Had some problems with our unit. Purologix got it fixed even after I thought it was still not…read moreworking correctly. They continued to come out and test the unit and explained everything, cleaned it, refilled it and reset the schedule for optimal results. These are great people with a great business. I can highly recommend them. The unit itself is the best on the market so don't hesitate to call them.

I like the equipment I like the way it fits my house. Russ was good with helping determine that…read moreit's reliable. Water is great. This is the second day. I've been waiting for a callback from a missed service call I'm about done with these people. Ironically, I saw a LinkedIn ad for a dispatcher I think they need more than a dispatcher. They need more techs. I am not calling them again it's likely that I may replace this equipment with someone else that understands the concept of missing a customers schedule and how important following up is. UPDATE The service outage was an anomaly. Several individuals were ill and couldn't be at work and one person could not successfully juggle everything. I received a call today. We've set up an appointment. I understand what went wrong maybe I overreacted a bit, but it was so different than my prior service experiences. I thought something had gone downhill permanently, but it looks like I was wrong.

I requested to have the garbage disposal replaced in my kitchen sink. They were on time and very…read moreprofessional. I know the cost of everything has gone up, but thought almost at $500 was way too much and shocking, even though he told me before starting. Never again.

I recently had my water heater replaced over the weekend, and I could not be more pleased with the…read moreservice. John, the service technician, was courteous, knowledgeable, and respectful of the space. From the initial dispatch to the on-site service, the Durham team worked seamlessly together. I've written reviews for various services in the past--from HVAC to car washes--and I've never given a 5-star rating before. This experience, however, truly deserves it. Their service fee was the lowest I could find, and the replacement cost was right in line with what my neighbor had paid. Most importantly, they were available on a weekend and completed the replacement and installation of the new water heater all in the same day. Thank you, John, for a job exceptionally well done.

We had a whole house water filter installed in early November. Our city water had high levels of…read morechlorine (and other chemicals) which made showering abrasive. Amber and John had high levels of customer service and found a solution for us that would work the best. We ended up settling on a water filter with no softener. The master plumber Todd came out on time, and performed the job cleanly. One small part was missing, and the owner came right over to replace it to ensure the job was completed on time. So A+ on customer service. The water filter did an incredible job filtering out chemicals; it was unbelievable how much better showering and other living functions were with the filter. I am bald so I often get scabs on the top of my head, which was caused by chlorine drying out my scalp. No more! I had a fantastic experience with this company and would recommend for anyone looking for a water system.

From the owner: When you need emergency Raleigh, NC Plumbing services, call Clear Choice Water Solutions, Inc…read more immediately. Our technicians will quickly respond to provide the service you need.

I called and cleaning was performed the same day. Service was performed well and extras were added…read more( sidewalk). It was good service for fee paid.

They are out of business and never referred us to someone to maintain out water filtration system.read more

Been using The Water Specialist for years to service my filtration system. Always punctual and…read moreefficient. Excellent, knowledgeable technicians, particularly Randy, who provides extra level of knowledge and professionalism! Highly recommend!

I called to see if they could give me an estimate on a well issue. Luis came out and he told me…read morewhat he thought most likely the problem was and gave what I thought was a fair estimate for the work. He had the parts on his truck and had us up and running in less than an hour. His repair worked like a charm and my wife and I could not be more pleased. We would not hesitate to use them in the future.

Excellent work and customer service. Very nice team and great work on my house. The Water quality…read morecame up right away.

Today I finally made contact with the right person to resolve my scheduling issues and we're all on…read morethe same page. Going forward it should be much easier. Thank you Brian

Jake was thorough in replacing our annual water filter service. He is very knowledgeable and…read moreengaged - he cares about his work. Would definitely recommend him.

Honestly, I was not happy with the way these guys conducted business. We asked for service and…read morewhat we got was a Water Test and a sales pitch for a new system. They then proceeded to charge us $200. When asked about the charge, he said they had to put trucks on the road. $200? For essentially nothing. I still need service. So while your mileage may vary, my personal experience was not good and I would not recommend them to anyone.

Eugene and team gave great service in a timely manner in a time of need. Great follow up service as…read morewell to ensure that all was well. Many thanks.

Eugene and his team did the plumbing on my second addition of my house. At the same time, they also…read morereplaced a few faucets and fixed excising toilets, and replaced water heater. Overall, really nice team, work clean, good communication, reasonable price. Will hire again.