They forgot to do what they said they would do (change wiper blades) make sure air filters were…read morecleaned or replaced, put the glove box back together. Service counter was over-worked and short staffed. They are simply a simple high school shop dip stck outfit pushing tires.

Absolutely awful. Tires have manufacturing dates. Walmart's policy , according to the manager is…read morethey can in good faith sell tires that have been sitting in the store for 4 years from that date. Actually up to six years. So in October it was acceptable to sell a tire that 4 years old. The tires are cracked and aged even though it is a new tire and I am stuck with it. The condescending manager and team said it was corporate policy. Funny when I called corporate they said there was not such policy. Send these young men for customer service training and teach them to tell the truth and not lie. A manager always has a boss let the store salaried management tell me no but do not lie to my face and be little me. Never again Walmart!

i was met by the nicest guy i've met on the island, Edward. He told me the cost and in about ten…read moreminutes it was complete. He told me some minor things he noted under my car, i paid and was done. Very nice experience.

Shawn was so nice. They jump on my job right away even before they were open. It was so quick and…read moreeasy. I will definately take my Class C RV back there again.

The service at Take 5 is great. It's definitely convenient to wait in your vehicle while the oil…read moreis being changed. And the best part was that NO ONE tried to pressure us into any extra purchases. Just an oil change and a pleasant experience. We will most certainly be back!

Got there at 7:15 this morning Pulled up with the cones in front of the bay. I got out because…read moreno one was there. I heard this lady yelling at me at a very negative tone to "get back inside my vehicle. Honestly I really couldn't even understand what she was saying. She approached me, and again said, !!I said to get back inside your vehicle!! Now understand I was 15 feet away from the cones. I don't think I've ever been yelled to like this. Obviously I left! I would never do business with this company!!

Pure Auto is the best! I wouldn't trust my cars or truck to anyone else. Corey is fantastic in…read morediagnosing a problem and fixing it. He speaks in language that anyone can understand. They have a reasonable price but are always honest in their bill. They have performed all our routine repairs since we moved here plus new tires and brakes.

Dishonest shop. After two and a half hours to balance 2 tires (Ridiculous even if it DID work), I…read morewas told their machinery couldn't balance the tires and they charged me 64 dollars for trying. The tires shook the exact same. By the time I got home, my tire light came on because their machine snagged a tire plug and pulled it half way out of my tire. I called the shop, spoke to the owner and asked for my money back. They denied everything, swears there's no way that could ever possibly happen and refused to do anything about it except "check the cameras" and "take a look at the tire". Spent an hour and a half repairing the tire, and spent 2.5hrs & 64 dollars to learn this is a shop to avoid if you want honesty or accountability.

First rate all around. This place is most definitely customer-service focused. Max manages the…read moreplace like he's conducting an orchestra; he knows who's good at their job and lets them do it with only limited appropriate guidance. Max and Brandon worked with me on a very complicated issue that took time allowing me to witness customer after customer arrive and leave seemingly pleased with the experience. Unfortunately for me I don't live in the area but if I did this would be my go to spot.

I called on Sunday to have front and back brakes installed on my car which I had already purchased…read morebut didn't have the right tools for. I was quoted out the door by GABE $439. I took my car in and had the work done. I went to pay and it was $544. I immediately called the discrepancy and was told that I spoke to someone at the call center and that has nothing to do with them. I paid it but was visibly pissed and said I would never do business with them again. I came home and found my note from the conversation with Gabe the day before. I called the number and lo and behold, no call center....went right through to the man who I checked out with. Not only are they liars, they are dishonest crooks as well. Saw a female and decided I was the one to swindle out of a hundred dollars. DO NOT DO BUSINESS WITH THEM. They are very dishonest.

I drove down from Brunswick to this Pep Boys because they've earned my trust. Every time I've been…read morehere, the team has been upfront, honest, and transparent about wait times and what my car actually needs. They don't try to upsell or overcomplicate things--they just tell you what's going on and get the job done right. That kind of honesty is hard to find, and it's why I'm willing to make the drive. If you want a shop that values integrity and customer service, this is the place to go.

First time using this location as I was passing thru. I had fixed what needed and they gave me…read morerecommendations of what else was needed. Took the car home and showed my local mechanic and they agreed on the other issues. The customer service is amazing. Honest and no upsell pressure. I would highly recommend.

I had a flat tire and needed immediate service. My husband called to see if they would be able to…read moretake us and they said yes come on over. We went over they were spectacular. The manager treated us so well and we were in and out so fast. This will be our go-to place from now on.

You think you're calling a local tire shop but after calling and confirming I could come in for a…read moreset of tires I found out the difficult way when I called I was actually talking to a call board in New York who has ZERO clue on what's actually happening here on Amelia Island. So for better and faster service I went OTB to Discount Tires where the person I spoke to was actually a person who worked at the local shop I was immediately put on the rack and left with a new set of tires in less than 30 minutes where Tire "King" said they might be able to do it in 2 to 3 days. It's laughable especially when it comes with an attitude. They need to get with the program and learn how to communicate with their customers. I've used Discount Tires from CA to FL and today I realized they are consistent from coast to coast, friendly service with competitive pricing.