Alejandra and Andy at Fusion Insurance Agency in Livermore, CA have jumped through hoops for us…read moremore than once. We have been with that office for 30 years. 3 decades of continued policy satisfaction. Recently this year I sold 2 cars and bought 2 new cars and that went smoothly. Allstate pricing is fair reasonable and auto-payment gives us a sense of policy security. Last year ... OMG ... homeowners policy was on the chopping block because we live in Very High Fire Hazard Severity Zone in Calaveras County. Alejandra and Andy went to work on our behalf to aquire California Fair Plan dwelling fire insurance. It took nearly 6 months to work out details and in the end premium was about $800 annual increase. We heard stories of $5000 increases and more. Fusion Agency realizes the value of loyal customers and will work extra hard to retain commited policyholders. Jumping from insurance to insurance you loose grandfather customer loyalty and pay higher premiums. Stick with Fusion Insurance ... it pays in the long run.

Great group. Very helpful! They are always there when I have questions and need answers.read more

I would recommend Mason Campos for your home insurance. He's responsive attentive and made sure I…read moreunderstood every step of the process. My previous insurance agent dropped the ball and Mason very quickly made sure that I was covered. Give him a call I'm sure he'd be happy to hear from you.

I had a terrible experience trying to receive a quote for homeowners insurance. Over the course of…read morea week, I needed to have multiple conversations with the agent to provide additional information. I am OK providing the necessary information but the process was very annoying because I frequently had to follow up with my agent to remind her to complete the next step. After about a week and a half, I stopped hearing from my agent about the quote she had promised. I reached out to her and asked if Farmers was going to quote my insurance. She said yes and yet another week has gone by with no contact from my agent. At this point I'd fed up with Farmers and don't want to do business with them. Overall, the company was very unprofessional! If they can't insure me, that's fine but please be up front about it. Otherwise, it's a waste of my and the agents time!

I had a great experience with this auto insurance company. The team was professional, helpful, and…read moretruly made sure all of my needs were taken care of. I especially appreciate the level of dedication they show to their clients--they don't just stop when the day is over; they make sure their clients are fully taken care of and set up before calling it a day. That kind of commitment and customer service really stands out. I highly recommend them!

Sky9 always has your best interest in mind; I've been with the company for almost 10 years and they…read morecontinue to take amazing care of me. I just opened a life insurance policy with them last year as a satisfied client. Thank you Sky9 for your knowledge and care!

Very happy with the services we received from Hindsight - specifically Mark & Aaron. Both went over…read more& beyond to take great care of us after taking over our business insurance from another agent. I feel comfortable we are receiving quality coverage from an agency that cares about its customers.

After 15 years of working with Hindsight Insurance Services, we still find them truly professional…read moreand reliable. Mark and his highly skilled team work together to consistently provide 5 star service. They have that small town vibe which makes us feel treated as a family member. We love that we're able to focus on our business needs in the field while confident that Hindsight is working diligently and with the care to ensure we have the best of policies in place. Thank you all at Hindsight Insurance! Judy and Steve

My insurance premium was finishing up at the end of the month with State Farm. I started looking…read morefor a new insurance company, so I started calling around and checking prices. after finding out that Farmers seems to be the only company that offers OEM replacement as an add on I decided to go with Farmers. Salam was assigned as my agent and was able to setup me and make sure that everything was taken care of on my 3 vehicles regarding coverages. I have been with farmers for almost 5 years now and its mostly because of Salam. whenever I had questions, or at the end of my premium she was always able to get me the lowest rates and see if there was any additional discounts that could help me save. I want to applaud her for her commitment to farmers and to her clients to ensure they are happy. Thank You Salam You Rock!

Salam is definitely the best insurance agent I've ever had. She is very responsive and always…read moreemails me any paperwork I need. She makes having great coverage easy. I have our auto, life and home insurance through Salam and in my opinion that is the best way to go. Keep up the excellent work Salam!

I have had my home and auto insurance policies with Eric Hayes at Farmers since 2013, although I've…read morehad my policies a lot longer we switched to Eric's office as a recommendation. Since transferring our policies to Eric, he has been very professional and always provides us with awesome customer service along with his staff! He continuously stays in touch with us via email and US mail & occasionally by phone when ever we need his assistance. Being a realtor and property manager, when ever I have clients looking for insurance... I recommend Eric and his staff to my clients. Overall we are very satisfied with Eric and his staff at Farmers Insurance!

It has been a joy working with Eric. He is always immediately responsive whether I send him an…read moreemail, call or text. I have asked him for several difficult things and he has spent numerous hours getting them done for me. I have no doubt that I'm in good hands if I ever need to (hopefully not) use my policy because of the thoroughness Eric put in at the beginning to make sure I'm properly insured. Thank you Eric for being such a great listener and always attentive to what I ask for as a client.

Susie G. has been fantastic in not only selling us policies but truly managing our 'insurance…read morelife'. We have numerous insurance policies and various life changes such as moving between states and Susie has persevered through all of this actively and proactively keeping things up to date and lots of back and forth with underwriting. Susie has successfully advocated for us with carriers when needed.

I've been with Diablo Valley Insurance for over 18 years. Susie Geissler recently informed me that…read moremy insurer sent a notice of non-renewal. I was bracing for a big premium increase. Susie looked into combining all 4 of my policies under Mercury and actually saved me about $1500/year, which seems unheard of these days. Susie has been giving us great customer service the throughout the years. Thank you Susie!!

Was a breath of fresh air, very knowledgeable, and very receptive to my questions. Every thing went…read moresmooth and left office feeling I had a good and personable agent to work with.

Chelsea was great to work with. My previous insurer wanted to increase my homeowners premium by…read moreover 60% this year so I started looking around. Chelsea was amicable and responsive to my initial inquiries and I had a good quote for home, autos, and umbrella policies. It was a quick process in the nearby office to finalize the policies. Now my adult son is moving away and she's been responsive again with insurance options as he takes his car with him.

It was excellent working with Connie on my Medicare choices. Connie laid out all the options, gave…read moreme her opinions when I asked for them, but never tried to push any particular product at me. She answered all my questions clearly and concisely and walked me all the way through the application process, both over the phone and via Zoom. I would definitely recommend working with her.

Helped me through the Medicare Maze. Very knowledgable and made it much easier. Connie and Gabriel…read morewete both very helpful and easy to work with.

I use Ashley for all my insurance needs. I have Two Home Owners, three Auto, and my Life Insurance…read morepolicies through AAA. Plus Road Side Assistance. Not only are their rates better than most, but you know you can count on a solid company like AAA to be there when needed. Ashley goes above and beyond for me and my family. She is a pleasure to work with and is always looking for ways to save me money. I have sent her many referrals and will continue to do so. They have a great big office in downtown Walnut Creek with plenty of parking in the the parking structure behind the office. Call Ashley to get a Free quote!!!

I've had other insurance companies in the past but None of them have been as helpful as Ashley…read moreHunhoff. Ashley is always going above and beyond for my family and I. You can always count on her I would highly recommend AAA and Ashley as your insurance agent.