BEWARE TAKE 5 OIL CHANGE By a person who should have known…read morebetter. On April 4, 2025, at exactly noon, I pulled into a Take 5 Oil Change on Government Street, filled with tempered optimism for what I assumed would be a basic engine and differential oil change--no full spa treatment. I didn't want them whispering encouraging things to my Subaru. Just the oil, please. In and out, like a drive-thru brothel for cars. By 4:00 p.m., the car began jerking and grinding as I was on my way to New Orleans. Other cars flew past me while the poor Subaru clunked toward Grand Bay. I had the car towed home. The next day, with the kind of blind optimism usually reserved for first dates and timeshare presentations, I brought the car back to Take 5, thinking they would magically fix it with their fancy lubes and oils. The technician got back under the car for a few minutes before emerging sheepishly at my side door. He nodded solemnly and admitted on camera that "he was pretty sure the differential oil was low." He then suggested I drive it around the block. You know, like how doctors recommend jogging on a fractured leg. I did what he asked. Unsurprisingly, the car sounded like it was trying to poop out a wrench. He said he'd file a damage claim. Reader, he did not. Instead, I spent the next week chasing down someone--anyone--who would acknowledge that something had gone terribly wrong with my car. Eventually, I was passed along to Fleet Response, a third-party claims handler whose customer service seemed to be modeled on the customer service in Guantanamo Bay. They instructed me to have the car towed to a mechanic of my choosing. I chose. The mechanic said they'd obviously used the wrong oil and confirmed that Take 5 was to blame for the damage. All of it. He submitted his diagnosis directly to Fleet Response. On April 25--three weeks to the day since this whole saga began--a Fleet Response adjuster called me to say they were denying the claim, just like that. The glove didn't fit. In addition to 5 minutes of existential remonstrations, where I explained in very specific detail that the adjuster was a soulless liar whose only objective was to ruin lives for profit, I told her: --The car was in perfect condition before I took it to Take 5. --It broke down four hours after Take 5 touched it. --A professional mechanic diagnosed the problem and blamed Take 5. --There was a video of a Take 5 employee admitting there wasn't enough oil. --It only had 60,000 miles on it. But no. Fleet Response didn't see a connection. For them, the damage was just one of life's little mysteries--like crop circles or how glitter gets into everything. So, I'm sharing this as a warning: if you ever feel the urge to pull into a Take 5 Oil Change, maybe... don't. Unless you enjoy calling customer service while your car oozes fluids in your driveway and you question your faith in small miracles and large corporations.

WAS DENIED DUE TO SKID PLATE…read more I was told that "you should be charged more since you have a skid plate and might be denied service". I ended up awaiting for 2 hours for an oil change and was told my "fluids were topped off" to then later run out of windshield wiper fluid. I recommend checking your wiper fluid before going in.

Wow! Talk about fast and friendly service...L&M is better than and national tire company. I am…read morefrom out of town and had a leaky tire. They were busy but had my tire fixed in less than 30 minutes. Thank you so much I recommend this company highly.

This is the WORST place to take your car !they got my truck and been had it for a few weeks now and…read morethey charged me over 800 dollars after inspecting it then they told me it still needs more parts after that so I called and the guy/manager said my truck was about 16 years old and they can't visually check everything but remind you he gave me a price after having it for a week stating that it would be under warranty and it will stop the oil leak now they said they can't guarantee it won't leak so my truck is all taken apart and that I will have to pay labor for them taking it apart and labor to it back together because I asked for the diagnostic price and he said it's still the same price 800 and that it's just been sitting there apart so I'm gonna get me an attorney and I'm calling the police on Tuesday when I go back up there because they really money hungry now it needs a valve cover itself and they acting if they can't find one when it was at the dealership the whole time and after they gave me the estimate saying it took 4 hours to check it out when the labor fee is $120 a hour!!!but they don't want me to get my truck and this is sad !!!

All I can say is Angela is a jewel. I've always liked Meineke's customer service but she went…read moreabove and beyond. Thank you Angela! And I will be back for any services my car may need.

I would not recommend this location. I took my 2014 Altima in for an A/C repair in August 2024. I…read morewas so excited to get the call that it was fixed as I had been without the A/C for about 2 years and just couldn't take it any more. Imagine my surprise when I got in the car and not one cold breeze of air hit me. I called back to the shop and was told to bring it back in. This occurred several more times as I foolishly still had hope they could resolve the issue. During the 2nd or 3rd repair my compressor was suddenly in need of replacing. Then I had a leak somewhere in the system. Regardless, it took several visits over a 2 month period and it wasn't fixed. But each time they proudly stated it was. And when I say it wasn't fixed, it was not blowing cold air only somewhat cool air. And if it was hot outside, forget about it! I would have it on full blast for 20-30 minutes and the temp would not change. I gave up due to frustration. Last week, it was just too hot (South Alabama), so I took it back in to see what could be done since I had a warranty. I was told that although my repairs were under warranty, I would have to pay an additional diagnostic of $200 to look at it. I was flabbergasted to say the least. Never again.

