I do not recommend using this shop! Very shady operation. Took my car in for one repair. They…read morecalled me back with additional repairs. They said my car kept dying. I said no there's nothing wrong with my battery if you have a dead because you left something on, they insisted I said no leave my car alone went and picked it up and haven't had a battery issue since this happened over six months ago with the same existing battery they insisted was bad.

Just got my 99 Ford F350 Diesel back from Sal's. Another great job. They have keep this truck…read morerolling for the last 6 years I have been in Kingwood. This time was the cruise control but there isn't nothing they can't do. Wonderful service and great people to work with.

My husband is a medically retired Army veteran who served 21 years in the U.S. Army. We trusted a…read morelocal automotive repair shop with his Mini Cooper and paid approximately $6,100 for repairs. The vehicle remained at the shop for over a year, and throughout that time we were repeatedly told that repairs were being completed. When the vehicle was finally returned to us, it continued to have the same issues it had when it was originally dropped off. We recently sought an independent inspection from a certified Mini Cooper technician and were informed that many of the repairs we paid for do not appear to have been performed. According to the technician, the vehicle remains in substantially the same condition as before. We have attempted to resolve this matter directly with the shop but have not received a satisfactory explanation or resolution. Complaints have been filed with the Better Business Bureau and the Texas Attorney General's Office. I am sharing this because I wish someone had warned us. If you are considering major repairs on your vehicle, I strongly encourage you to obtain detailed documentation, ask for old parts to be returned, and consider getting a second opinion before authorizing expensive repairs. If anyone in the Kingwood area has had a similar experience, I would appreciate hearing from you.

Took our Honda Pilot to West Lake Houston Automotive for a third opinion after two other shops…read morerecommended a complete transmission replacement, with estimates between $7,000-$8,000. We've trusted the first two shops for years and have always taken our vehicles there, so we were surprised when we got such a different diagnosis. A friend recommended West Lake Houston Automotive, and we decided to give them a chance. After properly diagnosing the issue, they found the real problems: an oil pan issue and a bad passenger CV joint. They replaced both for a total of $817 out the door. The Pilot is running like new again! Huge shoutout to West Lake Houston Automotive for their honesty, professionalism, and for taking the time to actually diagnose the problem instead of jumping straight to a major repair. Highly recommend them -- 10/10

I had some work done at a previously trusted auto repair shop but started feeling very leery of the…read moreprice they charged for three items of repair/replacement. I took the invoice from the other shop where I already had the work done and found out Kingwood Service Center would have done the work for approximately $1032 less. I checked three others and their bids for the same work were all slightly more but all far less than what I paid at the other shop. So, in short...I will be taking my business to Kingwood Service Center from here on out.

Took my truck to Kingwood Service Center For oil change and…read morecheck engine light on They did the oil change but never checked the engine light No phone call had to go down and get my truck before they closed Terrible service and communication

I recently visited Mavis for an oil change and battery replacement, and overall I had a really…read morepositive experience. Chris was professional, patient, and took the time to explain what was going on with my car without making me feel rushed or confused. That kind of customer service really stands out. The manager, Marshal, was also very helpful and made sure everything was handled smoothly from start to finish. Everything was completed in a timely manner, and my car is running much better now. Great service, solid team, and I would definitely come back again to have my brakes replaced soon.

I had a very disappointing experience at Mavis Tire Shop. I went there for an alignment, and I…read morewould not recommend this place, especially for that service. The work they did was not good, and my vehicle still didn't feel properly aligned afterward. The customer service was also not helpful or professional, and I didn't feel like my concerns were taken seriously. Overall, between the poor quality of the alignment work and the lack of good service, I would not return to this shop or recommend it to anyone.

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

If you're looking for utmost glitz and glamour from a mechanic shop, then pass this place right on…read moreup. The property RIGHT NEXT TO IT is overrun with grass and weeds. The building itself isn't rundown, but by no means is the building brand new. I expect a mechanic shop to have grit to showcase they actually work and they don't mind getting dirty. I forget, every year, to do my yearly inspection. Surely enough, looking at the blue sticker in my window showcases my forgetfulness. There are a multitude of places in Houston metropolitan area that does this inspection, but I wanted close to home and in & out service. I called these guys and they informed me they had an open slot. I show up and was nicely greeted and was asked if I was the one that called. They took all necessary information and got my vehicle right in and out. I can only gauge them based off the service I needed and the quality of service I was given. If any other work is needed and I utilize them, I'll adjust my rating accordingly.

If I could give a negative stars I would. I initially took…read moremy vehicle requesting to have my exhaust checked and my catalytic converter changed on 2.27. They told my husband that they were fine but it only needed a tune up. Paid $1172 for service drove him 10 mins and that was the last time my car ran. So 2 weeks later they come Back and oh yeah your catalytic converter's do need to be replaced new total is $2980 ummm no sir not when you misdiagnosed it originally. I requested to speak with the owner no response to date. Fast forward to 3.22 my car is ready they still want me to pay almost $3k for the new service not even offsetting the original service that wasn't needed . 3.24 my car is back at Meineke all sort os safety lights flashing and sounds and my car sounds like a diesel .3.26 still no car!

Came for an oil change and inspection they got me in and out less than 30 minutes I couldn't even…read morefinish the free coffee they have quick oil change and quicker inspection and good prices too

I needed brake service for my truck. They quickly took care of it at a reasonable price. Great…read moreservice and quality work.

I have been coming to these folks for years. 7 I believe, before they were even at this location. I…read morehave a small sedan with 150,000 miles on it. I have only taken my vehicle in for repairs 2 times. They do all my maintenance, because I know if they do my maintenance I'm not going to have a problem with my vehicle. I have a 13 year old car with over 150,000 miles on it and it still runs great because of these folks. They are awesome. They treat you with respect and make you feel like family. I had a friend, who moved from up north, trying to get his vehicles inspected elsewhere and was getting the runaround at another place. They told him he needed to spend a couple of thousand dollars before they would pass it by Texas standards. Josh and Liz looked at the list of things they said and told him that they were trying to put one over on him. He got his vehicles inspected with no hassles and passed with flying colors. Take my advice. If you are worried about being screwed by automotive shops, bring it in here and they will make you feel better.

Scammed out of my vehicle. I brought my Ram 1500 in for repair and was given a quote for $3,400…read more After all that, the shop claimed they couldn't fix the issue -- the truck was still running exactly the same. Then they suggested buying it from me if I wasn't willing to keep paying for repairs. A week later, I found out they sold the truck and claimed it was fixed. It's clear I wasn't the only one -- turns out other customers have had similar experiences. This feels like a bait-and-switch: quote high, claim they can't fix it, then flip the vehicle for profit. Completely unethical and dishonest. Avoid this place at all costs.