Update based on the owners response: I still stand by my…read morereview. Again, communication is KEY. Don't take peoples hard earned money on a luxury item and give them less than premium with out any communication. My feedback about Kroger is that their flowers are clearly superior. We've always gotten good quality from them and they are kind people. We will make sure we buy from there moving forward as well as tell others. Next time just apologize. Everyone is dealing with COVID right now, a simple phone call and and an I'm sorry" would have made it right. Buyer beware. What you see online is not what you get. My mom purchased me flowers for my birthday. The first photo is what she ordered and the 2nd was what arrived. Though they are pretty there is a price difference between carnations and spider mums. The same with the white wax flowers. It was obvious they filled the vase up with cheaper flowers and kept the price the same... this is wrong. My mom felt frustrated because flowers are expensive. When she called she was advised they are a "mom and pop shop" and " that's just what they had on hand." And "Covid" If you are a mom and pop shop then your word and ethics are what will keep you open. If you ran out of that product then call the person purchasing. Take the photo down if you don't have it, and put a big disclaimer that you may not even have those flowers. Your substitution policy should be based on cost... not just substituting in cheaper product we can purchase at Kroger. It's Christmas time and the purchaser will most likely never see what they purchased... don't take advantage of that. if I ever purchase flowers in the future, it will not be from here. Hopefully your shop can be honest in the future for someone else.

I am so happy with the floral arrangement made. I placed my order online which I do not like to…read moredo. With a brief follow up phone call they got an idea of what I wanted. But a return call from them if they might up the arrangement a bit to give me what I truly wanted was met with my eager, Yes! My recipent was so happy with her floral arrangement. That was the best review I could receive. Please shop here where individual personal care and immediate delivery truly happens!

I waited to write this, but since our wedding my review has only gotten worse by her lack of any…read moreaccountability & care. Bride-to-Bride I have to urge to stay away. I don't want this for another bride. When my mom & I met Julia at her office, everything seemed to be going well - I was really happy w/ her. I told her I was overwhelmed choosing HAMU for me & the BMs - she said "I do this for a living, I will send you who to use." I never received anything. I found the HAMU on my own & she never followed up to even confirm I booked HAMU, she didn't care to ask. It seemed like she had her own agenda to have us get things that would just look good for her portfolio. ~ 2 months into working w/ her I told her we want a party bus w/ the wedding party to leave & she told me to get an old Rolls Royce, I said that isn't our style & this is what we want. 2 days later she went to my mom saying she thinks we want the car - She didn't care what we wanted. ~ 1 Week before - we were working w/ the band coordinator (BC), Julia was very adamant about her timeline, which is completely understandable. I simply wanted to clarify that it will be okay if we go off the timeline a tiny bit. I emailed her saying after the grand entrance, we'd have our first dance, father daughter, mother son, & welcome speech - all I said was that we don't need EXACT times after each, if a speech runs over it's ok - we have to be flexible. I told her the timeline was GREAT but things happen so to prepare to be flexible. After this I had no trust - 3 days before the wedding our GMs flights got canceled & I was working on getting new flights, I also was taking the programs to print & she asked to have a call - I texted her what happened, & how overwhelmed/stressed I was & I would call her when I could - all she said was "oh my" not "what can I take off your plate & help?" I THEN get contacted by the BC, that she had told them to throw out the entire timeline, that we didn't want it, & she didn't know if we wanted speeches/dances & she was "waiting for me to have time for her". I had so much to do with no help from her. The BC then called me & I clarified. Julia turned it & apologized to me for the BC getting confused We were late to rehearsal, & she didn't introduce herself to the wedding party while they waited - they thought she was a parishioner praying for the first 20 min they were there. Later, she introduces herself to me. I met her in person - she really didn't remember meeting the bride? She asks if I want to say hi and points to her bag - she had her dog the whole time in the Church. How is that appropriate? Day of, she wasn't setting up until after 2, so my mom was there. I don't have getting ready pictures w/ my mom, something I can't get back because she was doing Julia's job. Julia never asked if we needed anything, she didn't talk to me the day of until it was time to go down the aisle. She just walked past me. I hate leaving a bad review, I know people have off days - which is why we emailed her first. She tried to turn it & make excuses or said "Idk what to tell you", or issues about her personal life, even implying she was a widow which she isn't. She discussed her financial struggle, & made it so personal - this is a business not a friendship - all this shows she doesn't know customer service or business. An apology would have gone a long way. I almost didn't write this but our entire WP told me I had to so this doesn't happen to someone else.

