Beasleys quoted me over $270 to mount, balance, and dispose of 2 tires. You must be crazy! Trout…read moredown the road did it for $38. Do better!

I took my truck in for an oil change- paid. Took it for a trip and came back, and my oil looked…read morepitch black and they lost my oil cap! Poor service, poor customer service, with little value. I took my truck to chevron and they confirmed that my oils shouldn't have been pitch black after using it once!

Took our Honda Pilot to West Lake Houston Automotive for a third opinion after two other shops…read morerecommended a complete transmission replacement, with estimates between $7,000-$8,000. We've trusted the first two shops for years and have always taken our vehicles there, so we were surprised when we got such a different diagnosis. A friend recommended West Lake Houston Automotive, and we decided to give them a chance. After properly diagnosing the issue, they found the real problems: an oil pan issue and a bad passenger CV joint. They replaced both for a total of $817 out the door. The Pilot is running like new again! Huge shoutout to West Lake Houston Automotive for their honesty, professionalism, and for taking the time to actually diagnose the problem instead of jumping straight to a major repair. Highly recommend them -- 10/10

My husband is a medically retired Army veteran who served 21 years in the U.S. Army. We trusted a…read morelocal automotive repair shop with his Mini Cooper and paid approximately $6,100 for repairs. The vehicle remained at the shop for over a year, and throughout that time we were repeatedly told that repairs were being completed. When the vehicle was finally returned to us, it continued to have the same issues it had when it was originally dropped off. We recently sought an independent inspection from a certified Mini Cooper technician and were informed that many of the repairs we paid for do not appear to have been performed. According to the technician, the vehicle remains in substantially the same condition as before. We have attempted to resolve this matter directly with the shop but have not received a satisfactory explanation or resolution. Complaints have been filed with the Better Business Bureau and the Texas Attorney General's Office. I am sharing this because I wish someone had warned us. If you are considering major repairs on your vehicle, I strongly encourage you to obtain detailed documentation, ask for old parts to be returned, and consider getting a second opinion before authorizing expensive repairs. If anyone in the Kingwood area has had a similar experience, I would appreciate hearing from you.

Feels like 2024 BC with this one, because it's so outdated in terms of cheap prices but also bad…read morequality tires that might kill you. They charged me more than they were supposed to (45 not 40), although it's still the cheapest tire around pretty much, and then the tire that they sold me blew out within 12 hours. While doing 70 miles an hour on a highway and almost killed us. Money directly down the drain and there's absolutely no point. One of the worst experiences of my life. Added a star just for them being cheap and fast.

They drilled my lug nuts on EXTREMELY TIGHT and after breaking one trying to remove it I drove the…read morethe store the fix it with a flat tire (10 minutes drive) simple to ask them to take it off the one lug nuts off because they put them to tight they decided to after lifting the car break and snapping a lug nut they drop the car say they can't touch it after breaking it and threating to call the cops on me if I didn't leave the location telling me I can leave my car there till tm where they still can't do anything I would be out of a car until they open when I said I have a spare I just need you to take the one off the threatened me with cops while yelling at me while other customers watched mind you I've brought them several cars over the years talk to them everytime I go and was treated like so with no respect reasoning nothing

I'm so happy I found this place. I stopped by about a year ago and have returned twice for 2…read moredifferent vehicles. I can hereby say that on this third visit with yet another vehicle I will only come to this spot for all my tire needs. The service here is top notch and the waiting room isn't crowded and junky like most other tire places. I don't like that they require you to show your driver's license when using a card. Almost makes you feel criminal. I'm sure they have their reasons but... I don't like that. Nevertheless, I like this place 10 times more than any other I've ever visited. Rotations and balances are free when you buy a new set and that lasts for the length of the life of the tire. I grant them 5 stars despite their posted offering of a Star Bucks gift card. Heck I don't even drink coffee so, I don't need it. Rotate often and Prosper!

I paid the lowest price in town for my Goodyear Wrangler tires and received the fastest service…read moreever! So glad I chose this place!

