We've been using Western Exterminator (formerly Pratt Pest Management) for a couple of our…read moreapartment buildings for over 15 years now and they do a pretty decent job. No real problems or issues and they have good customer service when we've rarely had to call their office. We don't actively have any major invasive pest problems so we use this company for exterior preventive protection. The come by on a monthly or quarterly basis depending on the contract and check on the bait stations and spray the exterior grounds next to the buildings. We like their report that is available after each visit which itemizes details of each bait station serviced and recommendations for preventative steps we can take to minimize unwanted pests (mainly rodents in this area). This company says they've been around since 1921 so that's pretty good.

Prompt service, efficient manner, friendly employee. I've used the for a bed bug check (nine-yay!),…read moreand a carpet bug treatment.

I had bees starting to make a home in my wood railing. The year before, I had sanded it down but…read moreforgot to seal it, which likely attracted them. I contacted Pest Zero, and they responded quickly with a very reasonable estimate. They treated the affected area, and within a few weeks, the bees were gone. I went ahead and filled the holes myself and made sure to stain and seal it this time. They also went above and beyond by treating other areas around the home at no extra charge, including removing a wasp nest and addressing some ant activity. I was very pleased with their service and would definitely hire them again in the future.

Very good with communication. Even showed up early! Reasonable rates, comparable to everyone else I…read morechecked with.

I had a several small hornet nests that needed to be removed before they became a bigger problem…read more Four of the nest were just a little out off my reach... 24' up. After a search on Yelp, I found Kelly's Pest Control and one other company with great ratings. I sent messages to both companies on Saturday and Kelly replied first thing Monday morning. Within a couple of e-mail exchanges we had an appointment scheduled. The tech, Mike, arrived within the scheduled timeframe, explained the removal process, the warranty, and went to work. Mike is a very nice man and is one of the reasons, that if needed, I will call Kelly's Pest Control again. I think he was at my home for about 30 minutes. Took care of the nests, made sure everything was cleaned up after the work was completed and was on to his next job. For me, the prices were very reasonable and I highly recommend Kelly's Pest Control! P.S. Never heard back from the other company!

Called Kelly's pest control and requested a quote to remove some wasps and the value was great. The…read morequality of work was excellent and the service request was filled. Thanks for the great work. We recommend Kelly's pest control!

Coty has been here before and does an outstang job. Very kind also. We have over the years have had…read morethe little sugar or pavement ants. Takes care of them.

Very poor company not in operation anymore, it now is Fikes. I booked services through Sound Pest…read more Spoke to the GM through yelp who described the service. Charged me $300+ for Flea control. The person who showed up was not with sound pest but was with Fikes. He spent all of 5 mins walking through my house and sprayed an aerosol can that costs I believe $29.99. He did not spray in under or around anything. This was also not the description of service that was provided to me through yelp. I called to complain immediately after. I have also called to talk to a Manager multiple times. They always state they will call me back and never do. It might have been a great company before it was sold but do not let the historical positive reviews fool you this is not under the same management as before. Go somewhere else for service.

I am really impressed by this company and will definitely recommend them to anyone else in the…read morefuture. I will also always reach out to them again if I have any other pest issues in the future. I have never worked with a company that is so communicative, responsive and courteous. I hired them for my parents' house for a rodent problem and then also for an ant issue after because I was so impressed with their initial service. Not only did they take care of the issues, they were also kind enough to send a different technician for a second opinion after we had some questions for the first concern. Their prices are also very fair for the amount of work and quality they provide. 110% recommend.

Awesome prompt service. Webs came back a few days later and they sent someone out again to re-do…read morethe same spot again promptly.

Adam treated the lower eaves of my house with a repellent designed to keep pests away for the rest…read moreof the year. The service was prompt, professional, and first-class from start to finish and at reasonable value. We are already enjoying not having insects buzzing around and driving us crazy! Adam has a great attitude and clearly explained everything he was going to do before getting started. He mentioned that his business motto is to provide service as if he were working on his own parents' home, and it definitely shows. I can personally attest to his commitment to quality and customer service. Highly recommended!

