The whole process was rather quick, which is good. They did a great job overall of the outside and inside. I had asked for the ultimate package which was a complete wash of outside and cleaning of interior and rugs. The price set me back $40 plus tax. The only reason I didn't give 5 stars was due to them missing a few spots but that could be attributed to how busy they were and trying to move quickly to get through everyone. I will try the hand car wash option next time. read more

I spent $35 for a "full" car wash here, and it was a complete waste of money. The service was rushed, and the quality was incredibly lazy. Specifically: Poor Cleaning: I explicitly asked them to vacuum the trunk--they didn't touch it. The dashboard was still covered in dust, and the rims were only half-cleaned. Lack of Detail: The car was still dripping water when they handed it back, yet no one bothered to wipe it down properly. They rush you through just to get to the next car, leaving you with a lousy result. Unprofessional Environment: The girl at the counter was smoking inside the building right in front of my children. This is completely unacceptable and disrespectful to customers. The biggest red flag, however, is their data collection. Without my consent, they took and saved my name and license plate number. When my receipt printed, all my personal info was already there. Why is this information being stored? There is no reason a car wash needs to keep a database of my details unless they are selling it to third parties. If you want to waste your money and have your privacy compromised, this is the place to go. Otherwise, stay away. Then this tough guy wanna manager reply to this review and makes all kind of comments. The girl was vaping at the counter, you want to call me a liar, if that makes you feel better. Why don't you be a man and admit that she was and that you rip off customers and your service stinks? Also a lot of five star reviews are people with one review. They are most likely his friends. Read some of the negative reviews and see how we talk to customers, this guy is not a professional, he's a clown. In the other negative reviews he gets defensive and insults people and tells them that they even speaking English. If you read his reply it doesn't look like English either. He is a loser! read more

We've been using Exquisite Auto Spa for our car washes for over 14 years, since moving to the Pleasant Plains neighborhood. Exquisite consistently delivers high-quality washes at a reasonable price. Much better than many other car washes on Staten Island. Highly recommended! read more

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TERRIBLE CUSTOMER SERVICE ON MANAGEMENT'S END. The manager/ owner was completely rude and disrespectful for no reason, i am there to clean my car not too feel disrespected and belittled by a guy who just sit in his office. read more

Service was amazing from start to finish. The workers doing the car wash greeted, and the lady at the register was super friendly. My car was I got "The Works" which was their top package. After tax it came to $38 which is about what I expected compared to other places I've been. The value felt great for how great my car came out. The outside was spotless, and the inside was amazing, especially considering I had dog hair in the backseat from bringing my dog to the vet. Any place that can handle the dog hair is great in my books! I'll definitely be coming back the next time I need a car wash. read more

I desperately needed a car wash today, so I stopped here. I didn't have any expectations really, but they definitely did above and beyond. I will be taking my car here for any future needs I'll have! The girl at the counter with black hair was so sweet and understanding towards my needs with my car. I believe her name was Lauren. I highly recommend coming here! read more

Paid $41.00 for the works got nothing for it went home revacumed .wiped down doors and cleaned door panels and windows what a waste of money best word of advertising is word of mouth went there one other time maybe they were having a bad day same shit save your.money read more

Best carwash in Staten Island, went and my car came out looking brand new! Owner is super nice and can help with any problem! The girl with dark hair Lauren behind the desk is a delight and made time to chat with me about all the different types of packages!! Only carwash I'll ever be going to from now on!! read more

Best car wash on Staten Island!! Always leaves my car looking so clean!! They do great detail work as well. Clean inside and great staff. Danny, Antonio, and Juan are the best. Friendly and willing to help. Always recommend this place to friends and family. read more

I have an Audi 3 .I was charged a fee for an SUV wash The vehicle is listed as a subcompact cross over I'll report them to th

They working really fast so don't really pay attention to details when it comes to basic car wash. Also take some extra towel with you so you can wipe it after they done. read more

Had an all around negative experience with damage to my vehicle. Can't do anything about this now since I realized once I got home and looked at the car. Cannot recommend exquisite auto spa to anyone. Front Chevrolet emblem was broken off of the vehicle. See photo attached. The wait was also very long as the machine wash and hand wash is one line UPDATE: Danny reached out to me and found my vehicles emblem in the car wash tunnel. He fixed the emblem and was professional throughout. read more

Exquisite Auto Spa and Detailing - Broken emblem from car wash. - Auto Detailing Near Me - Staten Island, New York

My new car has scratches (some deep). Owner says it can be "buffed out". Really??? read more

One of the best car washes Danny and his team do the best detailing I ever seen . Only wash I trust and gets your car looking brand new like it came out of the showroom. read more

Honestly on of the best on the south shore. Blows away its neighbor on Amboy. Prices for everyone and they really do a great job. They pay close attention to spots that the other car washes don't hit. All in all this is the spot to take your car. read more

Exquisite Auto Spa and Detailing - Pristine - Auto Detailing Near Me - Staten Island, New York

Solid exterior wash and even better interior cleaning than any other place I have been to. $30 gets you the works, well worth it, they take their time to clean. Beat to go at off hours otherwise it's packed. Very trustworthy crew too. I lost a credit card in between the seats week ago and when I got to my car just now they left it in the center console. Love this place! read more

Car gets washed 2...maybe 3 times a year. It's always a mess. I have a kid and a dog that sheds. Is there still SOME sand in the carpet?...yeah...are the cup holders SPOTLESS? No....but for $30 and only 20 minutes of my time they did a fantastic job. Reading some of these reviews and thinking...wtf are these people expecting for $30. You want your car spotless...get it detailed. read more

Best car wash in the area, I definitely recommend this place to everybody. They always do a great job and their very thorough.

