They sold us a lemon costumer service sucks as well we waited hours for help nobody helped usread more

Bought a 2012 Chevy Cruze from them. I had it for 7 weeks then I put it in their shop for a small…read moreoil leak. They kept it 8 weeks, broke the harmonic balancer and the timing set. They fixed those things by telling the warranty company they did not do it. When I got the car back it had breadcrumbs inside it, the coil mounted with hardware store bolts, a broken coolant bypass hose, another oil leak, and I found water in the oil. The staff was friendly, but incompetent of fixing a simple oil leak in a 10 year old car. This from a dealership trying to get EV certified for the most advanced cars there are. I would not let them touch a plastic Little Tykes Cozy Coupe. I have pics and proofs if you want. Email me at cobaltuniverse@gmail.com

Randy was fantastic. One of the true personable professional people left in the automotive…read morebusiness. We spoke about a Wrangler which we went to see and unfortunatley it did not work out this time but thoroughly enjoyed dealing with Randy. I will keep watching their website to see if I can buy a vehicle from this fine gentleman.

From the owner: Personalized Experience, Quality Used Car Dealer…read more Products: Car Cutaways, Cargo Vans, Cars, Coupes, Hatchbacks, Passenger Vehicles, Pickup Trucks, Pre-Owned Vehicles, Sedans, SUVs, Trucks, Used Vehicles, Vans, Wagons, Work Vans, Utility Trailers Services: Bad Credit Accepted, Carfax Available, Good Credit Accepted, Multiple Financing Lenders Available, No Credit Accepted, Online Financing Application Available, Online Inventory, Trade-Ins Accepted, Vehicle Protection Plans for Any Budget, Warranty Offered on Vehicles, Leasing Available Brands: BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Enclave, Fiat, Ford, GMC, Honda, Hummer, Hyundai, Infiniti, Jeep, Kia, Land Rover, Lexus, Lincoln, Mazda, Mercedes Benz, Mitsubishi, Nissan, Porsche, Ram, Scion, Subaru, Tesla, Toyota, Volkswagen, Volvo Business Description: We're Hatcher Autoplex, a premier used car dealership in Brownsville, TN. We are dedicated to providing the ultimate automobile buying experience. Our dealership is your number one source for buying quality pre-owned vehicles. We offer the most extensive inventory of used and pre-owned cars, trucks, and vans in the area: Chrysler, Dodge, Hyundai, Subaru, Tesla, and Toyota to cover a few! If you're looking for something specific or need help narrowing down your options, we'd be happy to work with you. Online financing applications, Carfax, and warranties are available.

We have all had bad experiences with crooked auto dealers, but I experienced none of that here, so…read moreyou can forget all of that. They never "sold" me a vehicle. They just helped me buy one. I came in several times to look at a work van to help start my HVAC business and David and Sam helped me, but they never pushed anything on me. I couldn't buy right away because it took the bank a little time to get my money together. When I was ready to write a check was the first time we talked about making the purchase. They don't sell junk here. Every vehicle is in good shape and ready to go. They make every reasonable check to make sure their vehicles are dependable. They all have a clear car fax and they all come with a 90 day or 3000 mile power train warranty up to $1,000. Torx does not do their own in house financing. This is not a tote the note. They only facilitate the sale. They say you can get a better loan yourself than what they could give you. Anyway, I like my van. When I ran a blue book on it, it was in line with the price they were asking. The blue book did not take into account the $3,000 worth of shelves and hardware it was outfitted with, so that was basically free to me. I couldn't be happier with the van or the services they gave me. Thanks guys!

