Great service ! Great quality jewelry ! They always have everything I'm looking for .read more

Is this guy serious? He messed up my piece and is now trying to charge me $200 to fix issues caused…read moreby his own work. That is not honest business practice. I left a screenshot of our conversation down below.

Juan helped me very knowledgeable and easy to talk to. I really appreciate the job they did in…read morerepairing the hinge on my glasses . Super helpful

I recorded a full video of my experience going back to challenge the workmanship of service. I was…read moretold that I had 30 days which is not posted nor was ever told to me prior to establishing/granting the service. I was told that I would have to pay for the repair and replacement of the wire which I never authorized in the first service, which I informed her it should have never been replaced because I had only asked for the silver lobster claw addition to my necklace. To make it worse she said that the guy who did it wasn't around and that it might take up to two weeks to get it back! Or maybe I could just go to the Lakewood location... I told her that I had been trying to call the store. I told her I've been calling her location in Downey but the number is disconnected... She tried to give me the 10% coupon and was as pleasant as possible, I didn't get angry nor fight, I simply informed her that it's okay I had already left a negative review about the situation but had hoped for a solution not involving me to further pay for this gentleman's mistake. I didn't leave my necklace nor feel inclined to pay more for terrible Overpriced services. She kindly replied to the review comment that I could go to Michael's and buy the wire myself for next to nothing (which is true and what I did as a solution) compared to what fast fix charges. I paid $10 at Michael's for a 96 strand wire and it took 15 minutes to reassemble the necklace without the tools typically required. I did my best to keep things in a positive light for myself and fast fix but the store has failed to provide good/quality material and service. A short time later I received a call and voicemail from a number I didn't recognize and forgot about it until today when I realized that someone had reached out to discuss this. Read it yourself, as if I'm in trouble and must call this person back. No thanks, I tried in person and was already further let down as a paying customer. I owe fast fix nothing and the service is reflected honestly in my review. It's their reputation and responsibility to make things right. I am sure that I was called in regard to taking my review down, but it shall remain to inform the public because it is too little and too late. Seriously my concerns have been swept under the rug. I feel that I was already taken advantage of by the overpriced service, the lack of communication, the fact that an inferior product has replaced the superior product it came with and that the warranty is laughable. Lastly to be told it's wear and tear on a light weight product is ludicrous. I've had this necklace for years and the original wire never broke or frayed but it's my fault when I barely wear it. It's okay, I already started talking to my lawyer friends about this matter. I would have been better on fast fix to resolve this matter by actually taking care of me as a customer while the review alone is already costing them for unfair dismissal and practice. DONT WASTE YOUR MONEY OR TIME HERE.

besttttt spot…read more dannnnny and chris will make your jewelry and watch dreams come true... they make 1 of a kjnd jewelry.. fix any watch or ring.. clean your jewelry freeeeeeeeeee.... Great spot.. RUN 2 FINE JEWELRY

Seriously, the guys who own and run this spot are super! Friendly, knowledgeable, and generous…read more They treat me so nice whenever we go. This is my new place to go for any jewelry needs.

Janifa and Josefa were very polite and helpful in finding our wedding bands. Definitely recommend…read moregetting your jewelry here.

Staff was very friendly. My daughter's first purchase and she loved her earrings! Doors are locked…read morefor safety which we appreciated, since all these robberies ... she will definitely come back.

I bought a watch online from there website and I came in for adjustments. They told me they don't…read morehave the tools to do it and they only do the ones they purchase in store or what they have available. Two things don't add up you said you don't have the tools but you can do the ones in store only. Links are about the same as any other watches. 1 Star

Horrible! Wife's wedding ring's Diamond came out a week before our wedding and after having it…read morefixed it fell out again less than a year later. We also had it resized and the band snapped on the bottom of the ring. When we showed the employees they told us "oh yes that's totally normal for them to break?!? Lol if you're reading this don't make the same mistake we made!

Their nameplates work as the perfect gift!! Decided to get my friends birthday gift the day before…read morebut thankfully the owner Julio himself told me it only takes around 2-3 hours to get done. The price was the most affordable I was able to find in the jewelry district and the quality is great!

Solamente quiero decir que tengan cuidado en este lugar yo lleve mi diamante de 1.50 y excelente…read morecalidad.y me lo cambiaron .estoy en el proseso de ver como los llevo a Corte no les confien sus joyas

This was my first time shopping at Jared, and the experience was amazing. Salvador helped me…read morethrough the whole process and made me and my mom feel comfortable from the moment we walked in. He was professional, and really took the time to help us find the perfect ring. Buying jewelry can feel stressful, but Salvador made it easy and enjoyable!!, I'll definitely be coming back and would highly recommend asking for him . Great customer service all around!

If you are looking for jewelry or want to create something special and unique, then you definitely…read moreneed to seek out Thu Nguyen at the Cerritos California location. Where do I even begin? From the very first interaction that we had with Thu, she made us feel very welcome and comfortable. She was absolutely professional, amazing, patient, friendly, and knowledgeable. She helped us create a dream piece that I will cherish forever. She presented to us different diamond sizes and different ruby sizes. From there, we asked for her personal input as far as the combination of sizes of rubies to diamond. What she selected for us was perfect. It came out spectacular. She is such an incredible asset to Jared's and made our experience very memorable. Thank you so much Thu for all your hard work and thank you, Jared Jewelers.

I came in not really knowing what I wanted -- just had a vague idea of getting something for my…read morewife's birthday. The guy who helped me (I think his name was sam ?) was really patient and didn't push me toward anything out of my budget. I ended up with a simple gold bracelet that my wife absolutely loves. The selection is solid without being overwhelming, and the prices felt fair for the quality. The store itself is clean and well-lit, which made it easy to actually see the pieces properly. Only small thing -- parking nearby can be a bit annoying on weekends. But I'd definitely come back when it's time to find something for our anniversary.

I was recently shopping around the DTLA jewelry district and decided to stop into Oro LA. I was on…read morea hunt to find dainty jewelry that was not going to tarnish as I wouldn't be removing the bracelets often. Sam, the owner was able to give me the best price on this solid 14k bracelet compared to the other jewelers I visited in the same day. This bracelet is now not only my most worn, but easily catches people's eyes and I get so many questions on where I got it from. Couldn't recommend this place more for your fine gold jewelry