Wow!! Thank you to this amazing family run business. Our dogs had an accident on our new rug and oof- the smell of urine wasn't going away through our attempts to clean it. But I love this rug. I did not want to get rid of this rug. I called, they scheduled us immediately and were incredibly communicative. We received our rug - literally, like new, so quickly and in time for Thanksgiving! To Bill and the Mrs- thank you! To your great team- from pick up to cleaning to drop off, thank you! We are so happy to have found Greensafe Carpet Cleaning! read more

Justin did an amazing job --- on time, very professional, and paid great attention to detail. He even left booties for us to walk thru the house. I highly recommend! read more

Greensafe Carpet and Floor Cleaning - Looks like new! - Carpet Cleaning Near Me - McLean, Virginia

I reached out to Greensafe through Yelp after seeing all the great reviews. Bill got back in touch within minutes, gave me a quote (min. $200 for 500 square feet and $.40/additional square feet I believe) which was much more reasonable than some others who reached out to me via Yelp. We got scheduled with about a week's notice no problem, Bill showed up early (but called ahead to make sure that was okay), and was in and out in no time. He did a great job and even left enough "booties" for my family to walk around until we moved out so we wouldn't wreck the carpets or our socks. Carpets look great, Bill was about the nicest guy I've met in a while, and I can't recommend Greensafe enough. read more

Can only echo what the other reviewers have said: Greensafe is the real deal. They were easy to communicate with, courteous, reasonably priced, and did a great job cleaning my carpets. Special thanks to Justin, who did the work today. Will definitely use again! read more

I could not recommend Greensafe enough. I have reached out on 2 separate occasions for cleaning of 2 couches. Bill responded to the requests immediately and was able to get someone over within the same day of the request! Bill came the first time, and Justin came the second. They were both great and helped clean couches that haven't been cleaned for years, as well as one that had cat urine on it from its previous owner. The couches came out great. We will be a recurring customer and use their services for our rugs next! Top notch, professionals! read more

Quick response time, serviceman showed up early actually, was polite, quick, clean and efficient as usual. No issues or problems. Fair pricing and quality work. I wanted to tip him but I didn't have cash. I'm used to using zelle, Venmo, cash app etc. and my service man was old school cash in hand. So have cash to tip if you tip. I owe him double tip next time. There will be a next time. I've been using them for years. Always a good job. read more

Greensafe Carpet and Floor Cleaning - Freshly cleaned carpets dried the same day. On time, quick, efficient and clean. - Carpet Cleaning Near Me - McLean, Virginia

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Had an amazing experience with Green Safe Carpet and Floor Cleaning. The owner was quick to respond to our initial request to have our recently re-purposed dining room furniture deep cleaned, as well as two carpets. We were impressed with his knowledge of cleaner products when doing deep cleaning, as well as personable customer service. It was refreshing and encouraging. We were further more impressed by the service provided by Justin. He arrived at our house promptly, answered all of our questions and was also personable and helpful. I was impressed to hear he had been with the company since 2012, a testament to the quality of service and care this company provides not only to its clients, but also to it employees. Their price were excellent and their kindness exceptional. I highly recommend their services and will definitely be reaching out for all future deep cleaning needs. read more

Very reliable and extremely efficient. I spoke to Bill after I spilled coffee on our rug. He was very professional and accoomadating! Justin would come and he was so patient and kind.They came many times until the stain was gone!! Soo happy with their service! Will be working with them in the future!! 100% would recommend. Here are before and after photos. read more

Greensafe Carpet and Floor Cleaning - Carpet Cleaning Near Me - McLean, Virginia

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We love Greensafe carpet. We've been using them for rug cleaning for 3 years now. Bill is always such a pleasure to speak with. All of his employees are extremely kind and take time on our carpets. Highly recommend! Excellent service and staff! A+ read more

A well-run business! Bill's response call to our initial inquiry was prompt and helpful, we scheduled service for the next day, Justin showed up early and got the work done perfectly. Very reasonable price for high quality work and excellent service. Highly recommend and will definitely use them again. read more

Honest family owned business that I highly recommend. Bill and Eli both provided excellent service. I spent time researching companies and had messaged 5 prior to choosing one. Bill answered immediately and was the only one to provide a thoughtful description of pricing and what was covered. Going with them was a no brainer! The night before they were scheduled to come, I called Bill around 6pm to see if we could move the appointment since I had contractors coming to install shower doors around the same time they were scheduled. Bill was polite and offered to work around my schedule to make sure it was done before the holiday. They did an amazing job and even moved items around/out of closets to make sure they cleaned where there wasn't any major furniture Excellent customer service and we will definitely be using them in the future. read more

The guys came and cleaned a big white extra plush rug + a large sectional that hasn't been cleaned in 5 years + a heavy duty kitchen runner. They were on time and super efficient, I think the whole thing took 30 min. They wore masks the whole time even though I wasn't and I told them they don't need to (they were dripping with sweat, but if you worry about that kind of thing you're good). Setup was super easy too. Lodged a job request on yelp and a few messages later it was all setup for them to come in 2 days. Highly recommend!! read more