They were amazing!!! They detailed my car it took about 2/3 hours the car looks brand new. Highly recommended For everything!!! read more

My experience was 'EXQUISITE"! I got the "works" car wash. The guys were thorough with their interior cleaning and the outside was better than most. When paying, the young lady introduced herself and spoke to me like a professional. Not the typical no personality cashier that you get elsewhere. When my car was done, the owner came up and shook my hand and said thank you and saw a spot missed on my window (parking sticker residue) and had one of the guys attack it with a razor... I was very pleased... do you like to keep your car clean? Do you like an Exquisite look on your ride? Go here! Thanks!!!!!!! read more

This place was a one and done for me. I got "the works" package which is close to $30. Then you have workers running around like chickens without heads, No organization. Iam a very hands on person with a much greater knowledge in general automotive how to than an average person. After the circus show of vacuuming my car, then came the real gut twister. It was about an eight second spray with a high pressure sprayer barely getting the surface wet. Which for those who don't know, it's pretty bad to try and wash a dry car. Then dunked a brush into a cesspool filled tank and zig zagged across missing plenty of spot across the car. The worst part was after he swabbed the car he uses THE SAME BRUSH ON THE WHEELS ANS TIRES! Are you kidding me?! Their lava soap was dribbling down, the 3 part wax didn't even spray onto the entire car (pressure problem maybe??) I have the same opinion as one of the previous reviewers, Igor V, the cashier at the front was leaning back in her hair with her feet up, cell phone in both hands, while talking with some dong bat girl friend of hers. I had to give an 'Ahem' when I walked up and I get a crooked stare. And she didn't even mention that "the works" package comes with an air freshener. This owner better wake up quick and learn how to take some constructive criticism. How about even sending in someone in to see what goes on when you're not there. read more

I'm definitely a fan of this place. They take their time and clean every part of the car, all their staff is friendly too. Highly recommend.

This place is terrible. I have a brand new car and this is my second car to bring to this place and they scratch it with their brooms, do a half ass job vacuuming, cleaning and "shinning" your car. DO NOT GO HERE UNLESS YOU DONT CARE ABOUT YOUR CAR AND WANT TO PAY $30 FOR GARBAGE. Costs more going there. TERRIBLE SERVICE read more

very long wait for a terrible hand car wash. Car left with a bunch of streaks and missed spots

The only car wash that I will let touch my car they are professional and take care of your car. They do great work and are extremely friendly and helpful read more

First time going the car wash. Personal was very friendly & did a good job on cleaning inside & outside my vehicle.

They do an awesome job. My car always comes out immaculate I do the supreme on my truck and it always looks like it's been detailed

Terrible car wash!!! I am reporting this place to the BBB for unethical practices! The inside of my car is still dirty, there was ton of trash that you could clearly tell was trash that was left in the car, the inside was poorly vacuumed, when complaint they took all the trash and hid it in a compartment in my vehicle and the manager had the right to slam my door and walk off!! This place need to be shut down! I should of read the other reviews before coming here. The manager on duty told me his name is Pancho I believe. After I left they have now called my phone 5times once from private. I'm assuming they got my number from when I called them right before arriving. read more

Great car wash I like the new management it really has improved under this new staff. My car comes out great and is well worth the money. Car looks new after every wash. No streaks tires are done great and everything is wiped down perfect. Looking to lease a car and there leasing department is also so helpful. Will definitely retune many more times and will be recommending it to many friends and family. read more

I've been here many times before, old and new owners. Even had a small convo with the new owner when he opened up. Today I pulled in for another car wash when I realized one of my tires was very low. I noticed the owner/bald guy was walking about to drive my car in when I asked if he had air for tires when he responded "no". So I walked into the store to pay when I looked out the window and realized that a worker was using an air hose to put air in a Mercedes right in front of the store! 30 seconds after this guy told me he didn't have air and couldn't help me I see an employee putting air in a benz with the hose coming right from the store! Car wash is decent at best but you could live with it. But based off how I was treated I will never return. That guy needs a lesson in customer appreciation! read more

So expensive & not worth it. Paid $30 and my car is still dirty and the inside is still dusty. They didn't even take the time to vacuum my seat which was included in the package I chose! When I asked the guy to clean it more he didn't understand English and brushed me off. Will not be returning here! Save your money people. read more

