Never responded to my request for service. If you are not interested for any reason, "no" is an…read moreacceptable response rather than ignoring a request.

Rich's Taxi was super good. They showed up on time and got me to work. He was super polite and was…read moresuper personable. Over all very good taxi place.

Never needed Taxi service the three short years I lived in the area, until yesterday. My only…read moreexperience with local taxis was what I'd noticed; beat up vans, sometimes driving erratically. Thankfully, what I'd noticed was not who showed up! The entire experience with Mike's Blue City Taxi was beyond expectation. Excellent communication, nice van, friendly, cautious driver and the price was what he quoted, plus he arrived almost to the second of when he said he would, and waited to make sure I was okay at the drop off! Mike and his company go above and beyond!

Mike was over the top wonderful! We contacted him for a transfer from the Lake Express to a local…read moremarina. He was kind, communicative and best of all, on time! His rate was very reasonable, vehicle was spotless and his personality fun and jovial. Thanks Mike!

I would give this service zero stars if that were an option. The drivers are rude and will call to…read moreharass you if, for any reason, you cancel your ride or don't show up. I called Blue Dog for a couple of my guests (I bartend here in town) who were quoted 15 minutes wait time by Bill the owner. I closed up and went home. Evidently the guests that I called for were a no-show because I missed two calls from Blue Dog then a third immediately after from an Unknown number which left an unpleasant voicemail laced with obscenities. Unprofessional and rude only scratches the surface of this terrible company! I will NEVER recommend this service to my guests again!!

From the owner: On Demand Taxi Services for Nothern Ottawa County Michiganread more

Not sure if they are in business because I tried calling on a Saturday night at 8pm and The number…read moresaid it was disconnected.

We called for a cab last night and sat waiting for 25 minutes before we called to check on the…read morestatus. We were told they couldn't send anyone out. When we called initially they said they'd call us if there were any issues, but never did. Glad we called back instead of sitting outside waiting for another hour. Would have been nice if they'd called us like they said they would so we could have figured something else out.

Friendly, professional driver arrived exactly on time and ensured the path was clear for me to…read moreenter the car given all the snow accumulation. Trip to GRR airport was quick, the vehicle was clean, our conversation was pleasant and drop off was right at the door for my airline. Will definitely use this service again. Should have requested the driver's name so I could request him when I next visit my family.

Express Executive Cars is perfect for my Airport transportation!! I have been struggling and…read moresuffering with Uber and Lyft unexpected exorbitant surge pricing, not showing up or "no drivers available" for years trying to get to/from GRR Airport. I ended up in panic mode all the time dealing with underdeveloped ride share in Grand Rapids. Now that I have found "V" my problems and headaches are over. Thank you V for your prompt professional service in clean late model vehicles. Finally looking forward to Air Travel again now that getting to and from the Airport is pleasant, stress free and ON-TIME!! Thank you V !!!

They seem to be out of business? Zero response. Left a message and got nothing. ‍‍‍‍‍read more

Carol was excellent and went above normal service for me. She agreed to pick up my son but then…read moreanother taxi company stole the ride from her (long story). She kept in contact with me to make sure my son was safe. Will use her exclusively from now on.

On more than one occasion I've experienced not so great service from one driver in particular. I'm…read morenot sure what her name is but she's a little older and has red hair.. she's NEVER on time even when I schedule ahead of time. She rude when answering the phone, she pick ups to many fares at once. She also drives extremely slow when the weather is fine but when is snowing and super Icy she does 40 miles.. and has NO sense of direction whatsoever..

Called last night for a ride from downtown to an apartment building. The driver said 45 minutes…read moreafter an hour we called again and he said 10 minutes. After calling three times and waiting 2 hours we walked home. The driver was short and rude saying he was doing his best and would be there in ten minutes. Simalar situations have happened many times. This driver should be replaced.

Watch out. She was tooooooo busy to sleep until it was time to pick me up then she'd sleep through…read moreit. So not on time all the time. But when she is there to pick you up she's very friendly and gets you there safe. Watch out definitely have a backup plan.

From the owner: Our business is especially well at being on-time. You'll never have to wait, we use real-time…read moreflight information, and arrival early at location of pick up. On-time shuttle service stands out from our competitors with our friendly, professional and courteous service. Our customers love our promptness and our friendly service.