Express Dry has provided me with great carpet and upholstery cleaning for many years. Due to regular, seasonal service, the 10 year old carpet was in great shape when I sold my home last year. Makeup mishaps and smoky fireplace events were never a problem! Now, in a new apartment, I still rely on Express Dry. Shouki is very communicative, It's easy to make an appointment. Pricing is reasonable. Employees are trustworthy and efficient. Sam and Nabil came on short notice today to clean a carpeted room and an area rug that was shedding. I'd never heard of that before. But they took care of it! I'm always happy with how bright and new my home looks and how soft the carpet and rugs feel when Express Dry Carpet Cleaning has done their magic. read more

Very professional staff and job well done! My carpets are super clean and smell lemony fresh. The gentleman who did my home was pleasant, removed his shoes, cleaned up any mess, and gave me great advice on how to keep all the floors clean (hardwood and carpet). They are responsive on the phone and flexible with your schedule (even last second). I am a homeowner in this area and will need carpet cleaning services in the future--Express Dry Carpet Cleaning will be my go-to! Pro-tips: 1) Make sure your home has the utilities on (power) as the equipment needs electricity. 2) The equipment is loud so if you have kids/pets, plan accordingly. read more

Express Dry Carpet Cleaning - Carpet Cleaning Near Me - Rockville, Maryland

Trust Yelp. I too searched a number of carpet cleaning service providers before resorting to yelp. Express Dry Carpet seems like a well managed company - from marketing their services via social media, answering customer inquiries to scheduling and delivering their services. Decided to have carpet cleaned because of friends visiting over the weekend. I called in the late afternoon and they were able to schedule an appointment the next day. Be sure to take advantage of their special discounts available on Yelp, and inquire the different service offers when you schedule your appointment. Vaughn was prompt, knowledgable, very professional. Note that professional carpet cleaning, sound simple enough, but it's backbreaking and a hard days work without the right tools. We surveyed the designated areas first and then he stared working right away. I was also invited to inspect each area afterwards. Overall I'm very satisfied with this experience. read more

Express Dry Carpet Cleaning - Vaughn - still smiling after a hard days work. Thx! - Carpet Cleaning Near Me - Rockville, Maryland

I just moved into a 7 year old townhome. The stair runners and carpeted den needed some tlc. I reached out for a quote and Express Dry Carpet Cleaning was able to get back to me same day. I ended up getting the air ducts cleaned too. Nabil was very knowledgeable and given the current pandemic situation, he was able to social distance with mask, gloves, and booties while working. I appreciated his thoroughness on the carpet and instructions on how to upkeep the vents and carpets moving forward. I would definitely use them again. read more

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Sam was responsive and his final product as perfect. Thank you for all the hard work!!!

Okay but the cleaning wasn't as thorough as I would have it. Not bad though for a one man company.

My family room is a high traffic area. I needed it cleaned in a pinch. Scheduling was very easy. They were able to come the same week. The cleaner came in and cleaned the entire area paying attention to the high traffic areas and did a spot treatment. read more

Express Dry Carpet Cleaning - After. - Carpet Cleaning Near Me - Rockville, Maryland

Cleaning took less than half an hour and carpets look great. Staff was very professional and friendly. Definitely would recommend.

Update 2021: I gave a glowing review of this business years ago, however management has changed or the workers have changed and I cannot recommend them anymore. 1) The cleaning of my carpets around the house was not very effective. Stains from pets that were there prior to the cleaning were still visible afterwards. I get it if I stain is tough, but previously the cleaners from this company were able to get it out. 2) They essentially ruined a chair of mine. It was stained and they actually made it look worse. Then gave me several explanations as to why this was so instead of "Sorry... We screwed up. That was bad judgment. Here's our plan." They messed up and seemed to be doing a little bit of CYA. 3) They took away some area rugs to clean and seemed to kind of lose track of them. They were ultimately returned, but what it was not on the timeline they said and they were surprised that nobody had contacted me about this. read more

Responsive owner, flexible scheduling, crew was on time and polite. Carpet liked much better after cleaning, but two of the stains reappeared after the carpet dried which was disappointing. read more

Hired them to clean out carpets contaminated by former owners' dog hair, but still tons of dog hair to this day. Not sure if something more should have been done to get rid of it, like vacuuming prior? Also was very late to arrive for the job. read more

I have an older cat with some digestive "issues" and I needed the carpets cleaned and cleaned well. This was no job for a grocery store rental. I poked around on Yelp and after reading the reviews, I called Express. Nabil to the rescue! He was awesome did an excellent job. These carpets have taken a beating over the past year and he brought th back to life. Thank you for being on time, super friendly and not at all weirded out when my kids and I sat on the couch to watch you work like it was some sort of performance art. read more

