Another great experience with Joseph Rose Plumbing. Water started bubbling up from underneath our…read morelawn right behind the city meter. After the city came and turned off the water, I called Joseph Rose Plumbing at about 3 pm and they arrived about 4 pm. They dug up a small area where the leak had been and found that a pipe from our lawn irrigation system had failed. They fixed the problem, filled in the hole, and we had our water back on in a few hours. They took a situation that could have been a major headache and turned it into a hiccup for us. Thank you Joseph Rose Plumbing!

We hired Joseph Rose Plumbing to replace our hot and cold water valves under our kitchen sink and…read moreto adjust our water pressure in our home. At the time, we also need a new water heater and asked them to give us an estimate for a new gas tankless water system while they were here. The two guys who showed up to do the work, were very professional, thorough and efficiant. The work that we hired them for was excellent and the cost to do this work was excellent - they were here for a couple of hours to complete the work and give us an estimate and charged us only $265. Another plumbing (Brown Brothers) company we hired to to adjust our water pressure (ONLY) a 7 months ago - were here for only 15-minutes and lowered our high water pressure way too low, charged us almost $500 - and it took them 7 months to bill us. Do not hesitate to hire Joseph Rose Plumbing for your work at your home. Also, I would like to add that the Joseph Rose technicians took pictures of ALL the work they did - before and after - and these were all included in their emailed invoice. That said, while Joseph Rose's estimate for a new gas tankless system came in a couple of thousand dollars LESS than the lowest estimate we recieved from other companies, we were very nervous about hiring them for this particular work because they didn't mention anything about pulling a city permit for the work. At the end of our discussion - the guy told us that they don't pull permits - this is the responsibility of the homeowner. He said you want us to pull a city permit for the work, it would cost $500, but a permit isn't required (for new installs and like-like-replacements). At the time I didn't realize that a city permit only costs $65 and the this work 100% requires a permit to be pulled. I found this out when I emailed Durham City inspectors to inquire. When I emailed Joseph Rose Plumbing why we were not hiring them for this job, they responded with "We install lots of gas tankless water heaters without pulling permits". Ethan did respond to my email to let me know that his office manager was new/still learning and misunderstood. If you are having plumbing work that requires a city permit - look elsewhere, none of the three other companies who gave us estimates required the customer to pull their own city permit for the work - let alone charge $500 if you wanted them to pull a permit. The $65 permit fee was worked into all other estimate invoices - we never even saw the fee.

We were able to have someone come out within 24 hours. The tech, Drew, was actually early…read more Drew was extremely professional and took the time to explain the issue with out ac. He was also very patient with all of my hisbamd's questions. We wholeheartedly endorse Raleigh HeTing and Air. We would also ask for Drew again!

Won't reinstall existing systems. Will happily sell you a new one though. Sad as why would a…read morecustomer buy a new unit from them as they'd never be able to disconnect it and reconnect it later. It'd be an existing system at that point.

Matthew's Plumbing has done some work for us before, a PRV and a water heater replacement. I had…read morethem come today to check for a leak which I was pretty sure didn't exist. The city of Raleigh refuses to check their water meter or replace it without an invoice from a plumber. Our water bill was higher than usual the last few months. I did a toilet leak test and found no leaks. Nothing else on the property showed a leak. I called the water department and they were less than helpful. Despite our bill going DOWN after turning ON our sprinkler system, they insisted there was a leak. Matthew's Plumbing sent two guys out who listened to the story, checked the meter as I did, checked the crawl space (no leaks) and listened to me complain about the water department. I was expecting to pay $200+, instead they only charged me $75. These people are honest. I was upset enough that I would have paid the $200 or more had they asked me to do so. Today's visit is why I'll keep doing business with them.

We had two simple tasks: install a per-faucet water filter, descale our tankless heater. We got TWO…read moreleaks: one busted pipe and one improperly installed water filter (screwed on badly, constant dribble). Neither of them were caught and ran for weeks causing massive water damage. Matherw's refuses to take responsibility and even BILLED US TO FIX IT! insurance is suing them for us. STAY AWAY. They do NOT stand by their work!

Excellent service they knew exactly what was wrong. Fixed a problem that the other plumber from…read moreanother company did wrong. Pricing was excellent ,would recommend this company to anybody, give them a call you won't regret it.

My go-to guys. Responsive. Honest. Gets the job done. I don't often leave reviews or make…read morerecommendations, but I def recommend Michael and his team.