Absolutely the best and very fair. They are thorough and do what they day for the price they say.read more

This is the ONLY mechanic we trust with our vehicles. They are honest, fair, professional and…read morefriendly. The owner is nearly always on site and hires great guys, some are veterans. We trust them implicitly. They get to the problem, provide recommendations, but only if necessary and don't try to over-charge or over-sell you on their services. We highly recommend them!

I do not recommend using this shop! Very shady operation. Took my car in for one repair. They…read morecalled me back with additional repairs. They said my car kept dying. I said no there's nothing wrong with my battery if you have a dead because you left something on, they insisted I said no leave my car alone went and picked it up and haven't had a battery issue since this happened over six months ago with the same existing battery they insisted was bad.

Just got my 99 Ford F350 Diesel back from Sal's. Another great job. They have keep this truck…read morerolling for the last 6 years I have been in Kingwood. This time was the cruise control but there isn't nothing they can't do. Wonderful service and great people to work with.

Look No Further, Go to Kenneth's! If you've been going to the dealership, STOP!! Here's why…read more Today I came in stressed. My 2013 VW Beetle Convertible had what looked like a serious window leak during a massive rainstorm and on top of that my brake light was out. The dealership couldn't even see me until Thursday! (Today is Monday). Grayson got me in today. He and his master mechanic Tommy personally took a hose to my car to diagnose the leak with no runaround. As it turns out, it wasn't the catastrophic leak I feared. At the same time, Tommy replaced my brake light quickly and efficiently. And, Grayson took great care of me- without a doubt amazing and straight up outstanding customer service. All my problems are resolved. Whew!!!! These guys are honest, knowledgeable, and they actually care. And to top it off, Grayson even identified the likely cause of my heat issue that the dealership wanted to fix the expensive way. All through a quick conversation and review of my car's issues. I'll be bringing my car back to fix that in a few weeks. Kenneth's Car Care has earned all my future business for brakes, heat, oil changes, and more. Don't waste your time and money at the dealership or another repair shop. Come here first. You will be glad you did.

This is probably the worse shop in Kingwood for body work. Customer beware. If I give them credit…read morefor anything positive, the paint looks pretty good on my car. Other than that they totally failed. The day the car was towed in I met with a service tec who told me they would start tearing down the truck the next day to do an estimate. After 2 weeks of hearing nothing I called. I was told my service tech no longer worked there. I told the lady on the phone, "that's your problem not mine." So then I got a new service tech who repeatedly mislead me, missed deadlines, never retuned calls. What's more, I told him I had an aftermarket grill panel and was told that State Farm would only pay for Ford stock items. So I told him, I had the original chrome Ford grill out in my garage and they could use that one and I dropped it off. He asked if they should compare my old grill to the one they were ordering from a used parts house and I said NO. When I came to finally pick up my truck they had used the new used grill anyway. The cost was only $288, and since I had waited 6 weeks for my truck I just decided to take it anyway. Then a few days later I get a final estimate from State Farm and that $288 grill now cost $950!!!!!! Are you kidding me? It's plastic and I plan to remove it anyway and replace with the aftermarket grill. So State Farm is the one being ripped off. Maybe I should just let it go but it galls me that they would rip everyone off at the last minute. My final bill went up $2000! That is just criminal. I have no idea if a guy named Kenneth still owns the place but if he does, he must own a mansion and have membership at Kingwood Country Club with all the scammed money he has made. 1 star is the lowest and that is what Kenneth's gets. Caveat Emptor, Buyer Beware!

I thought Mr. Walter was professional, well versed in the issue I was having (totally blew all my…read morecoolant while on the freeway ), referred & had me towed to his shop by a reliable wrecker, Walter then resolved my issue and had my company vehicle back on the road same day so I didn't miss out on any work. I felt In The Hands Mobile Mechanic was fairly priced, the diagnostic & repair were spot on, & had a great turnaround time. You can trust this shop.

These guys do an awesome job and they will make sure your vehicle is good to go before it leaves…read moretheir shop. Also if you're thinking of buying a vehicle from a dealer or individual let them do a pre-inspection for just might save you time and money!