Express Dry Carpet Cleaning - The main area, so pretty. - Carpet Cleaning Near Me - Rockville, Maryland

Highly recommend!! Excellent customer service from the moment I called to schedule the appointment. I was given an appointment a few hours later that same day. Super friendly, professional, helpful and extremely thorough. Needed a large area rug deep cleaned after a long night dealing with a sick dog. They also cleaned my sofa & love seat while they were here. Vaughn and his assistant did an amazing job & I'm glad that I checked Yelp this morning to get a recommendation. Many thanks for a job well done! read more

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Very professional and friendly company. Arrived as promised and on time, even calling twice to remind and confirm appointment. Competitive pricing too, and the guy who showed up, Nabil, was so nice and knowledgeable too. Most importantly, the carpet looks great! Moving into a new place, we were wary of what laid underneath, but now a lot of those concerns are gone. Thanks for awesome service, we now know who to call if we have any carpet accidents. read more

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Friendly, thorough, and fast. The cleaning solution dries fast and it's safe for your pets. It won't make your home smell like chemicals either. I'd use them again for sure. read more

This company did $6500 worth of damage to our floors. They initially agreed to pay for the repairs but when I sent them the bill they suddenly claimed that they didn't do any damage and wouldn't pay. Beware! read more

The fellas from Express Dry just left and we were pleased by the service we received today. Let's start from the beginning: Calling and scheduling wasn't difficult, however there were a few hiccups in the process (hence 4, not 5 stars). I called and spoke to a guy who originally booked my appointment. Within 5 min I was called back by someone else (a woman this time) who noted that she was calling from express dry and needed some information. This made me feel a bit weary, as she was asking for my name and address which I had already given to the first guy. But when she noted other info that I discussed with the other guy, it put my mind at ease that I wasn't being taken advantage of. On the day of the appointment (today) I was getting a bit curious as to why we hadn't heard from our cleaners by 12:45pm. We were given two option for arrival time - 9-11 and 11-1. I selected 11-1 and promptly put it on my calendar. When I called express dry to check about their status, the same women if talked to before answered and told me the time window for my appt is between 1-3. This was a bit annoying, especially since I hadn't even been given this timeframe as an option when I booked. Fortunately, we were able to accommodate this time switch, but to be honest, normally this would have been a big issue that would have likely resulted in rescheduling or cancellation (and a much different review). When the guys arrived, they were polite, courteous and dog friendly (which we appreciate). One suggestion though - before offering dog treats, be sure to check with the owners to see if it's ok, in case of food allergies or sensitivities. The work was done SUPER FAST, we almost couldn't believe it. They asked us to check the area before they left and gave some suggestions on how to spot the problem areas In the future. Full disclosure, they offer a $15 discount to those who agreed to write a review on Yelp. That said, I'm confident you all know I would have written this review anyway and that my opinion hasn't been swayed. Once the area is fully dried I'll have a better idea of my total satisfaction. But all in all - great work. read more

Awesome customer service! Amazing job! I needed a sectional sofa cleaned. My guy was Nabil. He was very accurate with his arrival time and made me felt comfortable immediately. He provided all the facts up front before we agreed on the cleaning. Very friendly and professional. I would definitely ask for Nabil if you decide to go with Express Dry Carpet. I highly recommend this team of professionals and will definitely recommend them to others! read more

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Express Dry Carpet Cleaning were communicative and professional. Justin was knowledgeable, efficient, and did a great job overall on Carpet Cleaning on my family's home. Despite carpets starting off in rough shape they looked almost like new afterwards. Definitely would recommend! Thank you!! read more

I very much needed some help with my couch and high traffic carpet areas. 3 kids and my coffee habit made spots everywhere. Making appointment was easy and when I called again to modify my appointment, the customer service was great. Justin came within the promised time slot, explained the process and was knowledgeable. This was a smooth process and when we move next year (we are renters), we will use this small personal company again. Posting my ottoman, it had not been professionally cleaned ever. It's 14 years old!!!! read more

Express Dry Carpet Cleaning - Carpet Cleaning Near Me - Rockville, Maryland

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Best dry cleaning carpet service ever!!! Very affordable! Justin did our carpet, he's very pleasant, knowledgeable and thoroughly explained the cleaning process. Our carpets look amazing so I had to let everyone on yelp know :) read more