Eugene and team gave great service in a timely manner in a time of need. Great follow up service as…read morewell to ensure that all was well. Many thanks.

Eugene and his team did the plumbing on my second addition of my house. At the same time, they also…read morereplaced a few faucets and fixed excising toilets, and replaced water heater. Overall, really nice team, work clean, good communication, reasonable price. Will hire again.

Pleasant plumbing pro, did a good job. New toilet works well! Will use them again for sure.read more

Very professional, they know what they're doing and were able to advise me about things that need…read moreimmediate attention vs what can wait a while vs the things that are just normal and not to be worried about. We bought a house and they replaced corroded joints, installed an indoor master shutoff, serviced our tankless water heater, replaced cheap corrugated drain pipes with pvc traps & pipes. Great communication and prompt service.

We had a toilet that decided to fail. When I say it failed, it did so dramatically and…read morespectacularly. To be seated in one's downstairs working on a Sunday and think that someone was upstairs showering, only to find that a toilet, without even being flushed, decided to fail and pour water through the downstairs ceiling, lights and air vents, well, let's just say, it was a hair raising Sunday. After screaming, turning off the water, and emptying an entire linen closet of towels to manage the flood, I picked up the phone and went down the list on google to find help. Admittedly, Jordan's plumbing was the first I called, but when I got a voicemail, I continued down the list. On my next call, and after speaking with a gentleman about the issue (who I maintain I had awakened from sleep), I was not satisfied. He also stated, "it would be tomorrow" before they could come out, but at that point, I had three huge yellow (fish aquarium) buckets collecting water below, watching my ceiling in such decline, and was looking for immediate help. Shortly after the gentleman and I hung up the phone, the SWEETEST lady called me back. She was in transit to church, but after being able to return a missed call, she wanted to make sure I knew that they could assist me. Her name was Rita, and she quite frankly is what initially sold me on utilizing this company. She did absolutely everything she could to calm me, reassure me, and while they could not make it to me on Sunday at a time me and Mr Jordan were mutually available, she made sure I felt confident that they could get the job done. I felt, and communicated to her, that I believed in Divine intervention, and I just knew they were the right company. In fact, so much so, I would cancel the previous work order from the first company. Today, even more promptly than I expected, I was greeted at my front door by one of the NICEST technicians, Demarkus. Let me tell you, from the moment he entered, until the moment he left, I actually felt assured that this was the right person to assist with the job at hand. The lady of the house also agreed. Demarkus assessed the situation, found what he believed to be the issue, and then made recommendations for repair while answering 10000 questions from said, lady of the house, and whom uses said possessed bathroom toilet. We agreed to move forward with the work from Jordan Plumbing even though said lady of the house can fix anything, including cars. We did so for several reasons, one being that we ensured we had the appropriate documentation for homeowners, the other being, and mostly because the service was so dang good! I know this was a long post, but sometimes understanding the full story, others can appreciate the level of services offered. Most importantly, the work that we had done was reasonably priced, even though I thought my eyes would flood like the ceiling the day before from cost of draining my wallet like that toilet drained the day before. While no one wants to pay for things like this, I am grateful that at the very least, the service alone was worth the price to pay to repair. SERVICE IS SO IMPORTANT! THE MOST IMPORTANT! They excelled on every level for service. I recommend that if you have something go wrong in your home, or you need any plumbing assistance that you contact Jordan Plumbing and Maintenance. Seriously, you will not be disappointed in the level of care they take in assuring you get through the crises. If you are anyone at Jordan Plumbing, and reading this - THANK YOU!

Another great job by Jordan. I had a toilet that was leaking, cutoff and float not working. Brian…read moreand Khalid came out the next day after I called. They repaired the toilet and got a brand new cutoff valve. I'm impressed with their work ethic and reliability. I will continue to use Jordan for any plumbing issues.

Skip did an Amazing job today! He was super patient with myself and my robust fur babbles! He…read morewalked me through the inspection and made timely suggestions for future services and supplied options. He was polite and emailed and phoned my husband to inform him as well. Thank you Skip for outstanding customer service and we are very happy with Blantons!

Justin Hogg is the plumber dispatched to help when we had inconsistent hot water issues. He was…read moremethodical in diagnosing the issue, and he quickly had a solution. It is working perfectly now. He also took a look at a leaky faucet that has annoyed me for months and quickly repaired that. He was cordial, knowledgeable and worked very quickly. Very pleased with his depth of knowledge and how professional he was.