We can't say enough good about our car buying experience at Wolfchase Nissan. Everyone we came in…read morecontact with was friendly, polite & professional whether they were a part of our sales team or not. Needless to say we appreciate our team which consisted of Jeri Winston, Darrell Smith, Booker T. Johnson & Claude Bradley for all of their help during the whole process. We called ahead to see if our Murano was still available & sent them our info on the way. They had everything in order & made it one of the most pleasurable buying experiences we've ever had. We enjoyed meeting these folks & would highly recommend you check with Darrell Smith in Sales when you get ready to buy your next vehicle. Thank you all, Wayne & Rita

Had a new engine put in many months ago. I have had to bring my car back 4 times due to sensors…read moregoing crazy and the car trying to lose power and stall. They have terrible communication (none really). My experience spans over MONTHS. They have had my car off and on forever now. I have had it for a total of 4 days in that time period (first drop off end of summer. 2nd time October 28, it is now Dec1). Since the first trip this has been my experience. And I have only had the car two and a half years. 1st time - kept it 14 days, said they could not get it to act up, had me pick it up. 2nd time said they could not find an issue and wanted me to pick it up, after 21 days and me TRYING to contact anyone, I FINALLY got to speak with the GM. I let him know they eventually were to replace my transmission under warranty. They gave me a completion date, no phone call. My husband had to drive there and look someone in the eye to get an answer. All the parts did not come in and we were NEVER told. We expected to pick our car up on Wednesday, this was Thursday. They asked my husband to bring in his key fob. He had to ask why, they guy said to reprogram it. My husband again asked why, that is when they told him they lost my key fob! We were finally contacted on the following Thursday it was ready. THIS IS AFTER 22 DAYS. Drove it 4 days and it did the exact thing I had originally brought it in for. Brought it back the following Monday. The GM drove it himself a total of 100 miles. It acted out for him and a mechanic who was with him. They determined it was a sensor issue that needed to be "adjusted'. I got the car back on the following Saturday for it to act up by that afternoon!!! We just dropped it off this morning at 6:30 for the FOURTH time. This is getting old; I need my car. We have owned 5 Nissans and never had this kind of issue. I am now really not even wanting it anymore because I am concerned it will NEVER be repaired correctly. We paid it off early. I am sooooooo upset. I am so done! I cannot afford another car. This was supposed to be my retirement car.

Bolivar Ford in Bolivar, Tennessee (part of The Golden Circle Auto Group) is a terrible, dishonest…read moredealership. My husband and I bought 2 vehicles (2012 Chevy 2500 and 2019 GMC Acadia) at the same time in January 2026. We live in Missouri and purchased online. * We informed Logan (salesman) that we were paying for the truck in cash and would only be financing the Acadia until we received settlement money. They emailed us paperwork and we signed thinking we were done. * Tried to rush us into taking delivery of our vehicles before we could make the trip to get them. Promised us they would be ready, clean and inspected in time. * Service engine lights were on in both vehicles when they were delivered to us. It showed a fuel system issue and low voltage issue. Also the tailgate would not open all the way and there were 3 large chips in the windshield. The Acadia was showing a tire pressure issue and the heated and cooled seats did not work. * Called the dealership on the way home and had to leave a message. Called again 2 hours later and another message. When we finally got ahold of Logan, we were told that it was probably just an O2 sensor. He would talk to his sales manager and get back with us. * Three days later and numerous attempts to reach Logan, Bolivar decided to send drivers to Missouri and bring the vehicles back to Tennessee to have them fixed. We were given a loaner vehicle. * We were told that we needed to call the lender for a 'Welcome Call'. When we spoke with the lender we were asked if we were happy with the vehicles. We told him about the problems with the vehicles and what Bolivar said they were going to do about it. The lender informed us that he was going to withhold funding for the deal until the vehicles were done and we were satisfied. * Two days after our 'Welcome Call' we received a call from Logan. He was very happy to let us know that they found us a different lender with a better rate. He wanted us to sign new papers. We were not told that our credit was going to have over 9 hard inquiries. It seemed like they only changed lenders because the original one was holding funding because the vehicles were not as promised. * We had to call pretty much every other day for updates. There was no communication with us and/or within the dealership. We were constantly hung up on or left on hold. We got tired of not being able to speak with Logan and started speaking directly to the sales manager, Hunter. Hunter was only marginally easier to speak with. We were told one time we called that the truck was done, and they just had to finish the car. The next day we were told that the car was done and they just had to finish the truck. * We got tired of no communication and eventually we had to speak to Christian (GM) and Wayne (Service Mgr). Even then we still had to constantly call for updates and were given dates several times only to find out that they still weren't ready. * We asked numerous times where the title was being sent. We never got an answer from anyone at Bolivar. The DMV called us to see why we hadn't been in to title the vehicle. At that point we couldn't title the vehicle because we hadn't gotten them back and they both needed an ID/OD done in the state of Missouri. They also sent the title to a DMV that was over 45 minutes away. After we finally got the vehicles back and got the ID/OD done we went to title the vehicle. We found out that they had put the original lender on the title application. When I called Bolivar, I was told to call back tomorrow because the title clerk was out. * They had our vehicles for over 40 days. When we got them back, they were not fixed. The chips in the windshield were fixed but the tailgate was not. The heated and cooled seats were fixed on the Acadia but it still had the tire pressure issue. Bolivar was immediately called. They said that they thought the problem with the tailgate was the latch wouldn't open and when they checked, the latch worked fine. They didn't even try to open the tailgate all the way. When asked about the tire pressure issue they said that they reset it so it should have been fine. They apparently didn't realize that hitting reset didn't fix the reason why it was going off in the first place. * After much back and forth and repeated calls, we were sent to 4 different local body shops for estimates to get the truck fixed. Bolivar settled on a low budget shop that would do the absolute minimum. The truck was finally 'finished' over 2 months after we got it back. We had to pay to have the tire pressure sensor fixed ourself (Bolivar did send us a new one). All in all, it was the worst experience we have ever had with a dealership. What should have taken a week or two was a very frustrating almost 4 month ordeal. We do not recommend anyone going to them for their vehicle needs. Shout out to Terry (Driver Coordinator), only one that was the least bit helpful throughout it all.