The customer service I recieved was good. The service was quick and the mechanic was a people…read moreperson. My car uses full synthetic oil so it was pricey. Not unexpected. If nothing bad happens down the line stemming from this encounter, I would recommend them.

I always come here and they're always coming up with ways to charge me more. I would not recommend…read morethis place ever to anyone. I told the cashier they always do this to me i slipped and said the s word, and he told me to leave and not return, and that's what i plan to do. There are other places I'd rather go that be treated this way and being upcharged every time, is it because I'm a female?

Had my first and last experience with this place. Bought a car that had only been serviced by this…read moreplace and decided to stop by after work and see if anything was due on the vehicle and also to get an alignment. I asked the older gentleman at the desk about the honda and he adimately denys they have ever worked on this vehicle, argues with me about it. Mind you i have a stack of receits in the glove box from this place, finally he gets the vin number and then says yeah we worked on this vehicle. I was thinking great we are finally getting somewhere. So i asked to make an appointment to get the things fixed on the car and he refuses to let me make an appointment, says they dont do that there, which blew my mind. I said ok let me get an alignment while im here, he says theres not enough time left in the day. It was 2 in the afternoon and they werent busy. I said ok can i make an appointment for tomorrow or wednesday to get the alignment and he replys no we dont do that. So...... obviously they dont need business there. Heard they were a good honda shop but maybe they dont work on Hondas anymore. Not sure how they fix cars if they dont take walkins and they dont take appointments. Thanks for nothing Milton Honda!

Milton's always take such good care of us and our cars. I have nothing but great things to say…read moreabout their service

Ronnie Lee's is the only place I will take my Mercedes and BMW for maintenance and repairs. Andrew…read moreLee and his team of master mechanics really care about their customers. Prices are reasonable and service is efficient. I've been pleasantly surprised on more than one occasion how fast the work is completed. I highly suggest this family owned repair shop to European car owners.

I had my car towed to their shop to be looked at. We couldn't get the key to turn to close windows…read more I asked the receptionist if they could at least possibly cover them so it didn't get rained in. She told me no. A simple trash bag taped over it was too much to ask. In the end, they couldn't fix it and I had to get it towed back home. The interior was wet. I'm from out of town. They're polite on the phone but lack common courtesy.

Honestly this review is WAY over due. Lets start with the fact that I just needed my A.C. fixed (it…read moreis advertised that they fix A.C.s when you call); but ended up with consistent issues since... 2 years later. They broke my aluminum hose for the compressor, said I did it, and after I constantly went back (my fault ik) for the same issues that were under warranty they said they no longer felt comfortable servicing my vehicle. Come to find out here recently.. after series of issues, the new compressor I asked for is actually refurbished and wasn't even mounted correctly and caused a few more thousand dollars in repairs. (Like hand tightened bolts or even missing ones.) Now you could say someone else could have messed with the compressor since then... sadly I do not go to the mechanic enough for that to be possible. :)

Took a lawnmower tire here to fix a puncture. They don't plug, only patch. However, it looks like…read morethey plugged it (maybe they did both). The staff was nice and the facility was clean. Took about 45 minutes to fix, website states 15 minutes. I thought the price for the patch was kind of high, $25. I think I'll stick with tire works which is also in Saraland (at least for tires). I believe I've paid $10 there, and I know they have done it free for me there too. That's all I can say at this point because that's the only service I have done (tire patch). They did say that it would cost $125 for an oil change on a GMC Sierra 1500. I think that may be a little high too, but I didn't ask what all they do on an oil change.

Make sure they know your vehicle BEFORE they do a diagnosis! My vehicle was towed there with a…read moreself diagnosis of a water pump failure based on symptoms. They weren't aware of my engine, how it us constructed and the water pump running off the timing chain and not the older way. They were going to job it out to another garage! I had my vehicle towed to the dealer for CarShield warranty work. CarShield referred me to them. This cost me their diagnosis fee

Didn't fix the problem I came in for. Added on a lot of BS charges on top of my repairs. I feel…read morelike they took advantage of me slightly because I am from out of town