To begin, I must express my disappointment with Robert's services. While he is a well-intentioned…read moreindividual, we entrusted him with booking the second most expensive wedding package for my wife's dream wedding.
Upon reviewing the reviews, we were initially impressed. The photographs on the website were visually stunning. However, we discovered that the photographer we had hired was subpar. Regrettably, none of our photographs matched the website's images. Instead, he captured candid moments of individuals not smiling, which were subsequently sent to us.
It is important to note that the website typically promises 100 photographs or more. However, upon reviewing the actual photographs, we found that only a fraction of the promised images were delivered. Notably, three identical photographs were sent, all of which depicted individuals without smiles.
Despite these issues, Robert attempted to rectify the situation by offering my wife and me an additional photo shoot after the wedding. However, it was impossible to retrieve the day of the wedding itself, which was the most disheartening aspect of the entire experience.
In contrast, my daughter's iPhone photographs were significantly superior to those taken by Robert's photographer. In my opinion, if I had opted for the more economical wedding package offered by Robert, utilizing his own phone or camera for photography, the results might have been superior. My primary concern was the limousine, as we selected a venue that was slightly farther away, necessitating a higher cost for the limousine due to the extended travel time to the wedding site. Consequently, if you choose to have your wedding on Sandy Beach, you will incur an additional fee for the limousine. Unfortunately, my wife forgot the rings and had to return to retrieve them. The entire process, including the wedding photoshoot and the return trip for the rings, took approximately 2.5 hours. In contrast, a standard wedding at a closer beach typically takes two hours. Therefore, I believe our ceremony was shortened due to the increased travel time to Sandy Beach.
Regarding the ukulele music and the written songs, it appears that the songs we requested were not played. The music was being played when my wife was walking up the aisle and paused for the ceremony. While I do not believe it was a complete song, I understand that this was my wife's dream. Wedding expenses were not a concern for me, as I was determined to make this the most memorable experience for my wife.
Regarding the limousine, it was not provided with any water, not even a bottle of champagne. I questioned Robert about this after the event, and he explained that due to instances of excessive alcohol consumption in the limousine, the vehicle had been damaged. I find it difficult to comprehend how someone could become intoxicated from a single bottle of champagne, especially considering that I had rented a limousine for my own wedding. This limousine was used to transport us to dinner, drop us off, and then pick us up again. It was equipped with a bottle of champagne for the journey to the venue and another bottle for the return trip. Additionally, the limousine had ample bottled water available. The limousine service, which Robert recommended, failed to provide any additional amenities beyond the standard fare. Despite the extra time charged for the extended duration, Robert has yet to contact me regarding the additional hour. While I had paid for the limousine, the photography quality was subpar. The photographs failed to capture the memorable moments of our special day, and my wife's dream of having beautiful pictures to display in our home remains unfulfilled.
Robert has expressed his intention to rectify the situation, acknowledging the potential loss of 30% of his business due to negative reviews. However, I find it difficult to believe that a single negative review can justify such a drastic response. While I am not here to criticize others' choices, my primary concern is the irreplaceable moment we lost due to the poor photography. The photographs were indeed of poor quality, and I have shared three of them with you for your reference.
If you are considering using Robert's services, I recommend seeking alternative photographers, preferably female, to ensure that the photographs reflect the quality of your wedding experience. While Robert is a kind and professional individual, the lack of professional photography at a reasonable price is a significant concern.
In conclusion, despite the positive aspects of my wife's marriage, the poor quality of the photographs has overshadowed the overall experience. The absence of memorable images, except for a few taken by my daughter, has made it difficult to showcase the beauty of our wedding day. One last thing I don't know who all the other people are in reviews, but we did not get any beautiful pics like the website shows