Rusty was the best customer service representative in the history of mankind. Very professional,…read morevery personable and very knowledgeable.. I was a 1st time customer and was very pleased with my service, the wait time and expectations. In addition, I found out Tire exchange does more than just work with TIRES.. They are a full service center with experienced mechanics and their work is exceptional.

Always helpful and professional. This is my go to tire shop. Highly recommend these guysread more

The attitude I received today from Tim over the phone was so unnecessary. He couldn't get my phone…read morenumber right and wanted to get snappy about his lack of hearing. Spent too much money at this place to deal with toddler mentality (snaps when something isn't easy/is not the only time this has occurred). Sincerely, if you can't speak to people... Don't. I know mechanics aren't the happy go lucky kind anyway but my god.

Battery charging issues Alternator replacement, Great communication, final price cheaper than…read moreexpected.

Wonderful with zay and ken. No high pressure sales tactics..drove 2 hrs because of their customer…read moreservice.

From Darryl and the team in the Service Department to Hunter and Kenny who worked up the best deal…read moreI could ask for, Piedmont turned what could have been a nightmare into one of the best car buying experiences I've had. Highly recommended

Tires and Alignment with good pricing and service. Very pleased! Will recommend and return for…read morefuture service.

Before taking your car here take pictures of your rims just had 4 new tires mounted yesterday brand…read morenew car when I picked it up all 4 rims had scratches on them took it back to the shop the guy did not take any ownership for it , won't be coming here again BEWARE!!!!

It was easy and great and expedient service. I am so glad to find such a great place for my car…read moremaintenance.

I called Welborn because I had a screw in my tire. After inspection, Zach advised it could not be…read morerepaired, I needed a new tire. While talking with him, I mentioned other things the car might need and he informed me that Welborn does mechanical as well. He took my car and after a diagnostic informed me that all it needed was an oil change and the one tire. I appreciated his honesty. Zach and everyone that I dealt with was knowledgeable, professional nice and helpful. Thank you! Highly recommend

I had them replace a serpentine belt on my Ford Focus sedan; they were prompt with communication,…read morevery courteous and very competent. It was very convenient to have a mobile mechanic service the car and their pricing was very reasonable for the amount of work they did. I was very satisfied with the amount of time taken, the quality of work and their level of professionalism and courtesy. I would highly recommend them and will more than likely use their services in the future.

Always their when I need them! Give great prices and are respectful and understanding with…read moreeverything! I have called them for thermostat replacing, oil changes, brake replacement, and detailing! I recommend these guys and it doesn't hurt to give them a call!

Highly recommend! Very reasonable and masterful at diagnosing problems that are actually in need of…read morerepair doesn't try to upsell for the hell if it. Good people! Also they work on all vehicles including RV's

He received a few thousand dollars from us and my Volvo still isnt working properly. I use to take…read moremy cars there for repairs years ago but never again. I'll pay the dealership with experience before I go there. The girl at the front desk will argue and be rude to customers. Tell us we drove our SUV 25 k miles in 3 weeks instead of saying she wrote the mileage down incorrectly. Charged us $72 for 1qt of oil that he failed to put in our car 3 weeks ago. 2nd trip and still don't know what's wrong with my SUV. Rip off. don't recommend them.

Visited there 1st time today just to get a estimate of the work I needed on my car. They were…read morereally nice and professional so I will be going back to get the work done there.

I purchased a car to give to my son in FL but it needed some work and I was told to take it here…read more The people were super nice, got the car in right away and did the work at a very fair price. I was pleasantly surprised to hear that the work was warranties so if there was a problem he would not have to come back here. Well... after I dropped it off to him a week later it had a small problem. He took it locally in FL and told him he would be reimbursed by calling the 800 number. I stopped in at Carolina Automotive to get a copy of the original receipt and they reimbursed me completely without having to call the number. They were (again) extremely nice and I certainly appreciated not having to put in the claim. I would recommend them to anyone who needs repairs!