Professional, courteous, explained everything well, prompt, knowledgeable. Fit me in last minute for a leaky kitchen water line, great service! Thank you!! read more

We use Tri-City Plumbing for everything having to do with water in our house. (I have a very rational hatred of plumbing). Most recently Jason replaced our septic tank. He worked with the Benton County inspector to come up with a plan and alternatives and executed the plan in one day. (Jason saved us over $3K compared to another bidder who would have had us out of our house for three days but in town so we could give him a check immediately upon completion). Tri-City Plumbing has replace our hot water tank, replaced a toilet, and supplied a new water conditioner at our house. Jason has always done outstanding work and has backed up his work when we needed help. I will continue to call on Jason for everything plumbing. read more

I had a water heater go bad and it started leaking all over my garage. I called Tri city Plumbing around 1:30. They called me right back and sent me a tech for a new water heater by 5:30. I was back in business by 7. My Plumber did a great job!The last time I replaced a water heater it took days. Everyone I dealt with at try city plumbing was a cut above. They deserve 5 stars. read more

Septic tank alarm went off Saturday night. Called Tri-City Plumbing and left a voice mail request because their website claimed 24/7 service and they had good reviews. No response, called again Sunday, left another message. Ditto Monday morning. Turns out they do NOT offer 24/7 service, and are not available on weekends at all. Played phone tag with Jason Monday and Tuesday before and after another company began the job so we could shower and flush again. Turns out that TCP&M's website doesn't even offer septic tank repairs, so we probably came out way ahead anyway. read more

Had my garage disposal quit working at 11am this morning leaking water I made a call to Tri-City plumbing and they were here within an hour and half. The service technician was very knowledgeable and the service was quick. I would strongly recommend using this company for any plumbing problems you may have. read more

I was a bit hasty in posting my 1st review. There was some confusion on my part how much my bill was. It's all been resolved to my satisfaction. They are a quality team and I would use them again. Randy V. read more

I waited two days to have a plumber come out and tell me his boss will give me a call. Then I waited another day for the call to say they are not skilled enough to do the job. They wasted so much of my time that I had to pay another company extra to finish the work on Saturday. It took them 3 1/2 hours to do the job. There are much better plumbers in the Tri-Cities area than these guys. read more

Sump transfer pump went out. As always, Tri City Plumbing is very professional, honest and responsive. I have been dealing with an issue with our pump and have been unable to use not only all the water down stairs but my sink and dishwasher as well. With Christmas coming, it was going to be a long wait to get the pump situation resolved. Tri City made room in an already long day. Took the time to properly diagnose the problem and perform the repairs. They even waived the diagnostic fee and performed the work. I won't post pictures but believe me they did great work. They are a great value, professional and really work hard to do great work. I appreciate how honest and upfront they are when talking me through the problem and the cost. read more

Our kitchen faucet was loose. I called, and Mitchell arrived within the hour. He explained why the faucet had loosened and any potential problems we may have in the future . Thank you, Mitchell, for explaining everything to us. Great customer service. The Ballantynes. read more

Prompt reply to the call, arrived as promised, courteous workers, fixed the issue in time for me to travel the next day. Highly recommend.

Cannot say enough good things about this company. We have had them out several times over the years for repairs and installations. Every single time I have been more than impressed with the care, precision and professionalism shown by the owner Jason or his staff (Cody). They are upfront about pricing. Have always shown up extremely quickly and made me feel that they truly care to provide good and thorough service. Could not recommend Tri-City Plumbing highly enough. read more

Had a drip from outside frost-free faucet. Cody did a neat professional job. I will definitely call Tri-Cities for my next plumbing problem. Charles Dent read more

I used tri-city to replace a water heater. The responsiveness was outstanding and price reasonable.

Called in the morning and by early afternoon Mitchell had arrived to replace the leaking main water shutoff valve, the water heater isolation valve, and flush out the kitchen faucet. Quick, personable, efficient, and professional! I will call them again for my future plumbing needs...of which I am sure there will be plenty in this old house! read more

Have used Tri City Plumbing for years - always do a great job. Nice, knowledgable and helpful.

I thought my hot water heater was due for a replacement because I couldn't fill a bathtub before the water got cold. I also was thinking about going tankless. Jason came out, and he was prompt and courteous. He looked at my heater and said the problem was the heat setting was too low so he bumped it up and showed me how to adjust it. He's also not a fan of tankless and explained to me the pros and cons. Remember, he's doing all of this FOR FREE and was actually talking me out of purchasing anything from him. What's even more impressive is that he called me a few days later to make absolutely certain my water had heated up and that I wasn't having problems. This kind of honesty and integrity is extremely rare and, even though I have no problem in need of fixing today, Jason has made me a customer for life! read more

Jason was very responsive, even calling me back on his way back from vacation with his family. He gave me a solid estimate and was great at explaining what needed to be done to correct the problem and doing a thorough inspection to make sure that was my only issue. He did a great job on the work and was very reasonable with his pricing. I recommend him highly! read more

