Told my son to bring his car and when we got there, with the wrecker, the guy was a complete ass…read moreand turned us away. DO NOT USE THE GARAGE!!! Attitude and productivity suck!!!!

I started going here twenty-ish years ago after using them as a second opinion for a repair job…read morethat was originally quoted at over $300, but which they fixed for under $50 using new parts. They will tell you the truth, not try to low ball you and do great reliable work that they back up!

My daughter's 2011 Rav4 needed rear brakes. She came to visit from Atlanta so I told her I would…read moretake care of it. Based off reviews, I made an appointment here and brought it in. I was there at 8:00am sharp. The mechanic and parts were not here yet, so I had to wait a bit. The brake rotors arrived, but not the pads, so they had to be ordered and a little more wait. Still finished within a couple hours. The price was a little more than Zi thought he quoted, but not a big deal Would come here again.

I'm not sure that I will exactly recommend Scott. He was very accommodating years ago, but his word…read moreand dependability has diminished over the years. He installed a new starter on my vehicle and told me that it had a lifetime warranty. That was not true. He told me to call the vendor where he purchased it from and they would be able to honor the warranty once I give his business name. That was not accurate. He also told me that he could find nothing wrong with my Infiniti and made me pay for a full inspection. Turns out, I found out that I needed a fuel pump. I gave him grace for a while, but was disappointed when he did not honor that lifetime warranty and he was unbothered about it. @Terri, this further confirms your lack of integrity or care for your customers due to this account being under my maiden name.

Took my vehicle in for an oil change. They left the oil cap off and had my vehicle leaking oil…read more Only found out because I had to take it to another shop. This is the second time this has happened to me. But it will be the last time. Beware!!

We were on our way back to Nashville when our tire started losing air. We first went to Firestone…read moreand they said they could not even look at it until the next day. We drove over to Express Oil and Change and they were able to look at the tire right away and diagnose that we had a problem. They were able to patch our tire and get us back on our way home within 30 minutes. I can't say enough wonderful things about their customer service! I highly recommend them! Greg was the technician that removed the screw from the tire and I think the managers name was Rodney or Ronnie? At any rate thank you so much for getting us home safely! Appreciate your professionalism and excellent customer service!

It never feels good to complain about a small family business, especially one with nice people…read more Cahaba Tire checks those boxes of kindness and being a local business. While Cahaba tire may be a great spot for tires (cannot comment on that), it struggles for more complicated diagnostics. In this case, brought in the car with a set of lights blinking on the dashboard and reduced braking capacity. A simple google search or a question to AI would have immediately pinpointed even a novice to the fact that this was an issue with the brake booster, simply based on the codes. Yet, the crew here immediately jumped to diagnosis of a faulty battery with great confidence. After inquiring if it could be the brake booster (as I already searched the codes myself), they assured that it's not. Well, "mechanics know best", so I thought. Who am I to argue with them. Thus, paid for the battery, got it replaced and sure enough, all the lights came back on after half an hour of driving. Bringing the car back to them, they acknowledged the misdiagnosis, yet said they cannot fix the issue with the brake booster and it needs to be taken to a specialized shop. However, they did not offer to comp any part of the initial repair cost to replace a battery that wasn't the problem at hand, which would have been a reasonable thing to do from a customer service standpoint. In other words, owning up to their own mistakes and that they wasted a whole day for the customer. Sadly, that did not happen. While everyone was very kind and appeared genuine, the result as a customer is a wasted day without result at a mechanic shop due to overconfidence of the team here and a cost of a battery that potentially did not need to be incurred that day (which there is no way to know for certain now).

I went to have the tires I purchased earlier in the year rotated and get an oil change. Being…read morethere already, I asked if they could replace the O2 sensor under the car that I had previously purchased. I was charged $145.00 to unscrew and replace a simple part. It is a basic task requiring no longer than five minutes. I paid the extreme amount anyway and left. A mile from the shop, the hubcap flew off and passed the car. After retrieving it from the ditch, it was plain to see that someone had busted it. Additionally, the rear hubcap is also broken. After being sufficiently fleeced by the labor cost, an additional cost of thirty-five dollars was necessary to replace the hubcaps they destroyed. I will never patronize them again, and I cannot recommend their services.

Very clean friendly employee with concern for their customers service needs. I had them inspect my…read morevehicle for a fluid leaks. They recommended an initial part replacement, but noted that if the part did not repair the condition then another more expensive part would need to be replaced. I appreciated the information, but decided to wait to make a decision to move forward. There was a $160 shop inspection fee.

I had some issues with my car and took it here! I love that they have a "drop off after hours"…read moreoption as I work long hours and couldn't make it there during the day. They were so fantastic with communication and Mark explained things well to me (and my dad) as I'm just a girl who knows nothing about cars! I appreciated their service!

Horrible management horrible staff and they will mess your vehicle all the way up or leave you…read morewith a couple wheel offs on the interstate, store needs to be sued.