We used Greensafe to clean our carpets, bed, and couch. Both gentlemen were professional and seemed like nice guys. The price was reasonable considering the amount of work that was done. I have major lung issues, which is why we wanted the bed and couch cleaned. I'm happy we did. Since the past few days I've noticed some improvement in my breathing, which is always welcome. read more

Truly appreciate Bill and the Green Safe team. They recently went above and beyond with a rug cleaning for us. We're very grateful for their timeliness and diligence - would highly recommend them. read more

Greensafe was amazing. Their representative, Elli, came out to my apt to clean my living room area run and was done within 20 min! I consider myself a responsible dog owner, very quickly cleaning up my puppy's accidents when they happen, so there were no stains, but a slight odor lingered. Still, the amount of grime they got up from my 15-year old rug blew my mind! Photo attached of what they got out! They also do upholstery and did a quick clean of a chair's cushion. It's never looked whiter! I would highly recommend them! read more

Greensafe Carpet and Floor Cleaning - Grime they removed from 1 white chair cushion and my 15-year old area rug - Carpet Cleaning Near Me - McLean, Virginia

I thought my carpet was unsalvageable, but they got out a major stain. The technician they sent out was a great guy (sorry I am gapping on his name) and did a great job. They even followed up a few hours later. Very positive experience, and wouldn't hesitate to recommend them. read more

My car has never looked better! Green Safe Carpet Cleaning did a great job cleaning multiple, dark stains from the upholstery in my car. The work was quick and thorough, and friends have commented how much better the seats look now. I'll definitely be back -- but hopefully with fewer coffee stains next time! read more

Great job. Efficient and friendly owner. Would use again for any carpet cleaning needs.

Listen, when I tell you the customer service is outstanding here, I am not even joking. Extremely quick and responsive, very friendly and just the kindest most real people I've ever had the pleasure to work and book with, scheduled my mattress cleaning for next month and the process was easy and Bill was beyond kind and I would highly highly recommend this place! If i could give 6 stars I would! read more

Old fashioned customer service at its best. Asked for a quote at 7AM on yelp- and the owner Bill replied with a quote within 30 minutes. I did not expect that quick of a response. Scheduled time for 2PM, the team arrived 25 minutes early. Awesome. Very knowledgeable, and friendly staff that helped get the job done in great time, with excellent care, price and courtesy. Will 1000% refer them along and be using them moving forward. Thanks Eli for the great service, thank you Bill for getting this squared away and scheduled. read more

I cannot say enough good things about Green Safe Carpet Cleaning They are professional, efficient, and prompt with their communication . They aim to please and I highly recommend them. Both Bill and Eli are extremely courteous, helpful and a pleasure to work with . They both excel in customer service . read more

I don't usually write reviews but it's not often you get a level of customer service that defines the term. From the fast response via Yelp to the team showing up the next day to the warm, friendly demeanor, to the quality work -- it was all really great. This may sound overly positive but that's what we experienced. Bill and his team, were fantastic and I highly recommend them. We'll be using them again. read more

Long story short, the previous owner of the home I purchased had three kids, and a dog that urinated all over the place... Unfortunately I don't have a before and after photo, but all the unsightly spots and even the stench of dog urine has been removed from two stairwells and a dank basement! While the carpet dried it did have the lingering stench of urine, but that quickly subsided once the carpet dried out. I saw the aftermath of the water and I can bet that it is as dark brown as a bad night after drinking and Taco Bell. I sent a Yelp request for a quote/appointment, and Bill immediately replied. He charges $175 for a minimum of 400 sqft. After reading reviews about a surcharge of additional fees, I inquired and he confirmed it is $175 total. Which is exactly what I paid, via credit card, plus a tip because of the three floors that needed work. Definitely would use them again! read more

Greensafe Carpet and Floor Cleaning - Carpet Cleaning Near Me - McLean, Virginia

Bill and his wife were EXCELLENT. They were extremely responsive and accommodating when I requested the service the night before. They came in the next morning and made sure everything was spotless. Like everyone here has said, this is a family-owned business at its best. Great customer service, great value, and even better quality of service. We will using their service from now on and will refer friends and family to their business! read more

Bill is very responsive and the cost is very reasonable. I was able to get my carpet cleaning scheduled quickly and they did a great job. Have used them twice and highly recommend them! read more

They did a great job! Very responsive, on time, friendly, and efficient. They were very transparent with pricing and measured my space to make sure they didn't overcharge me. Definitely recommend! read more

I highly recommend Bill and GreenSafe! I used them years ago when moving out of an apartment and again when moving out of another apartment into my own place. This time I had them clean the carpets for the old unit I was moving out of and the carpets of the new townhouse I recently purchased. I appreciate Bill's flexibility when I needed to move both dates to accommodate some renovation work. I had a slight issue with the landlord/property management for the unit I moved out of and Bill kindly went back to clean the carpets a second time for them when I reached out almost 3 weeks later. I assume the issue was the property management team not properly venting/cooling the place after I moved out since I had no issues with the carpets they cleaned in my new place. I will definitely use them again in the future! read more