Express Dry Carpet Cleaning - Carpet Cleaning Near Me - Rockville, Maryland

This place is awesome. I called 430 PM Tues and they were at my crib 11 AM Wednesday. Justin was able to bring my old crusty carpet back to life. I had a lot of stains from slime and dyes. It looks better than when I moved in three yrs ago. I wish I could do ten stars. read more

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They stretched and cleaned the upstairs carpet In my new house perfectly and for a reasonable price! It's so like new, I love it and I'm not even really a carpet person. read more

Cannot judge on service, only on customer service over phone. Tried to call to schedule service and confirm quote. I needed carpet in three bedrooms, a basement, and one flight of stairs cleaned and had a coupon for $180 for deep cleaning of five areas in a house. The person on the phone, who had quite a rude tone of voice, told me stairs don't count and it would be $260ish to clean four rooms plus the flight of stairs ($170 for the four rooms plus $90 for the stairs). I looked on the company's website and nowhere does it say on the site or on the coupon that a flight of stairs does not count as an area. So I was really taken aback and felt like she was trying to rip me off, and she was very dismissive and not willing to explain further or help clear up my confusion. I would much rather use this company because of its good reputation and reviews, but because of the attitude of the person I talked with, I'm getting quotes from other companies. read more

Nabil and Cederic did an awesome job. Professional In every way . I recommend Express Dry Carpet Cleaning.. Our sofa and loveseat looks and smells good . Our area rugs look new and clean... Will definitely use their service again... read more

We requested a newly purchased townhouse carpet cleanup. 3 bed rooms and basement (rough cheap carpet) were cleaned. The phone operator was nice and it was easy to make an appointment. On the day of cleaning, Nabil called before appointment time to tell me the estimate arrival time, which was great especially for the new house I haven't completely moved in yet. Nabil went through room by room the condition, what to expect and how he would tackle the stains then start the cleaning. I was watching him cleaning and he was kind enough to answer all my questions and taught me The house is in good condition, but there were some stains from kids pen drawing and visible dust accumulation that vacuum didn't solve. There was just one big concern - unknown black hard stain (see pic) but Nabil took time to analyze and tackled step by step so it won't get harden and eventually the stain disappeared! They spray cleaning solution on carpet, but it does not leave "soaking wet" but just "moist" that I could walk on it with socks and it didn't bother me much. It dries in a day, they say. After the clean, the cloth of machine was very dirty! The carpet may appear clean, but oh boy, there are it's of dirt and oil on it that you can't see! Looked like the precious owner never cleaned the air duct so we will consider having them clean that as well. The company seems to be well coordinated. read more

Express Dry Carpet Cleaning - After pic of carpet cleaning - Carpet Cleaning Near Me - Rockville, Maryland

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Nabil & Sam came out the same day & did an absolute amazing job! They got stains out that others said they couldn't! There are 5 cats in the house & they used pet & home friendly products. I can't believe how clean the carpet is. They were polite & friendly. They also fixed a few things around the house that I had been meaning to hire a handyman for. I highly recommend them for any carpet or handyman service. I will call them for all of my needs in the future! read more

Yay, my carpets now match my drapes! Not really, but my carpets are clean and fluffy. I would now actually feel comfortable rubbing my face in this nice clean carpet. Called Express Dry Carpet Cleaning to have my two rooms deep cleaned. I was fairly happy with the price point so I decided to book and appointment. The day of my appointment was a breeze. To my recollection, I don't think I have ever received a call the day of telling me around what time they would be showing up. And to my surprise, the gentleman doing my cleaning showed up exactly when he said he would. Eat your heart our cable people, you could learn a thing a two. Justin showed up at my home on time and ready to clean. He told me what he was going to do and got right to work on both my rooms. The cleaning itself did not take long at all. Since it was a deep clean, the carpet was fairly wet after he was done. He had mentioned that I should wait 2 hours before vacuuming, but realistically it took about 4 hours before the carpet was dry enough to vacuum. All in all I would definitely call this place again for my carpet cleaning needs. They are friendly and professional and willing to please. read more