I bought a 2025 Ford F-350 on 12/31/2025. Upon the sale was completed I was told that I would…read morereceive a second key with my registration by the sales person Logan. I received my registration but no second Key. I called Logan who stated that he had to get with the ladies in the registration office and would call me back. After another week I did not receive a call back and tried to call Logan with my calls going to voicemail. I called the dealership and spoke to the lady who sends out the registration, who stated that Logan did not give her a key to be mailed with the registration and that she would have to contact Logan to find out where the key was and would call me back after she spoke to Logan. Todays date is 2/2/2026 and I have no Idea where my Key is.......Why is the second key given to the purchaser up completion of the sale?

Toyota is trying to get us to pay for HALF of the repair on our back gate motors on our RAV4. Even…read morethough we've been bringing up this problem for 3 years (2.5 of those years the car was under warranty), and we have it DOCUMENTED that we've brought it up. They waited for the warranty to run out first. We've been loyal customers of Toyota for 20 years - until now. Courtney Hughes (service manager) is the one trying to get us to pay for half of this. UPDATE: Lynn Webb and Spencer Richardson fought for us and they are covering the repairs, so I bumped the 1 star review up to a 3 STAR review only BECAUSE of Lynn and Spencer fighting for us. We've dealt with Lynn for years and he's always been a straight shooter. Courtney didn't have the COURAGE to call us herself. She does not belong in a management role.

Anthony Parson delivered just what he promised. My Highlander needed spark plugs changed and after…read moregetting quotes from another local service he was able to come in for less money and made good in his service time as well. We have used Robinson in the past for regular services and will continue to give them the opportunity for our business.

The folks at Humboldt Chrysler Dodge Jeep Ram were very helpful on helping me pick out a vehicle…read morefor my daughter. Definitely my go to place for future vehicles.

Notice all the other reviews are old. The business recently was purchased from a large group. I…read morepicked up my used 2020 RAM 1500 this morning. I had told my salesman I expected a full tank of gas because that is the practice around here. When I got in I noticed not much gas and he told me he is allowed just a little gas (cheap). Then I asked him for the second key and he told me that there used cars don't come with 2 keys. Who in their right mind buys a car with one key (I guess I do) again cheap. They reprogram them and sell them. Also they require you to purchase $795 worth of add-ons that you may not want. Please be aware of these practices before you shop there. I was planning to go there for all my service needs but not now. There are two other RAM dealers closer to me.