I have been working for Fairbrook Groves for 5 months. This place is beautiful and our residents…read morelove living here. The owners are amazing and work very hard to make Fairbrook Groves a place you want a family member living at. I plan on working here until I retire.

Fairbrook Assisted Living is run by wonderful, caring people who sincerely want the absolute best…read morefor their Residents! It's a wonderful home, well taken care and very organized. It is a positive, loving environment. I highly recommend Fairbrook for your loved one.

very clean, but not enough activity. Mostly everyone just sits in their rooms or in front of the…read moretv. If you have trouble eating they send them to the naughty table. I wish I would have looked around more. they have someone come in for music once a week, but that's the only activity they get.

The caregivers at Country Estates are outstanding! My mother transitioned from a memory care…read morehospital into this assisted living home. It was perfect for her. The home is safe, relaxed and spotless. The residents have their own rooms and move around the interior of the estate freely. The staff is compassionate and attentive to every need. They treat the residents like family and that really makes a difference!

My father lived at Emerald Glen Memory Care Plus from April to August 2025. The experience was…read moreoverwhelmingly negative and I hope sharing this will help other families avoid what we went through. At first glance, the facility is beautiful. Upscale decor, spotless halls, and a grand entrance. It looks like a luxury resort. But behind the polished appearance is a facility that is understaffed, undertrained, and unequipped to handle true memory care. The use of the term Memory Care Plus is false advertising. There is no specialized training, no consistent structure, and no appropriate staffing for residents with dementia. My dad has dementia and needed patient and consistent support. While there were two or three genuinely compassionate caregivers, most of the staff lacked basic memory care training. They were rushed, disconnected, and focused on completing tasks quickly. If my dad didn't comply right away, they would simply move on to the next resident. They did not have the time or resources to build trust or problem solve. Activities were rarely offered, and when the home manager was fired just a couple months after we moved in, the entire structure fell apart. My dad needed help using the bathroom, but instead of working with him, they put him in diapers. This led to recurring urinary tract infections--something he had never experienced before living here. He was often left sitting in waste, and no one took time to assist him. On one occasion, he was found on the floor after being left there for a prolonged period of time. We had a camera in his room so thankfully could see the neglect. We ended up hiring a private caregiver just to make sure his basic needs were met. With that, we were paying close to $10,000 dollars a month, and still the facility staff could not manage his care. He was being overmedicated throughout the day, not for medical reasons, but to make him more manageable. He was seen as too needy, and sedation became their solution. Eventually, Emerald Glen evicted him, claiming he pulled his arm away from a caregiver. For someone with dementia, this is a common and understandable reaction. Instead of adjusting their approach, they removed him. After this, we interviewed several other facilities. A few of them were already aware of Emerald Glen's reputation. We were told that the owners have a pattern of cutting corners and moving out residents who require more time or do not generate enough revenue. If your loved one cannot be safely left alone, this is not the right place. My dad could not get to the bathroom by himself, and they were not able to assist him as needed. He became disoriented, confused about where to go, and they made little effort to work through it other than diapers and placing a bucket in the corner of his room. This is for a man with dementia and very high fall risk. He is now in a small, home based care setting and the difference is incredible. He has had no UTIs, no accidents, and is treated with respect, patience, and consistency. The caregivers take him to the bathroom, speak with kindness, and support him fully. The standard of care is dramatically better. It's fascinating to me that the new caregivers at his new place were able to get him to bathe and use the bathroom from day one. The difference is they were able to put in the time to communicate and work with him. Emerald Glen always said he was difficult to work with so it's interesting to see the other side of it when it is done professionally and with care. Because of the severity of our experience, I filed an official complaint with the Arizona Department of Health and Human Services. Families deserve to know what is really happening behind the clean surfaces and attractive design. Please consider smaller home based care settings. They offer the kind of real, compassionate support that Emerald Glen simply does not provide.

We were so blessed to have found this place for my parents. Going through a really hard time, they…read morewere such a blessing. Everyone here truly supports and loves every resident there. Each and every person that works there is such a lovely soul. They go out of their way to make them feel at home. We got to know all the residents and their families. It is a real home, with delicious food and family style dining. I am so thankful to everyone there.

Im so happy i found this nice home for my mom. The owner and staff are very compassionate and…read morerespectful. Residents are very comfortable and happy there. My mom made some friends right away. Will recommend to anybody who is looking for a good place for their loved ones.