I don't usually write reviews like this, but in this situation I felt a review was warranted. I…read morecalled Pest Fighter on a Saturday and left a message. Shortly after that I received a text message response asking for my full name, address, and email so that they could enter my information into the computer. That struck me as odd, but given the situation I was facing, I gave them the requested information. After that they told me that the earliest they could talk to me was Monday at either 9:00 AM or 4:00 PM. It was unfortunate to have to wait two days just to talk to someone, but I assumed they must have been very busy. We scheduled an appointment for 9:00 AM Monday morning over text. However, when 9:00 AM came around I didn't hear from anyone. I tried calling the number that had texted me, but it went to voicemail. I tried calling the main number I had called on Saturday, and it also went to voicemail. After nearly an hour of waiting, I texted the number explaining that I had to go into a meeting at 10:00 AM and asked if we could reschedule for the 4:00 PM time slot. At 9:57 AM, the person responded saying they were "just getting ready to call", but that we could talk at 4:00 PM instead. Now imagine my surprise when the person from Pest Fighter tried calling me at 3:37 PM. Then again at 3:40 PM. And then texts me at 3:44 PM asking why I was not answering. I responded to the text immediately, explaining that I was in a meeting until 4:00 PM. I asked them to call me at 4:00 PM, like we had agreed on previously. After that message I never received another text from them. When I called shortly after 4:00 PM, my calls went to voicemail. To this day, I have never received a response from anyone at Pest Fighter. No texts, no calls, nothing. I debated posting this review. Maybe Pest Fighters provides good service if you can actually talk to someone, but I wouldn't know. After playing an unprofessional game of phone tag, I contacted another service who was not only able to talk to me, but who was also able to make it out to my house at the time they said they would.

This was our first time needing a pest control team. Yellow jackets are nesting under the porch,…read moreand flying in and out of siding. We started with Orkin. Decided to contact 3 different companies to keep options open. Orkin was pretty expensive. Left a message for the 2nd company. Then messaged the 3rd company, Northwest termite & pest control via online text. Got a call about an hour later from NW termite & Pest Control. Kevin was very professional over the phone. He was able to come over same day to assess the situation from inside and outside our house. He applied the proper treatment, takes about 48 hours for results. Will post update in a couple days! Highly recommended folks.

Northwest Termite and Pest Control is a family run business, and they have been a complete pleasure…read moreto deal with. We have had a real issue with yellow jackets, and Kevin has been out to our home on 2 occasions - he is fantastic to work with, and really knows his stuff. I would not hesitate to recommend him for any type of work - thank you Kevin!

I used these guys for a long time. I had the same tech for a while which worked out well, but they…read morestarted to churn through workers. I ONLY wanted the rat boxes done and repeatedly stated to the company that did not want chemicals sprayed around the house. I would tell the workers this the day before to remind them and they still could not follow that simple instruction. Less work right? So, they screwed up many times. The final time was December with another new guy showed up the day after I reminded him, in writing, not to spray chemicals. Guess what, they showed up the next day WITH A SUPERVISOR, and proceeded to spray chemicals all around my house. They also put GLUE traps in my crawl space without asking and I never would have authorized that. I decided to cancel my contract AFTER that and called the company running the comcast-like gauntlet of 'what if we gave you this or that credit'. I declined and asked to cancel and they removed my credit card. I was not informed of any remaining balance. After that, they sent me a bill for the service that they once again screwed up. Keep in mind I paid full price to these guys for years just to have the rat boxes done so I was grossly overpaying and they got way more out of me than they put in. I called them to dispute the bill, they said they would call me back after running up the chain. They didn't. Instead they insist I owe them money for a SERVICE THEY CONTINUALLY SCREWED UP. They are an extraordinarily incompetent company that can't follow simple instructions.

Worst experience ever. In summary, they bragged about how good they were and that they were…read moredefinitely going to take care of the rodent that made it's nest in my home. This company went from throwing bait without traps on first visit, to setting snap traps inside and outside on second visit, to showing up and the owner of the company saying those are the wrong traps and set them all off. This was supposed to be the final visit, instead this person claiming to be the owner was there to make a bid to my landlord for more work. He said he would be back Saturday with the correct traps as he was there to "bid" a crawl space clean out, not address the current contract of getting rid of the rodent/s. No call no show Saturday. I called the front office Monday to confirm they would be bringing the correct traps out and to set a new day. She said someone was coming out today/Monday- even tho no one scheduled that with me. Needless to say, by the time they did come back out to address the original contract, they removed all but one outside trap. Then that technician insisted on coming over to check the trap on a day I wouldn't be home. I asked him to come by on a day I am home as I am not comfortable with people being at my property/house when I am not. He said he will just get permission from the landlord since she paid the bill. Why would a person/company not respect such a simple request? I feel awful that my landlord paid this amount of money for literally nothing but a headache. If you haven't hired them, might as well try anywhere else first.