Janifa and Josefa were very polite and helpful in finding our wedding bands. Definitely recommend…read moregetting your jewelry here.

Staff was very friendly. My daughter's first purchase and she loved her earrings! Doors are locked…read morefor safety which we appreciated, since all these robberies ... she will definitely come back.

Raul, the District Manager, is an absolute angel! He helped resolve all of the issues I had with my…read morering in such a kind, empathetic, and professional manner. He truly went above and beyond and exceeded my expectations in so many ways. From the moment he stepped in, I felt heard, respected, and genuinely valued as a customer. A special shoutout to Crystal from the Huntington Park location, who also exceeded my expectations and embodied what it means to be a great manager. Her professionalism, customer service, and willingness to help made a lasting impression. Because of Raul and Crystal, I would absolutely remain a loyal customer and confidently recommend this company to friends and family. Raul, thank you for making me feel like a valued customer and for turning a frustrating situation into such a positive experience. Your kindness and dedication did not go unnoticed

came to the plaza to buy my 2 year anniversary gift, but the associates looked like they were…read moreclosing the store at around 12:25pm. They put up a sign they'd be on their lunch and back at 1pm so I left to buy other stuff for the same gift. I came back at 1pm and they were still closed. Waited about 10 minutes and no one reopened. I have to get to work at 2pm so I couldn't stay any longer. So disappointing I didn't get what I initially came to the plaza for... and now I have no gift for tomorrow morning. Thank You Daniels!!

Went to southbay coin to sell my chain, but they tried to lowball me. Went to Claydon Jewelers and…read moregot double the price! Shoutout to Clark!!

Fantastic customer service and Ruben was amazing. He explained and showed me of the quality of…read morediamond and very informative. Thank you!

Exceptional service from start to finish. I visited this location for a loan and received exactly…read morewhat I needed with clear, efficient assistance. The staff was welcoming and professional, with Veronica and Irene providing outstanding customer care. The owner was also incredibly kind and attentive, which added to the overall positive experience. I highly recommend this location for anyone seeking reliable, friendly, and trustworthy service, and I will definitely be returning in the future.

Amazing customer service! The women, Veronica and Irene are so extremely helpful and so kind! They…read morehelped me pick out some jewelry and they gave so many wonderful suggestions! I 100% recommend going here and I will be sending my friends and family here !

Terrible experience!!!! The woman helping us was extremely rude. Her name is Carla, She kept…read morefollowing me in my way as if she was thinking I was going to steal. She told me I can't have my phone on and can't record. Sucks because I wanted to spend some money!.. I'll take my money elsewhere before I'm ever treated like that

I went to Pierce my baby ears here but I am not happy with the results. Her piercings are not even…read more The lady did not Pierce them where I had asked her to and where she marked it. This piercing is to much to the side and high up. The lady didn't even go over how to take care of it after. I'm so disappointed.

I am so grateful to the amazing team at Coby Madison for repairing my wedding rings. I had been…read moremeaning to come in to get my rings resized as they had started to fit tight, but I waited too long and ended up having to get them cut off! One night I could not get my rings off no matter what I did! My finger even got swollen from trying to get my rings off. The next morning, I went into Coby Madison and was greeted by James. I explained my situation and he looked at my finger and right away noticed that it was swollen. He said he could help with cutting the rings off. He was able to get them off quickly, and although I was relieved to get them off after being stuck, I also felt sad that they had to be cut off. While getting the rings cut off, I got hot due to being nervous and James had me take a seat and gave me some water. I really appreciated how kind he was and that he understood having my rings cut off can be a bit emotional. Since my finger was swollen, I had to wait until the swelling went down to return to be sized for my rings to be repaired. James provided me with a bag to keep the rings safe. I returned two weeks later to make sure the swelling was completely gone. This time I was helped by Linda and she was amazing. She had me try on different rings to make sure we got the correct ring size. She provided me with options on how I could repair my wedding ring if I needed to change the design. She informed me that the store has a texting system which makes communicating with their customers easier. This really was convenient for me to get updates on the repairs for my rings. They had originally informed me that it could take 3-4 weeks depending on how many orders they are working on, so I was pleasantly surprised when my rings were ready in two weeks. I felt so naked without my rings, so I was happy that they had them ready quicker than expected. My rings came out great and fit perfectly! They also looked clean and sparkly. I had an amazing experience working with James and Linda. They provided great customer service! I would highly recommend them for any of your jewelry needs.

They used my diamonds from my original wedding ring to create a beautiful eternity rose gold…read moreantique band. James understood my vision perfectly. It matched exactly my current setting that I also purchased from them 5 years ago and had them add my solitaire diamond. Highly recommend!

I had a bracelet and chain that needed repair, brought them both in and was satisfied with the…read moreoutcome. Price was fair. This is the second time I've come in and always been happy with the result. Give them a try!

Highly recommended..... I had driven by this store many times never had I thought about stopping by…read morestop by today great service people inside know exactly what they're talking about and they will help you and they go the extra mile for you will come back definitely to get another piece of jewelry