From the owner: Loma Vista Assisted Living provides a warm, comfortable, secure family like environment for your…read moreloved one to gracefully age in a place with love, support, and compassion. Health and happiness should be a part of everyone's golden years, and this is what we strive to help our residents achieve. We pride ourselves on helping our residents live life to the fullest while maintaining their independence, privacy, and dignity.

A place of joy a truly exceptional group home I don't usually write reviews but a place of joy has…read morecompletely changed my perspective on senior care not all group homes are the same and if I could give this place 100 stars I would. For three years I cared for my mother as she battled dementia, it was one of the hardest experiences of my life, I struggled to understand her mood swings her refusal to eat, shower, or take medication. I eventually had to accept that I didn't have the skills or knowledge to provide the care she needed, after moving her four times since 2022 I was feeling hopeless until one day in March 2023 I overheard a woman at the grocery store raving about a place of joy she described it as heaven on Earth a place where her father was cared for with love and dedication her words stuck with me and I decided to visit from the moment I walked in I felt something different the owner Chela is incredibly attentive to detail and it's clear that she runs this home with both expertise and a huge heart every time I visit often unannounced I see caregivers who are genuinely happy always smiling and treating the residents with kindness and patience. Most importantly I always see the residents happy. the name says it all this truly is a place of joy, if you're looking for a group home where your loved one will be treated with dignity compassion and expert care this is it. I am beyond grateful to have found this place and I wholeheartedly recommend it to anyone seeking the best care for their elderly family members

To the Caregivers at A Place of Joy Assisted Living,…read more I want to take this opportunity to say what a wonderful experience my Aunt Darlene has had during the almost three years she has been with A Place of Joy Assisted Living. She is well fed, the facility is always clean, the meals are wonderful, and she is as happy as one can be under her circumstances. Her husband, my uncle, visits regularly, and always knows he will find his wife up and dressed, having a meal, or just finishing one, with clean linens on the bed, a comfortable chair where she feels safe, and people around who care for her and make her feel safe. I am grateful for the peace of mind my uncle has knowing the staff care greatly about and for my aunt which allows him some sense of comfort since they cannot be together in their home. Thank you all for not only caring for my aunt, but for the tenderness with which you care for my uncle as well. He is a wonderful man, and a wonderful husband to my aunt for over 65 years. That is a saint in my book! With gratitude and thanks, Their niece, Linda

Staff was fine my shared room was horrible. The food was terrible high fat high sodium very small…read moreportions served cold. It feels like profit center for old people storage

I was not impressed with the owner or the ever changing staff. My friend was placed there - she…read morealways seemed afraid and our visits were never in private! I was happy when she was moved to a different facility. Please check carefully when looking for a place for your loved ones !

Completely horrible experience from the first day to the day we pulled my mother out of memory…read morecare, which was only 3 days later. Staff was virtually absent. Getting in and out of the unit took sometimes as long as 10 minutes or more. On a Saturday we observed the only staff member available to open the door was the same only staff member serving lunch to the zombies they have for patients. Upon entering the lunchroom there were children's cartoons playing on TV, green looking hot dogs with some type of sauce that looked like it came out of a bathroom, and my mother could barely speak to us, as her voice was hoarse, her hair was filthy and matted to the back of her head, mismatched dirty clothes, and when I tracked down the same nurse I had met 3 days earlier who was handling the same vials that were later given to me as "haloperidol", she did not know who I was, rudely stated her name, and shrugged me off when I said I was taking my mother out of the lunch room immediately. My father who would visit my mother from independent living (we also removed him and all his belongings 3 days later when we learned the entire apartment was infested with various types of roaches when we visited after movers brought his items in 3 days earlier) would try and help her eat and take her back to her room and would be told he could not take her out for sometimes as much as two hours while the other zombie residents (by all appearances every resident had been given some type of sedative, my mothers was Halperidol, I learned later when I pulled her meds upon taking her out of the facility. NEVER SANCTIONED IN FACT TOLD HER HOSPICE NURSE NOT TO GIVE THIS TO HER EVER AGAIN PRIOR TO ENTRY INTO FACILITY as side effects are " potent antipsychotic medication with common side effects including sedation, dizziness, dry mouth, constipation, and blurred vision. It carries a high risk of extrapyramidal symptoms (EPS)--such as tremors, muscle stiffness, and involuntary movements--as well as potential for serious conditions like tardive dyskinesia, QT prolongation, and neuroleptic malignant syndrome (NMS)." When I told the staff I was taking her out for at least the weekend (only way to get her out of there quickly was to state she was coming to visit with me at my home) I was given an entire bag of 30 or more doses of this Halperidol drug she was NOT PRESCRIBED prior to admission by the 'nurse on duty' to bring home with me. WHAT? My father observed patients with involuntary movements throughout the 3 days she was there and again, my mother could barely speak or raise her voice above a whisper and reported "voices in her head" and clicking, roaring, and thumping in her ear. AFTER 3 DAYS. DO NOT BRING YOUR LOVED ONE TO THIS FACILITY OR ANYWHERE NEAR ANY PART OF THE PROPERTY FOR ANY REASON.

