My mama's oxygen levels dropped into the 70's so her fabulous caregiver at Park Sr Villas…read moreimmediately called EMS and then me. I met the ambulance here and I am so happy this is where the brought her. The staff has been an absolute blessing. Every person has showed competence and compassion for my Alzheimer's stricken mama. They have even taught me new ways to better care for her and made suggested that will go miles in improving her level of care. The respiratory therapists have been amazing; the doctors have been responsive respectful and brilliant; the culinary team has been so kind and helpful; phlebotomy came in like magicians who seemed to use magic to draw her blood because nearly each time was painless; and the nurses..... let me TELL you about these nurses! Wow! I mean they were beyond attentive to my mom's medical and psychological needs. They went out of their way to help her maintain her dignity, and never once dismissed what she had to say, even when she was a little whack-a-doodle. They adjusted to whatever was best for her! I'm talking to you, Christine, Corrine and Aiden! You and your crew made my mama smile and laugh through the terribles and for that I am forever a fan. The team at TMC Rincon are to be commended for doing their jobs with heart! Oh and this is a brand new facility. The ER was timely and thorough; the place is beautiful; and the room had a couch that converts into an actual BED for me to stay with her! And they have done away with the big beeping monitor system that always drives both patients and families crazy. She had a mini monitor "pack" that sends the feed to a central monitoring location which alerts the staff in the actual hospital if there an issue. This frees the nurses to do real patient care, instead of constantly responding to unimportant beeps and buzzes. I think they have really managed to create a different hospital experience for patients and families alike. I am very pleased, impressed and grateful.

The care I received here was so amazing, I have never written a review on a hospital before but the…read morestaffs experience and overall caring qualities made my stay here so worth it. I ended up having surgery but my nurses all did amazing at making me comfortable and providing me with the care I needed. Would recommend to anyone!

My experience at this facility has been very pleasant overall. I recently brought a loved one in,…read moreand she was seen by Dr. Herbert, who was wonderful. She was professional, caring, and provided great service. The only issue I have is with the lady at the front desk, whose name I believe is Lorena. She came across as very rude, although that may simply be her personality. Unfortunately, I had two separate interactions with her within the past week, and both left me with the same impression. On another occasion, I brought my son in after he was hit in the face with a basketball and busted his lip. I called ahead to ask about the wait time and explained the situation. Lorena told me that if he needed to be seen, I would need to come in and wait. I understand that wait times can change, but I simply asked whether there were a lot of people waiting at that time so I could make an informed decision about whether to come in immediately or consider my options. She told me that she would not provide that information and repeated that I would need to come in and wait if he needed to be seen. I want to emphasize that the medical care and service I received were great. My concern is specifically with the customer service and friendliness at the front desk. A little more patience, kindness, and willingness to communicate would make a big difference. I will absolutely return if I need to, because I was pleased with the care provided. However, first impressions matter, and for some people, that first interaction can be the lasting impression of a facility. I hope this feedback can be used constructively to improve the overall patient experience.

Very clean facility and super friendly staff. There wasn't a wait so we were seen quickly. We were…read moregiven a tablet to fill info out and not only was it repetitive, it didn't save a lot of info so the front office lady came in and had to hand write it all. Very weird and confusing. The care was fine, but hubby broke his toe at work and they gave him a post op flat boot, we had to ask for extra tape, and they didn't say anything about crutches. We had to ask for pain meds too.

standard of care. Her negligence will likely cost me my life . When I turned 50 Kimberly ordered a…read moreCologuard test for me. She said because I was low risk and not having symptoms Cologuard was a good option for me. She said she would contact me if the test was positive. I didn't hear anything from her so I figured my test was negative. 2 years later 2024 I began having stomach pain so she ordered a CT. I ended up with stage 4 colon cancer. I contacted Cologuard wondering how they missed this and to my horror they explained they sent my POSITIVE results to Kimberly and she never told me. I saw her 9 times after the test and she never said a word. Early detection is key and Kimberly stole that from me. I highly recommend you seek a quality PHYSICIAN and steer clear of Kimberly Isaac.

Kim is a wonderful doctor and I would recommend her to anyone. She is amazing,listens and is…read moredefinitely knowledgeable. Friendly and even shows how much she cares about patients

TMCOne Rita II, Suite 100, is a medical complex within Rita Ranch subdivision. Building is L-shape,…read moreentrance is far right corner. It offers Family Medicine and Pediatric Care. Extremely convenient location, easy to locate and ample parking. Do arrive early, parking can get congested at times.

I don't think they could make it any more obvious they don't care about my kids health and only…read morecare about billing our insurance so frustrating to wait for an appointment and see the doctor for 0.4 seconds. I have twin one-year-olds I made the appointment for one and they are both sick with the same thing. She would not acknowledge the other because she's not making money off of him so I have to take each twin to separate doctors appointments super convenient.

Dr. Rolins has been my Primary Care Physician for several years and I am very pleased with him and…read morehis office staff. He listens and takes time to hear what you are saying. He is thorough and explains everything completely. And he is compassionate with a bit of humor mixed in as well. The office staff couldn't be better!! They are patient, polite, and pleasant-even through the worst of Covid. I have never had an issue with anyone in this office. I recommend Dr. Rolins without reservation!!! With healthcare the way it is in this country it seems that we need to have a little patience with "the system". The previous review was not a good one but as my father used to say-you attract more bees with honey than you do with vinegar. A lot of the way you perceive things has to do with the way you treat other people. It takes time to work through the system these days with referrals, being in or out of network, what your insurance will pay for or what they deny--none of that is your doctor's fault. He probably feels as frustrated as you do-maybe more. Try giving people a break now and then.

I was transferred to Dr. Rolins from my previous doc who retired. At the first visit, it struck me…read morestrange he declined to look at a lesion on my leg, especially as I had a history. Just recently, 4 months later, he referred me to a vascular surgeon regarding the lesion that was out-of-network although my insurance showedthem in network. Clearly there ws a problem neithr his office nor the insurance wanted to own. I tried to resolve with his office who were singulalry unhelpful and refused to let me speak to the practice manager. Dr. Rolins then fired me as a patient. Docs like Rolins need to look at themselves and their own admin to see why there is a problem in the first place. Not blame their mistakes on the patient . I am, by the way, a nationally recognized patient advocate

update: I keep forgetting to mention his staff is fantastic as well! Very personable, kind and…read moreextremely professional!

Dr Huffaker was the VERY best physician my husband and I found. He listened honestly and openly. He…read morehelped with my iron deficiency and got me connected to the right specialist. He helped me with my thyroid management. He helped my husband with his blood pressure management. He has taken amazing care for my husband and I. I love his staff. They are all so kind and caring. I have very severe back (sciatic) pain and he has been able to help me get PT management to care for it. I am going to miss him being our doctor and wish him and his family the best journey for their future. Thank you Luke for always caring for our help and our family.