This place is terrible. Requested money back the first time, they refused and offered a different service to "fix the problem." It didn't. Got in a heated argument with manager and was told to take them to small claims court. Out of $2400 with a truck still messed up. They claimed wrong spark plugs were installed (they weren't) and changed them anyway and it's still messed up sooo doesn't make any sense. Then claimed it was transmission. The vehicle has a new transmission and took it back to where it was put in. They verified it was in fact not a transmission issue. They are incompetent. Couldn't even tighten clamps read more

A $50000 oil change. Avoid this business. Here's why.. Lie 1:We ask, do you do oil changes on BMWs? Their answer was "Yes. We have a guy that works on BMWs." with more reassurance we bring them my X5 that we had just driven on a 1500 mile trip. Lie 2: "Your previous service tech stripped your oil pan plug" ( not possible since we had no issues driving it across country.) HUGE oil leak following the service. We call, their "Solution"? New oil pan needed. What? There was no oil in the vehicle a few days after they service it, so we had it TOWED to a certified BMW service dept ( the only places it has ever been before) and the damage done by Express Oil Change was so extensive ( they do not have the tools to work on BMW or the knowledge, so cracked oil pan and more..yes we saw this firsthand). Our bill was close to 5,000. and of course we are out the money charged by Express as well. Had we not seen the leak, the engine would have been done for! Bottom line.. How you do anything is how you do everything... Lies to get a customer in, only built on more lies. No integrity. I would not take any make of car to these people. read more

This place messed up my husband vehicle when they were suppose to fix gasket instead he is vehicle is screw thanks to this place he has oil over all his engine because the people there don't know how to do any your vehicle except to screw up Also they have issues with what ever color u are I notice that with this place read more

they took advantage of my wife and charged 575 dollars for a battery we could have gotten form the dealer for 300 dollars....

The oil change turn up is real at Express Oil Change! I pulled in today to get a standard oil change and it was a very quick process. During my visit I was offered water which is great. You get to stay in your car while your car is being serviced that's also great. There I was greeted by Phil who was a ball of energy and a Virgo which I get along very well with. After I coined him my new Bestie, we talked about all the things that my car needed. Bestie encouraged me to get new windshield wipers and so I got them. Now enter Ja'Quan who was the man who knew all about under the hood. He took a look at all the fluids my car needed and whether or not I needed an air filter. Just when I thought my visit was complete -- Beau comes over and notices a dent in my hood. He then grabs a tool to fix it. Ok. That was nice. I can't promise this all-star cast will be working when you visit, but I hope so. They'll make your day! Oh and I almost forgot. They gave me this handy small folder to place in your glove compartment, which can be used to keep up with receipts and other details about your service. I also got two discount incentives. read more

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Express Oil Change is a great establishment. Law, particularly my mechanic, gave me some wonderful information about my truck. He was very honest and very caring to make sure I understood the important mechanics and maintenance for my truck. Most places I've been with my truck would just completely do the job WITHOUT asking if that is what you want to do. I love how I was given an ACTUALLY printout of my diagnostics of what is recommended and I can take it home and look at it. Came for an oil change which took 10-12mins. You definitely will be paying for maintenance but that is the price for keeping your vehicle in service and not broke down. It is honest service price in my opinion. Thank you Law for a job well done. I'm writing a Yelp review for this establishment as well. Get your routine oil or any issue for your vehicle done here. Law you the man! read more

The B-E-S-T Customer Service...ever...anywhere! I was greeted in the parking lot where Dirik introduced himself. After letting him know what I needed, he escorted me to the customer waiting area, and in no time my vehicle was ready. He was thorough, kind and prompt. He made it a pleasure to go there. Thanks Dirik, you're an asset to that business. read more

I waited as long as I could go for tires, and I am glad that I purchased them at Express. They were very busy, but had great customer service. They gave me five different quotes and reviews for tires. I felt pretty informed and happy with the tires I purchased and the service. It feels like I'm driving a new car with these new tires. read more

Express Oil Change & Tire Engineers - Inside the car repair bays - Tires Near Me - Grovetown, Georgia

My husband has used this location before but it's my first time here. Law/Lawrence was so pleasant to deal with and gave me some great information on the services they provide. Only a short wait to get my oil and filter changed. Thank you Law. read more

Awesome service. The techs were professional and very thorough. I'll bebback in fact tomorrow to get more work done on the car.

They are in such a rush, it is likely on the mechanics if parts are missing. I was told at time of payment that I was missing a lug-nut. Nothing was mentioned before my tires were removed. I paid for a new lug-nut. While fueling my car I also noticed two valve stem caps missing. It's a pattern. Take pictures before. Make them show you evidence of wear. If they didn't show you the missing part before work was done... it's probably with my lug-nut and valve stem caps. read more

Same-day starter and battery replacementsr, excellent service, and military discount. This is a very well run and staffed auto repair shop. Had oil change previously, with similarly postiive experience. read more

GIVE CREDIT TO WHOEVER ITS DUE & with that being said I would like to say thank you to the area manager & his team of men working at the Express Oil Change & Tire Engineers location in Grovetown, Ga. I took my car in to get a oil change at the Express Oil Location in Evans Ga. During the process of things being done, too much oil was put in causing a spillage of oil, I didn't realize it at the time of having the service done, but I noticed a few hours later because of the noise my car began to make which it wasn't making before going in to have the service done, once getting home, I decided to check things out underneath my hood & immediately recognized the additional oil on the engine casing & begin to research the issue online, I them decided to take my car back to Express Oil but to the Grovetown location instead of Evans, the mechanic done a service check & informed me that it was my alternator bearings that was going bad causing the noise & quoted me the price for a new alternator, I decided to do more research regarding the oil spill & the possibility of it damaging the alternator then decided to reach out to Express Oil Corporate, I spoke with a vey nice lady who told me she was going to escalate the issue to the area manager, the area manager reached out to me, he asked me questions regarding the situation & told me to bring the car back to the shop, he explained to me that i could bring the car to any of the locations of my choice if I wasn't comfortable with going back to the location in Evans, he asked what would be best time to bring the car in & he made the appointment, when I got there he was there to assist in the situation, after discussing the matter with his head manager & explaining the situation with me, he (area manager) told me that he would replaced the alternator free of charge, during the process of changing the oil the mechanic accidentally broke my radiator which they replaced that too, both parts with a warranty. This team of guys professionalism was superb, starting with the nice lady at the Corporate Office, the area manager & his team of men. I can't thank you guys enough for a job well done. They made things right & made me feel like they cared, which isn't seen that often in society today, I would highly recommend Express Oil & Tire Engineers to others, GREAT CUSTOMER SERVICE!! read more

I had been searching around for a good mechanic shop due to some previous bad experiences. I went to Express Oil Change & Tires, originally for an oil change but Beau gave me such great customer service that I decide to have them also tune up, buy 2 tires that I needed, and got a much need fuel filter service. Beau, Jamar and all the other mechanics had great customer service, were professional, and very helpful. My car drives so much better and is burning less gas since they worked on my car. Thank you so much for a great experience! read more