I've only been in my home for 2 years when the Delta shower in my bathroom started leaking. I called and spoke to Jason and he sent Cody over the next day. Cody was efficient, polite, and professional. I definitely will call them again should I have any plumbing issues in the future. read more

I have had Jason come do repairs @ my house a couple of times now. He does a great job in a very timely manner and has more than reasonable prices. He is very knowledgeable and explains what he needs to do. He is professional, and just seems like a good person. Highly recommend! read more

Excellent and professional service. Came at the time they said they would come and efficiently effectively fixed our broken pipe. Reasonable price as well. Will definitely use them again and would recommend this company to anyone! read more

I thought I needed a new water heater, and they said that they could be here that afternoon. I had been fighting with my water heater for a couple of days, and I traced it to an element, but that didn't make sense given that we had replaced it a short time before. I wanted a new heater. Cody arrived, and started asking questions, and then testing what was happening. He determined that the element had been damaged. He replaced that, and sure enough, the old element was destroyed. It was a perfect chance for them to sell me the whole water heater and services, but they replaced the element for a very small fraction of what I expected to pay. Couldn't be happier with their timely, valuable service. I'll call them whenever I need further plumbing help. read more

Jason and Cody solved the issue I was having the very next day after I called them. They were honest, thorough, polite, and they didn't charge me a ridiculous amount of money. They understand what customer service is all about, which is hard to find these days. :-) I will use their service again for sure! read more

Extremely quick on getting an appointment and reasonable price. Would recommend their company and definitely use them again. Great job!

Honest & professional ..... good people ... ask for Jason Daniels

Jeff is an extremely honest person. He laid out all of my options, which actually included not replacing the water at the time. I chose to be proactive and replace it anyway. He came back a few hours later and did the job in a timely manner. He also replaced two shower heads for me for free! ( I had purchased the heads). I plan on using him for all of my plumbing needs. read more

Needed a plumber to help us with minor hardware upgrades to our bathrooms. So many choices! Turned to the web... still couldn't make a choice. Tried Yelp and found two positive posts and made a call. Dealt with Jeff Daniels. Nice fellow. Polite. Prompt. Been a plumber in the area for 30 years. We wanted to get a LOT done and figured it would be about $2000+ by our estimates. Jeff went through it all with us and came up with only what we really needed and all it cost was $500! Good job done. We're pleased and would recommend this company to anyone. They are our plumbers from now on! read more

I heard water running when it shouldn't and called late in a Thursday afternoon. Jason was very calming and helpful, and made time to come and check out our problem. He quickly identified the problem under the house and had it fixed in a short time. He also pointed out a potential future issue, but didn't try to pressure us into a fix we don't need at the moment. When the time comes, we will certainly call Tri City Plumbing and Mechanical to deal with our pipes. read more

Efficient, friendly, honest, reasonable price. Jason and Colin fixed our leaky shower drain and replacement for our drains in the kitchen sink. They were very professional and did a great job. I absolutely recommend them and will call them for any of our future plumbing needs. read more

Jason was very professional. Got the job done. Nice guy. We prefer to give our business to the ones who go for quality and have been doing the work for a while. Will continue to use Jason and his business for any future plumbing needs! Thanks again Jason! read more

My sweet two-year-old granddaughter decided to put a couple of markers down the toilet. Not conducive to flushing after that! Called Jason at Tri-City plumbing and he was at my house within two hours. Prompt, efficient, clean, & very polite!! I will definitely use them again if I have a need. read more

Great customer service Jason and his team went above and beyond to help my family out. It's refreshing to meet an honest business man that actually cares about his customers I highly recommend Jason and his team at tri-city plumbing read more

Jason is amazing and helped us in a huge pinch! Eternally grateful and would definitely recommend their services. Fair priced and outstanding customer service. Thanks so much! read more

Had our kitchen flood last night and so we called Jeff this morning and he was here by 11. He fixed the kitchen sink that flooded, along with a leaking toilet downstairs and gave us very helpful advice to do a simple fix on the toilet upstairs. His advice worked and now everything is running perfectly. His prices are very good as well, would definitely recommend and use him again in the future. read more

Jason replaced our water conditioner and, after some good diagnostic work, our pressure regulator. He will only do what needs to be done. Excellent work at a fair price. read more

I highly recommend Jason and Tri-City Plumbing & Mechanical. I called Jason about a hot water heater issue. He was very busy but managed to fit me into his schedule this week. He was very informative and checked all the possible causes. We discussed best case and worse case scenarios of the possible problem and what it would take (and cost) to fix them. He also recommended a "try this - and wait and see if it improves" before we have to try the other alternative, which could be expensive because of where my home builder put my water heater. If I have any further plumbing issues, I know I will be calling Jason. read more

Had a pretty significant leak under our kitchen faucet which warped our kitchen floor. Called tri city plumbing at 7:30am and Jason was out by 9:30am. Jason was prompt, efficient, honest and did great work! Had a lot of knowledge and insight. Highly recommend! read more

Punctual arrival, fixed my problem and tested to see everything worked fine, reasonable rate. Jeff was very friendly. I would recommend Tri City Plumbing. read more