Dr. Rhiew LISTENS, asks questigons and is at ease saying "I don't know, but give me a minute to do…read moresome research and find out.". He is also very knowledgeable about supplements, what works and what doesn't, as well as drug interactions. His office is also one of the best run - every call is actually ANSWERED, and his employees treat everyone with dignity and respect. He spends whatever time he NEEDS to with you, sometimes staying late, if it is warranted. He also will call a patient himself if he is concerned about something.

My wife and I are very pleased with the care provided by Dr. Rhiew. He listens carefully, is very…read moreanalytic in arriving at diagnosis, and makes judicious referrals. His staff is courteous and the phlebotomist is a whiz, which is a treat for someone with rolling veins like me or anyone who dreads the blood draws.

Dr. Rolins has been my Primary Care Physician for several years and I am very pleased with him and…read morehis office staff. He listens and takes time to hear what you are saying. He is thorough and explains everything completely. And he is compassionate with a bit of humor mixed in as well. The office staff couldn't be better!! They are patient, polite, and pleasant-even through the worst of Covid. I have never had an issue with anyone in this office. I recommend Dr. Rolins without reservation!!! With healthcare the way it is in this country it seems that we need to have a little patience with "the system". The previous review was not a good one but as my father used to say-you attract more bees with honey than you do with vinegar. A lot of the way you perceive things has to do with the way you treat other people. It takes time to work through the system these days with referrals, being in or out of network, what your insurance will pay for or what they deny--none of that is your doctor's fault. He probably feels as frustrated as you do-maybe more. Try giving people a break now and then.

I was transferred to Dr. Rolins from my previous doc who retired. At the first visit, it struck me…read morestrange he declined to look at a lesion on my leg, especially as I had a history. Just recently, 4 months later, he referred me to a vascular surgeon regarding the lesion that was out-of-network although my insurance showedthem in network. Clearly there ws a problem neithr his office nor the insurance wanted to own. I tried to resolve with his office who were singulalry unhelpful and refused to let me speak to the practice manager. Dr. Rolins then fired me as a patient. Docs like Rolins need to look at themselves and their own admin to see why there is a problem in the first place. Not blame their mistakes on the patient . I am, by the way, a nationally recognized patient advocate

If I could give this place a -0 I would. I waited over 3 months to get a referral to a Neurologist…read moreand Onocologist. I called the clinic, e-mailed the clinic and went to the clinic to get the referrals. After 3 months I switched to a different health care facility. Within days after my first appt. with my new clinic I had the referrals and appts I needed. I won't go into how horrible the dr at Carelon was. Sadly I'm not alone in the treatment I received from Carelon.

I've been w/Caremore for 8+ ys & the doctors are decent , but customer service is horrible: very…read morelong wait periods w/phone calls. Some of the ladies @the front desk on Esperanza in G.V. are quite rude. Annual physicals are mediocre @best W/my primary care physician. I will explore other healthcare companies during this year's open enrollment time frame1

My wife an I have been going to Carondelet Green Valley for 8 years and never had any bad…read moreexperiences that some people are complaining about. Carondelet is a great medical group.

This is the worst medical experience I have ever had. The receptionist chastised me for being…read morelate, when I was actually 15 minutes early. Then she told me the electronic forms I had filled out previous to coming were Not complete, and the told me I had 7 minutes to fill them out or they would cancel the appointment that I had been waiting 6 months for to get in as a New patient. When I didn't finish the paperwork in 7 Minutes she canceled my appointment. I'm dismayed. I have never been so rudely treated at any other medical facility in the country. Thank goodness I am Not ill or in dire need of medical attention.