last minute…read morefor a leaky kitchen water line, great service! Thank you!!

We use Tri-City Plumbing for everything having to do with water in our house. (I have a very…read morerational hatred of plumbing). Most recently Jason replaced our septic tank. He worked with the Benton County inspector to come up with a plan and alternatives and executed the plan in one day. (Jason saved us over $3K compared to another bidder who would have had us out of our house for three days but in town so we could give him a check immediately upon completion). Tri-City Plumbing has replace our hot water tank, replaced a toilet, and supplied a new water conditioner at our house. Jason has always done outstanding work and has backed up his work when we needed help. I will continue to call on Jason for everything plumbing.

I recently moved into a new place and needed help with a few plumbing issues that came up. I…read morereached out to DDB Plumbing and they were so helpful from the beginning! They were able to get everything taken care of quickly, explained what was going on, and made the whole process super easy.

Charged over $1600 and took four days to install two facuets in bathroom tubs. When I asked for…read moreitemized invoice I was told I was given a deal and they typically charge $200 and hour! Crazy expensive.

On time and very professional. Would highly recommend. We replaced our old tankless water heater…read morewith an upgraded model with recirculating heater. We love it.

Excellent, fast, and professional service from David at Atomic Plumbing Services. Called at 8:30am,…read moreto see if they could come out and replace a tub nozzle. Couldn't believe my luck when he showed up 2 hours later (I was expecting to wait a few days). David was efficient and did a wonderful job, even though the old faucet was not exactly cooperative in its removal. Very reasonable pricing, and we now have a new plumber, should we need one in the future! Photos of before and after.

When you call Bruce Heating and Air they tell you $99.00 to look at the problems I was ok with that…read moreand $127.50 hr. to repair the unit plus part I was ok with that. When the person came to fix the part. He told the just charge for the Thermostat was $333.00 installed and can buy that same Thermostat for $89.00 any place. they tell you one thing and charge you another price. I did call management, and he said that was a fair price, hung up.

If I could give them less than 1 star I would. I am completely disgusted with Bruce Heating and…read moreAir. Three years ago I spent almost $6000 on a new 2 Ton Lennox Heat Pump system for my rental property in Kennewick. Two weeks ago my tenant called me and said the unit doesn't cool, so I called Bruce Heating and Air to have them check on the cooling issue since they're the one that installed it. Their technicians showed up to my property and took few minutes before he found a blown fuse, then the misleading diagnosis started in less than 10 minutes. He said that my compressor is shorted to ground and a $1225 replacement is needed. He installed a new fuse, flipped the disconnect switch and unplugged the compressor so no one attempt to start the unit. I was also told that if I plug the compressor and close the disconnect to get the equipment running, the fuse will blow out immediately. This statement was also confirmed by his service manager, verbatim. I was a bit suspicious to the diagnosis from speaking to the technician by phone about the issue, so I called Jacob and Rhodes recommended to me by an extended family member for a second opinion, and what a difference did that make. Jacob and Rhodes technician came out and diagnosed the issue for free and he said the compressor is fine, it was the fuse that was blown out and that's it, turned it on and the unit still running 7 days later, no fuse was blown immediately like stated by Bruce Heating and Air tech/Service manager. OMG, I was going to be out $1225 for misleading and confusing diagnosis, I was even charged $107 for this poor diagnosis by their technician, which I will not pay. I will also fight for the $215 charge for their yearly service agreement that hasn't been utilized yet from 5 days ago. I will NEVER EVER call Bruce Heating and Air for anything and will avoid them at all costs due to their vague business practices. Here is the diagnosis from both vendors, I'm definitely staying away from Bruce Heating and Air and for sure signing a new yearly service agreement with Jacob and Rhodes. Here is Bruce Heating and Air diagnosis, Who I will NEVER USE AND DO NOT RECOMMEND. 3/18/2024 - met tenant on site. At arrival I found no AC due to grounded compressor blew out disconnect fuses. Contacted homeowner and quoted flat rate warranty compressor replacement unless extended labor coverage was purchased. At this time the compressor is unplugged. Here is Jacob and Rhodes diagnosis, WHO I HIGHLY RECOMMEND. 3/22/2024 - Second opinion. Please check compressor to see if it's shorted to ground, customer had fuse blow earlier, another company replaced fuse, left disconnect off and also left compressor plug off. Arrived on site and checked to see if compressor was shorted to ground, performed meter test and found compressor not shorted to ground. Reconnected compressor electrical plug to compressor and checked compressor windings, windings ohm out good. Dual capacitor test ok at 34.3/4.8 mfd - rated 35/5 mfd, still ok. Contactor contact points are ok. Restored power to unit and test run from room thermostat, compressor turned on and unit began cooling. Compressor amps 4.5 amps. Switched into heating mode and verified reversing valve switching. Unit is back up and running.

Victor gave a timely bid when we were considering a conventional water heater to replace our…read morestill-okay older one. But he wouldn't bid on our ultimate choice (& Home Depot purchase) of a Rheem hybrid heat-pump tank. Victor was nice, but apparently not interested in installing a tank (and brand) that Riggle had not supplied. ALL Plumbers' Markup Price is considerable.

We just used Riggle plumbing to do a full inspection of our crawl space and look for any leaks or…read morepipes that may be exposed that would require to be insulated during our cold winters to prevent any pipes from freezing. We have not been in the crawl space in 8 years, so it was time. Joel was very professional and very easy to talk to. Found out he lives in the same neighborhood. Love using my prof neighbors. He took the time to look at and answer a few questions I always had about our plumbing and never made me feel rushed or my questions were unfounded. Thanks, Riggle for helping out us seniors and giving us peace of mind knowing all is good with our home. We passed with flying colors. No issues at all.

This is a wonderful company! The owner really cares and will go the extra mile to help you. I had…read morea problem that I thought maybe electrical, he came and checked everything out and it was not electrical. Once I knew it was not electrical I kept looking and found it the next day, it was a chair pad that was releasing chemical toxic fumes, I removed it and the fumes and smells were gone within a day.

Poor follow through ,refused to fix issues that arose after completion. ( dryer tripping…read morebreaker,missing outlets,items that worked before and now didn't) refused to repair without additional charge, also beware of tailend charging. I will never use again and wont recommend.

GREAT COMPANY!!! Tanner was very professional and extremely knowledgeable we really appreciate it…read more Thank you so much.

My experience with Total Energy Management was 5 stars. Rowdy Yates, the Home Comfort Specialist…read morewas highly professional and walked me thru the process of getting a new HVAC system. He even made sure I had a temporary window unit to use. The entire installation team was top notch!!

After 100+ degree day, we woke up to no cool air. Called the office when they opened at 7:30 AM…read more Scheduled us in and Gonzalo was at our house by 10:30. He was very pleasant and apologized as he had gone to the wrong house. Fixed our problem as it was a dual capacitor and not too expensive. Within one hour it was up and running and we are cool again I would recommend this company to anyone. Thank you Gonzalo and TEM!