My teeth went up 6 shades in just 40 min! Highly recommend! Mary Lou was wonderful and made the…read moreprocess so easy !

Canceled the the night before a big event with no remorse for all involved to make the appointment…read more After having an appointment over a month out. I'm suing for damages.

The sub level of post care from this dentist has left me in pain without any recourse…read more My procedure happened on October 30th and I was sent home with no post care instructions, just a remark by the assistant that I should be good to eat and feel all numbness go in 2-3 hours. I had to go back with days as the bite was painful even with drinking water. I am no dentist and can not self treat. I had to go back 2 second time with a week and the dentist waving his hands in the air simply said, he can't do anything!!! When I voice my frustration. He refused me any further treatment and said I could go see a different dentist. I followed a medical practitioner's advise to preventive care and am now left with pain and suffering, neither of which I had, had gone to his office for a free dental cleaning. This dentist is a nightmare and very unprofessional.

Dr. Lenoir is a very professional and skilled dentist. Cannot recommend this office more highly. He…read moreexplains everything in detail and goes out of his way to make sure you are well taken care of. Best dentist I have ever had. Today, he replaced a crown that had come off, and his work prompted me to write this review. He first had to reshape the tooth structure under the crown and prepare the tooth and then re-cement the crown. There was no discomfort and everything was fully explained. The crown feels great. The office staff is also very professional and courteous. Highly recommend this office, and in particular, Dr. Lenoir.

I was recommended to go to RR for the patient experience! They have kind front desk staff, and even…read moreoffer you a comfort menu to be able to have a relaxing experience at the dentist. The menu includes things like a lavender scent to soothe, a warm blanket etc. Great for those with anxiety.

I have been with River Run Dental for many years. The service and facilities are very nice, but be…read moreready for low ball/inaccurate quotes for extra services where you're stuck with hundreds of dollars of uncovered service fees. This has happened multiple times to my family where RRD presents a quote that shows after insurance out-of-pocket fees for proposed services. Each time I have agreed to proceed based on those quotes and paid for the quote balance before leaving their office. Next thing I know I receive invoices for fees still due after insurance payments that are very significant. I have met with their billing/treatment coordinator and was told that they do not normally contact insurance companies for establishing customer quotes, but use a general database, although they present "insurance pays" amounts in the quotes. As a note, I did sign each quote that states that I will pay balances not paid by the insurance company, but I assumed quotes would be accurate or at least in the general ballpark. In the future RRD staff has agreed to actually coordinate with my insurance company to provide an accurate quote (this is not standard policy, so you have to ask for it), but I will not be going back. I feel ripped off. FYI, my insurance company is a major insurer.

Dr. Patel has been an incredible dentist to my family for several years now. She's great with my…read moredaughter and her front office is awesome and super friendly. If you're looking for a welcoming dentist office that can treat the entire family, they are your best option in Short Pump.

Dr. Patel and all of the staff here are so kind and welcoming. I, like most people, dread going to…read morethe dentist but this team truly makes everything so easy and relaxing. Every time I come, they ask me about my job and what's going on in my life (I don't know how they remember all this because I barely remember myself lol). My appointments never feel rushed or impersonal. I highly recommend Village Family Dentistry!!

Dr Evens is unique in his approach to your dental care. He actually talks to you about what you…read morewant to achieve and offers a variety of solutions so you can find the solution and cost that works best for you. This is important when your like me a senior (75) on medicare and no dental insurance. Recently I had a front tooth break off. Besides being unsightly I was told by a practice that there was no solution other than 17,000.00 worth of implants. I left there in shock. I went to Dr Evens and with some daring and creative inspiration be replace my missing tooth. He is also putting together along term plan which we can implement. His staff is kind and wonderful and I am extraordinarily grateful to Dr. Evens. If you chose to see him you will be in very good hands and you will be glad you did.

This practice has no equal in the Greater Richmond area! Dr. Evens' strives to perform the best…read morepossible outcome for his patients, whether it be as simple as a cleaning or as complex as restorative dental replacements. His concern with his patients is exceptional.....he really cares about their situation and offers advice as to best address their needs. Contrary to other dental practices where profit is a motivator, Dr.Evens offers alternative plans to accomplish the dental goals of his patients and these plans may be progressive as a patient's budget might allow. There are new and innovative dental care and treatments constantly being developed and taught and Dr. Evens has a keen interest in availing himself of these latest developments to best serve his patients. Bottom line is that the practice of Dr. Steven Evens in Richmond is by far the best to serve those in need of dental care.