It is very degradering to treat the older people the way they do, the girls in physical therapy…read moretreat the patients like animals I saw it with my eyes. this place needs to close doors, I would never be there before I died, terrible place.

From the first call to set up service Sunland Home care has provided nothing but top notch service…read more Set up caregivers for my mom as post hospital care and the service and staff were amazing. Met with the owner Traci, and it seems great service trickles down. They were able to start service at the last minute and were extremely accommodating. Traci was also helpful with referring various other services for my aging parents such as maid service and medication management. While we will continue to use their service going forward, I would not hesitate in the slightest to recommend them to friends and family. Do yourself a favor and call Sunland first, I promise you will save yourself a lot of time and aggravation.

I have worked with Sunland for almost four years. I don't hesitate to give a great review because…read moreTraci and her company are excellent. Sunland hires quality caregivers and will personally match your situation to a caregiver who can be caring and effective. They take the time to get to know their clients and follow through until caregiver and family are content. If there's a problem, someone from Sunland picks up the phone and immediately helps. Their billing system is clear and organized. Their caregivers are caring and trained, and managers, like Jerry, are in touch with the day to day running of the business and will know your name. I wouldn't hesitate to sign up with Sunland if someone in your family (or you) needs home health support.

Assisted Living of Mesa is not the typical group home! Before I visited this home, I was sure that…read morethe type of loving, professionally-run home I so needed for my mom did not exist! I toured more group homes than I can count; typically leaving in tears considering the type of 'existence' my mom would have there. As a school administrator with high standards, I expected equally high standards from other professions; my expectations were truly always shot down when I visited group homes in the Phoenix area. I began to think the 'best' was just very below-average and felt despair in considering leaving my dear mother in any of them. But... when I stepped inside the Assisted Living of Mesa, I immediately felt a difference- a huge difference. At the other homes I had visited, I always had the sense that the caregivers were putting on a happy face for visitors but somehow sensed that when the door closed, things were not so happy. I was negative about the whole group home concept and was distraught over how I could take care of my mother. The caregivers have a really hard job, I know, but I can't compromise my mom's safety and care. ​But... when walked into the Assisted Living of Mesa, I could not continue with that negative feeling. I immediately felt that the employees were committed to making the group home a HOME for everyone who visited or lived there! There was such a genuine feeling that permeated every aspect of the tour. I immediately sensed that my dear mom, who has dementia and cannot really advocate for herself, would be loved, cared for and about, and not left alone. I knew, on that initial tour, that I could go to work each day knowing that she was loved, helped, taken care of, supported, and considered part of a family. Now, Mom has been at the Assisted Living of Mesa for almost three years. They love her there, meet her needs for dementia care, and I have never worried or wondered about how she is treated. I have to work; I also have to care for my mom who cared for me for so long. This group home is not the typical group home!

From the owner: Assisted Living of Mesa epitomizes excellence in senior care, offering a blend of private…read moresanctuaries and communal spaces that promote independence and community. Our cozy, private bedrooms provide residents with personal retreats, while shared living areas foster social interaction, engagement, and the formation of lasting friendships. Our compassionate caregivers provide personalized support, ensuring each resident thrives within our warm, welcoming environment. With a focus on tailored nutrition and diverse activities, we prioritize holistic well-being. Trust Assisted Living of Mesa for unparalleled dedication to excellence and compassionate care - where every resident is cherished as part of our family. Call for a tour today.

We put my mom in this facility three years ago and were very pleased with the care she was getting…read more Recently, we had to have my dad join her. The same week my dad moved in, a new employee started and you wouldn't even believe the hell she has inflicted on our family. The lies and unprofessional interactions have left us all completly floored. My dad is no longer living there. This kind of unchecked behavior in a facility that is taking care of defenseless elderly patients is unexpected and alarming. I will do all I can to spread the word about the experience we had. Do not trust your love ones to this company!

5.5 hrs and still waiting for laundry. Clothes sat in washer for hrs and dried on HIGH. Staff…read moredoesnt care about residents.