To add to my above review I have been in there many times with yes my old Subaru Forester which is not a truck and my BMW and there is always an issue. The forester is not a truck and why would you're workers ask if I want the mats cleaned? Oh wait that must be extra. Keep nickel and coming your customers. Not every car should be a $25 car wash and when I do pay that amount I shouldn't have to tell your workers what they still have to clean and everything they missed read more

Easily the best car wash on Staten Island. I can't believe some of these negative reviews. It sounds a lot like competitors trying to sabotage a great neighborhood business. My entire family goes to this car wash and they're all beyond satisfied. I recommend this place every chance I get. I get the premium wash every time and it's well worth the cost. I'll be back. read more

Girl at front desk seems like she dreads being there, not too hospitable, barely makes eye contact, doesn't smile. Although I don't come there for that, it's all part of service and if your employees aren't happy, it shows a lot about your business. Perhaps that's why I'm not the only reviewer here that gave you 1 star, and you just opened for business too. Secondly, I paid a premium to have an exterior hand wash, and after the car was done, as the worker was drying it, I asked him to clean the black tar off my chrome exhausts, he barely wiped it and did not remove the oxidized dirt, when I asked him if he was done with that, he responded in a rude and annoyed way, Yes, I cleaned it! I just turned around and left. The way I see if, when you're paying a premium for an EXTERIOR hand wash, the chrome on the tailpipes MUST be clean as well. Also, they didn't wash the inside of the rims too well, was still brake dust in there. I have a simple Maguires Chrome Cleaner at home and cleaned the chrome pipes in 1 minute, it's a shame that a place specializing in auto cleaning and detailing is so incompetent at being detailed cleaning the car. It's supposed to be your specialty, your expertise! UPDATE: Shortly after I wrote the review, Danny R. commented below with some absurd response about me trying to come onto his receptionist. In a pathetic attempt to do damage control, he resorted to lies and slander or is just confusing me with someone else, in any case, totally unprofessional. I was there with my wife and paid over $20 + Tax for the Exterior hand wash, not $18 as he claims, showing he doesn't even know who he serviced. Secondly, they never said that it was extra when I asked to clean the chrome pipes, they simply did it and did it poorly, hence, the honest review, which Dan couldn't handle, as apparent by his response. Instead of ironing it out with me, he went into a confrontation with lies. This just goes to show how they treat their customers during and after the visit. Simply deplorable! Danny R. Also sent me a personal message with a very rude and nearly threatening approach, I will post it here just so everyone sees what kind of person they're dealing with in this business, he confuses the price I paid AGAIN in his letter, and it's obvious he's looking for confrontations, viz: "You wrote a review of the old owners of the place as well you obviously have nothing better to do then write bad reviews for busineses on Staten Island when u get an exterior hand car wash only for 16 bucks your not gonna get a full detail to write a bad review because your exaust tips weren't cleaned is rediculous obviously instead of asking to speak with management to rectify the problem you leave an the. Put on your tough guy fingers an write a review be a man an confront management and ask questions before being a computer gangster" He further writes: "So sue me your just another person with nothing better to do you left bad reviews on many businesses what do u do for a living when u see so many people there's always the one customer like yourself who wants perfect work quick an for cheap I obviously kno what I'm doing bec I more then tripled the business in 3 months people like you are customers we don't want" He then tries to lower my credibility by saying I have a lot of bad review for other businesses on Staten Island. Well, there are more bad businesses than good, that is not my problem. Further, he's right, I wrote a bad review for the previous car wash that was there, BECAUSE IT WAS RUN POORLY, hence, they went out of business, which only gives my review more credibility and honesty. As for the good places, I reward them by spending more money there and referring friends and family, not just writing reviews. read more

These guys are simply the best in the business- Only place i'll take any of my cars or trucks... They all take pride in their work and treat a Toyota RAV4 the same way they treat a McLaren 720s... Great staff, great owner, timely service, and they all take genuine care of your car no matter the year make or model. Nothing is half assed at exquisite!!! read more

Ever since the first time I got my car hand washed there I knew I'd go no where else. Impeccable service and when you leave there you feel like you just drove off the lot with a new car. Machine or hand wash the job is second to none and the staff and owner will always make sure you leave satisfied. read more

I've always brought my car here for as long as I can remember. Place is very clean and the customer service is always at its best! Both hand wash and machine wash are absolutely great! Car always comes out looking brand new! This is the only hand car wash I trust to wash my car because they do incredible work and all the staff is very friendly. If you're looking for a place to use, once you come here you won't go anywhere else trust me!! read more

Best car wash on Staten Island. Always quick and friendly! Will never take my trucks anywhere else!

Best Car Wash on the island. They offer amazing washes (both hand and machine washes) for various people. Their service is great , they take time with the washes to make sure every car is perfectly clean and get every little spec of dirt off. i highly recommend this car wash as a go-to on the island! read more

This place is awesome. Exceptional customer service, top of the line products and the highest quality of attention to detail. From start to finish I enjoyed my experience with them. They were courteous and knowledgeable. I had an appointment, they saw me on time, they got the job done way faster than I expected and left no detail unattended. My car was like brand new. You can tell they love what they do and your car will show that when you leave. I would strongly recommend this joint and will be coming back soon. read more