This business stood out to me right from my first conversation with their office. I had called several local businesses and asked for help removing some tough pet stains in addition to general carpet cleaning. Unlike every other business I'd spoken to, this one asked me a series of questions about the stains (whether I'd tried to treat them myself with any commercial spot treatments, etc). The real surprise was that, unlike every other business I spoke to, this one actually told me up front that there was a chance that it would not be possible for them (or anyone) to remove certain stains because some spot cleaning products actually make some irreversible changes to the stains and can lock in discoloration. I hired them on the spot, just for their honesty. They sent Nabil to clean our carpets yesterday. He called a couple hours before to give me an update on his specific timing within the window that the office gave me and showed up on time. He assessed the carpets, repeated that some of the stains might be impossible to remove, then got to work. I really wish I'd thought to take "before" photos because both carpets look amazing. I had given up hope on our stained carpet, but he was even able to remove the set-in stains with some TLC! Nabil also gave me lots of great advice about carpet maintenance and insisted that if we notice any other spots or have any problems, he is willing to make a second trip out to finish the job. I will definitely be recommending Nabil and this business to my friends and neighbors. Their prices are very reasonable, too! read more

Amazing work! Express Dry was very thorough in explaining the process and the different possibilities of some of the stains we had in our carpet. He did an amazing job in bringing our carpet back to life it even brightened our room! Thanks and highly recommend them! read more

Showed up promptly, stuck to the pre-agreed price, did the work in the estimated time w good results. Not much more you can ask for.

I previously used Express Dry Carpet Cleaning when we had water damage to our home. I was happy with the service before so I decided to use them again to clean our carpets. I like that they came to perform the service on a Saturday, so I didn't have to take off or get out of work early to let them in, which was convenient! Justin called when he and his team were about 30 mins away, which was a good heads up. He also let me know that I should vacuum the area they were treating, which I then had ample time to do before they arrived. They were efficient and speedy. Woke up and the carpets were dry. Have used them in the past and would use them again! read more

I had this company come out on Friday because my cat just started peeing in a very specific area and I figured why not do my whole house too. Well, today is Saturday (just one day later) and my cat who was being boarded immediately went to go and pee again in the same exact spot. So we busted out our steam cleaner. There's NO WAY that much dirt should be lifted up immediately after service!!! My husband thinks they just made the carpet "wet" while here. Super disappointed read more

Express Dry Carpet Cleaning - Carpet Cleaning Near Me - Rockville, Maryland

I would give them more than 5 stars if I could. I hired express to clean two sets of stairs, a 500 sq ft room, bathroom tile in 3 baths, and the duct work. I wanted to wait and see how my husband's allergies reacted to the clean ducts. The duct cleaning was worth what I paid for everything. No sneezing, no itchy eyes, no allergy meds. Even he keeps remarking how he can't believe the difference it made. The gentleman who came out was knowledgeable and hardworking. He even discovered a "hidden" out put register on our duct system that a previous contractor had put in a closet. He cleaned the dryer duct without me having to ask. And the pictures of the grime coming out of my "clean" tile was grossly fascinating. If you need carpet, tile, or especially ducts cleaned this is a company I would recommend to everybody. read more

Great friendly service. Came out today to clean our carpets and they are looking fantastic.

Tiran and Keith arrived as scheduled and were super courteous - immediately assessed what they needed to do and got right to work. They got my rugs cleaned in good time and now I feel comfortable letting the baby roll around on them to play. I highly recommend them - definitely ask for Tiran and Keith, they'll hook you up! read more

Express Dry Carpet Cleaning - Keith getting my bedroom rug cleaned - Carpet Cleaning Near Me - Rockville, Maryland

Nabil is AWESOME! My carpets in our house look wonderful. He was fast, kind and incredibly professional. We had some terrible stains that we could not get out and he was able to remove them all! I am so happy with the job he has done. I will be sure to call Express back and request Nabil!!! read more

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My husband found this company on Yelp and saw that they were inexpensive with a lot of positive reviews. After they finished cleaning our house I learned that they solicit reviews by offering rebates. I did not take the rebate, and I think that their rebate is a major reason that they have lots of high ratings. At our home, the technician showed up late. I specifically told him that I did not want to move a certain piece of furniture. He took it upon himself to move it--without asking--and lost a part of it. My carpets did look cleaner afterward, but mainly because I had to vacuum them both before and after this "cleaning," which as far as I can tell mainly pushed dirt around rather than removing it. read more

2nd time I have used Express Dry Carpet and will continue to use them! * Got up stains that previous companies could not get! * Very polite and professional. * Previously used Chem Dry and was unhappy. * Chem dry Workers work on commission and rushed the job. * Previously used steam clean - messy and ineffective for deep stains. read more

Nabil did an amazing job! Did a deep clean in the basement and 2 bedrooms in an hour. He was very courteous and moved everything around for me. Most importantly the carpet looks great and smells nice, kind of a citrus scent. He showed me the cleaning pad and it was so dirty from years of use. I will definitely be calling them again! read more

Express Dry Carpet Cleaning - After cleaning - Carpet Cleaning Near Me - Rockville, Maryland