My white wool Berber rug looks like new even with a dog and a four year old... I met Bill who is friendly, knowledgeable and professional. He decided it was best to take in the rug to his facility and promised to have in within 5 days , and he delivered! Would use again and recommend for sure. read more

Greensafe Carpet and Floor Cleaning - Berber rug in my living room that was cleaned - Carpet Cleaning Near Me - McLean, Virginia

Amazing service. Bill is responsive and honest. He goes out of his way to make sure his customer is pleased with the results. We have a dog that sheds like crazy and he threw up on one of our living room rugs. Bill and his crew took the rugs and brought them back looking and smelling amazing. Highly recommend this company for carpet and rug cleaning! read more

Unfortunatley, my wife and I trusted these good reviews on Yelp. I called on Friday and asked Bill to schedule a carpet cleaning for Saturday that he said they do not have availibility for Saturday, so he scheduled it for Tuesday 9/6 at noon. But no-one showed up on Tuesday, and after sending a message/several calls with no answer/leaving a voice mail. Bill sent me a message on Yelp that he thought I wasn't sure about scheduling and time for the carpet cleaning. Very bad experience. There was no misunderestanding about the appointment, and we already confirmed and my wife was witness when I was talking on speaker. Also, I have your quote for $130 for a room. No-one talked about no charge service. This review is not for an appointment, you really do not care about customers and their time. Honesty is the best thing in the world. read more

Bill and his wife was very nice to work with! They were quick with their response to my request and flexible with my timing/date of the service. He even called me to explain what he noticed and what he did to correct the issue, etc. Looking forward to using their service again when I need it! read more

Bill and Eli are not only the nicest people you'll meet but very responsive and reliable. They have been my go to for carpet cleaning and oriental rug cleaning. I know that I will get a great value and great cleaning on my carpets and rugs each time. I've used others in the past and never received the high level of customer service I receive from them. You won't be disappointed. read more

If I could give 10 stars I would. Bill and his wife Anne are such wonderful people and did such a great job on our carpets and rugs. I highly recommend them. Our carpets were awful and he made them look great! Such a nice couple! Great prices too! read more

Bill was fantastic to work with and so was his crew! Quick response, easily accommodated switch in our schedule, and showed up a little early! Job (stain on an expensive sofa) was well done with little inconvenience. With a medical issue in our house everyone needs to mask but that was no problem at all for the crew - there was minimal contact and total respect for our request. I wish I'd found Greensafe sooner!! Thank you Bill and Eli!! read more

Bill and Ann dropped everything and rearranged their schedule on a busy Friday to handle my pet emergency. Were at my door within two hours of my desperate call. They could not have been more helpful. Highly recommend. read more

The team at Greensafe is great to work with. Bill responds very quickly and his colleague Justin is diligent and knowledgeable. We have hired them several times to clean our carpets and polish our hardwood floors. The house always looks immaculate afterwards. They spend time buffing the floors, deep cleaning the carpet and preserving the hardwood. Overall excellent experience working with them. Bill and his team are also animal friendly, which is great because they are always so considerate about our pets in the house - being careful so the dog doesn't run out the front door or the cat is in a safe spot while they are working around the house. read more

Bill and Eli were recommended to me by a trusted neighbor. I have to say I've had issues with the reliability of carpet cleaning companies in the last. I have had companies say they would arrive at a certain time and never show up...and then never do a follow-up call to explain. Bill was pleasant and professional from the moment that he picked up the phone. We found a cleaning date right away, and sure enough Bill was at our house right on time. Bill and Eli were polite, honest and hardworking. Our carpets and couches look brand new, and they were both very kind to my daughter who was doing her schoolwork at home...and to my Labrador, who is the baby of the family. Thank you for a great experience. read more

Bill and his wife Ann are such kind and friendly people and did an amazing job cleaning my sofa and rug after my puppy had an accident. Bill was responsive and got back to me right away and came to my place within a few hours. He was friendly, thorough, and a pleasure to chat with and my rug and sofa have never looked better. I cannot give enough praise to Greensafe Carpet and Floor Cleaning - thank you Bill and Ann! read more

Initially I was not going to give this company a favorable review as we had some issues with the price and the results. But after the owner contacted me, and then personally came over to the house to apologize and address the issues, I changed my mind. The owner was very responsive to my initial phone call and to scheduling our rug cleaning. He sounded like he knew his business and wanted our business. We were given one price for a certain size of rug surface area, but then charged a slightly higher price when the work was done. I called to complain and he admitted he probably neglected to tell us about the environmental fee, and he wrote us a reimbursement check the next business day and delivered it personally to our house. We also felt our rug was left too wet, but fortunately it dried out within the next 24-48 hours with fans. I was also still a little upset the person doing the cleaning left the wooden legs of an old dresser on the wet rug instead of placing them on plastic. Not good for the wood. read more

Had the pleasure of meeting Bill and his wife today, they did an outstanding job on my carpet for my apartment move out! My carpet was a mess since I have a puppy but it looks brand new now! They are very punctual & extremely pleasant people! read more

Greensafe Carpet and Floor Cleaning - Carpet Cleaning Near Me - McLean, Virginia

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