Julia has a distinct palate that creates exquisite entrees. She has catered multiple events for me…read moreand my clients. There seems to be a trend where my clients appreciate the food more than my services!? Working with people who are excellence at what they do and who share their excellence through service is a privilege and pleasure. I highly recommend Julia's food and fantastic attention to detail. I'm praying that my services catch up to become as savory as the food!

Natalie was an excellent over-the-phone rep. She was cordial,,efficient, and professional. Thank…read moreyou for making my order special! I'll return & give references.

Amazing work!!! So happy with how these arrangements came out!! Definitely will be coming back.read more

How can I start? maybe saying that if you are looking for a wedding caterer or event coordinator in…read moreDallas, don't look anywhere else! We gave all that glam the opportunity and we are not disappointed, they exceeded all expectations. It has been already 5 months since we got married, and people are still talking about how perfect everything was. Carla and Nancy are incredibly easy to work with and they have many creative ideas, but most of all, they are genuinely kind persons. They were responsive, attentive, flexible, and highly professional. They were engaged in brainstorming and tailored the menu to exactly what we wanted, they helped with the décor, the music, everything!. And the desert? Oh God! Award winner! They made our fairy tail wedding not only real, but stress free. What can I say? Carla was also excellent when it came time to arrange the reception. Dallas has many offers, and we were really confused on what direction to take, but these girls stands head and shoulders above the rest! Highly recommended.

Susan came into my home to help me decorate for Christmas. I was expecting a houseful which…read moreincluded my Grandchildren & wanted it to be spectacular! She met my expectations & then some! She was timely & professional! She saw what I had & knew exactly what I needed to do a perfect job! I will continue to use her expertise for future projects. Thank you Susan!

Susan is a God send! She does it all!! She helped come in to my previous home and stage and look…read moreall my existing furniture and art and worked closely with me over months as I was moving into new construction as a single guy with "specific" tastes. She coordinating furniture repair/repurposing, procuring new pieces, ordering custom drapery and custom furniture pieces and all with an eye toward budget and design. I have received so many compliments on her finished project. Now, she is helping with an outdoor pool project to ensure my existing pieces work with what new needs to be purchased! I am a BIG fan of her work and her as a person!

Becca's Floral Design did a beautiful job on a very important funeral arrangement for me! I had an…read moreidea in mind of what I wanted (and I'm a little picky) and she created an arrangement that was even more beautiful than what I was hoping for and on very short notice. I can not say enough good things about them! Delivery was on time and customer service was excellent. I will be using them again for sure!

What an amazing experience!!! Trish truly exceeded expectations and professionally executed a…read moremagical day for our bride & groom! She was on top of it, organized and truly a delight to be around! Regardless of the circumstance, Trish always had a smile on her face and a solution! I most highly recommend her!!

Bella Flora went so far above and beyond the call of duty that I don't even know where to begin…read morewith this review. Lauren Theisen coordinated our four-day wedding weekend in the Texas Hill Country. If she ever decides not to work weddings, she could easily be a surgeon on the front lines of some war zone. She was cool, calm and collected all weekend. It was only when we got back from our honeymoon, did we hear about all these last-minute issues she seamlessly handled without our notice. The only con was trying to keep the groomsmen from hitting on the smoking hot blonde. Bella Flora also handled the florals, lighting, décor and furniture rentals. I really cannot say enough about their professionalism and the gorgeous quality of their work. Cesar answered my far too long emails quickly and thoroughly. The entire team just went above and beyond to ensure we felt completely taken care of - which we did! It's like hiring a personal concierge for your event. Enough research, you're done looking. They are, quite simply, the greatest team available.

Bella did the flowers for my proposal at the Mansion's chef's table event space. They asked me…read morequestions to make sure they understood what me and my fiance-to-be would be interested in. They were very responsive. And they setup a pretty phenomenal setting between the bouquet, candles, and heart-shaped rose petals I requested. It was certainly pricey, but then again flowers almost always are. If having beautiful flowers / setting is important to you and you have the budget, Bella is what I recommend. Thanks for making my proposal special!