Thank you CHARLIE! Great service, friendly staff and little wait time. My perspective on car…read morediagnostics and repairs is restored. I will definitely be back if I need my car checked out again.

Horrible experience both times I've been here. They lost my keys the first time and the most recent…read moretime they charged me for nothing and when I got my car back the whole thing was locked up and would not start. Do NOT take your car here. Would give zero stars if I could.

nicest place! clean and friendly! great price with great service! I highly recommend!read more

My car isn't fresh off the assembly line, so she doesn't have all the latest bells and whistles…read morethat newer models boast. That said, the service managers are always pleasant and happy to walk me through what work is needed. The services are consistently handled thoroughly and professionally, which gives me real peace of mind.

I was having a ticking noise coming from my engine and took the car into another shop. I was told…read morefrom them my car would have to replace the engine and it would cost me 10k+ for a fix. I then had it towed to this Midas and Jordan and his guys did a fantastic job at communicating with me. They found the issue fast and fixed it for me for only $250, this is the most trustworthy and reliable shop I have been to in Birmingham, Hoover, Vestavia...you name it! I went from thinking I had a total car to these guys fixing it up in 3-4 days and ready to drive 300 miles. Just completed the drive and the car still sounds great and no problems, couldn't thank these guys enough!

GREENSPRINGS MIDAS IS. THE WORST THE SO CALLED MECHANIC BROKE MY OIL FILTER GASKET!!! and refused…read moreto own it!! now I have to sue him in Court!!! I'm not letting this slide I've saw people like Roland and the mechanic get over on little old ladies like myself!!! but not today!!! and I have video footage that proves they had my car stuck and it took about 30 minutes to get it down!!!!! They are mine!!!!! I'm Legally going to handle this and WIN!!!

Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

Wonderful service On time…read morePolite Careful Honest There when we needed them. I will use them again. Thank you so much for helping us.

I came to Firestone on a Wednesday evening to get a quote for some tires. Anthony is the gentleman…read morethat helped me. He gave me the good/better/best options and informed me of a tire sale that was starting the following day. I appreciated that info as who wants to spend any more money on car maintenance than we have to? I scheduled my work for Saturday morning at 10. When I arrived to check in promptly at 10, the lobby was already full of people waiting for their vehicles maintenance. There is a tv and several chairs to sit out the wait. However, unlike many other car maintenance shops, the waiting area is not separate from the main lobby. That being said, those waiting can hear all your business, including your phone number when they verify that. I was leaving my vehicle and coming back once the work was complete. (I highly recommend this) I was only getting two new tires replaced and they do an alignment check while they're at it. I returned to the shop at 11:40 (I had not been called but figured they couldn't be too much longer) and they had JUST put my car on the lift. It was 1:00 before I was out of there. There were lots of others waiting on their vehicles for extended periods of time. At one point, we only saw one gentleman working in the shop, going from car to car. (May have been lunchtime for the others, given the time) Andrew is the gentleman that helped us check in and out the day of the work. When I suggested putting the new tires on the front and rotating the ones currently on the front to the back, he educated me on why I may want to have the new ones on the back. He did it in a way that was respectful and I appreciated that. He was friendly and pleasant. He didn't pressure me to do the alignment once I declined which, again, I appreciated. I paid $480 for two of their "better" tires, with installation. Overall, it was a decent experience. I would definitely recommend working on more staffing and/or coordinating the appointments better so that the appointments mean something. Waiting for three hours for two tires is a bit frustrating.

I came to this location to get a tire plugged, they told me there was a 45min to an hour wait. I…read moregot there at 12:30pm and it is now 3:09pm and they are just now taking my truck back. They let two cars which came after me go before me (NO APPOINTMENT). One of the vehicles that went before me was towed in from the side of the freeway (BMW). When I brought this to their attention they said "let me check" and never came back with an answer. I will NEVER bring my vehicle back to this shop.

Very prompt service. Polite staff. The gentleman that helped me was named Justin or Jordan maybe?…read moreHis initials are JS according to the receipt. I wish I could remember because he was excellent. He answered my questions, didn't rush me, spoke to me in a polite manner and did a great job. I asked if there was a discount for state employees and he said there wasn't but could give me a $5 discount anyway. I really appreciated that! I definitely recommend this location for an oil change.

Great service, went around lunch time so service was a little backed up. But once it was my turn my…read morevehicle received excellent care. Staff very professional and answered all my questions regarding condition of my car. I'm from out of town , didn't expect this level of local service.