Took my car in for a coolant leak. i was told it would be ready the next day. Two days later they…read morehadn't touched the car. They will tell you everything you want to hear, but in reality they do nothing but lie.

This business is family owned and you can really tell. Honest and reliable all the way. Service is…read moretop notch. They'll even give you a ride!

I had been quoted $2600 from Pep Boys to repair our daughter's AC in her 14 year old Acura MDX. I…read moretook the car to Car Care, and Dennis told me the car only needed a hose! It is a hose that is difficult to get to, so the labor and part would be around $465. They were professional, kind, and had our car ready in just a couple of hours. I have told our daughter to only take her car to Car Care from now on! I felt so ripped off by Pep Boys, and so cared for by Car Care. An honest business is a treasure!

I brought my 2005 Mercedes here for an oil change based upon a friend's recommendation. They did a…read morefine job, so a few months later when the coolant light was on and the car was in limp mode, I didn't hesitate to call Mike and Mikes to do the job. I got the car towed 30 min from homewood just to use them. I also had purchased brake pads and rotors for the car and placed them in the trunk for them to put on. They originally quoted me an outrageous price to put the brakes on. When I explained that I was providing the parts, and I would just take it elsewhere, they went down (a little). I was mainly focused on diagnosing the reason why the vehicle was in limp mode and finding the coolant leak (I had been topping off the coolant for months). They called me and said the diagnostic was a thermostat housing, and also said I purchased the wrong size front brake pads, and I will have to pay them for the parts for the correct pads. Fine. I did. They said they would return my pads that were the wrong size and place them in the trunk (they didn't give them back and they aren't in the trunk). They then told me the car was in limp mode because there is an alternator problem. We called the shop that had just repaired the alternator a year ago (it was still in the warranty timeframe) together, and decided on a plan that the other shop would come and pick up the alternator and repair it and deliver it back. I received a call after the brakes and thermostat housing was replaced saying they had no room for my car, and that I would have to drive it myself or pay for a tow to the alternator shop. This is wild after I had just paid them $1000 for a thermostat housing and brake and rotor replacement. The alternator shop was in disbelief that Mike and Mike's asked me to do this, and told me specifically not to drive it over 40mph, do not use any electronics (no radio or headlights, no a/c) and keep it slow and steady. This was a long drive at 6am from Pelham to downtown Birmingham on Highway 31 in the RAIN. Once at the alternator shop, they checked the car, and laughed, "that's an old code from when the alternator was originally repaired, your car is fine". It's been month since I've gotten my vehicle back. The coolant reservoir is completely empty and the leak wasn't repaired like I was told. I am SUPER Disappointed with the quality of work (or lack there of). They seem to try to nickel and dime me a lot, and I am not down for that. For a woman, I have a pretty good basic knowledge of vehicles. I have only driven the car 4 times since I got it back. I will be taking my dollars elsewhere.

Starter bolt stripped during DIY removal. Towed it to Mike and Mike's. Two hours later Mike called…read moreadvising my truck was ready. Stripped bolt removed. New starter installed. Exceptional service and value! Mike and Mike's will be my first call for my next vehicle issue.

I came in with a flat tire in my trunk and was helped by Zach and Chuck at the tire and brakes desk…read moreout back. Zach is a kind young man who got me checked in quickly and made the process easy from the start. Chuck stepped in to assist when there was a question about whether the tire could be repaired. He took the time to clearly explain why it wasn't safe to repair it again. I had only purchased the car about a month ago and had no idea there had been a previous patch. I really appreciated how thorough he was, and his patience when I asked for a few minutes to check with my son about what to do next. They didn't have a matching tire in stock, so it had to be ordered. Chuck let me know it could arrive between 1 and 5 and promised to call. I wasn't expecting to spend $267 that day, but I truly appreciate their focus on safety over shortcuts. Once the tire came in, I got the call and returned. Zach handled the installation and had me back on the road in no time. I will say, when I first arrived, Chuck came across a bit strong. But that's just his personality. He's direct and a little loud, not rude. The more I talked with him, the more I appreciated his knowledge and experience. After 10 years in the field, he clearly knows what he's doing. I'll definitely be returning to this location.

i was helped by Jordan, he was very polite and personable. Gave helpful recommendation for vehicle…read morelongevity without feeling overbearing/upselly. Highly recommend great experience

I came in to get a nail out of my tire. I didn't set up an appointment online, but was seen,…read moregreeted, talked to, and they lifted my car all within the first 10 minutes of me getting there. The customer service was fantastic, the shop waiting area was spotless, and they have tables with plugs and iPhone chargers to charge your phone while you're waiting. I had zero complaints being here and was pleased with the service I got!

I will not take my vehicle anywhere else. The manager and staff at this location are excellent…read more They are professional, honest and their prices are extremely fair. I have been more than satisfied every time Mavis has repaired or serviced my vehicle. Highly recommend.