My experience at this facility has been very pleasant overall. I recently brought a loved one in,…read moreand she was seen by Dr. Herbert, who was wonderful. She was professional, caring, and provided great service. The only issue I have is with the lady at the front desk, whose name I believe is Lorena. She came across as very rude, although that may simply be her personality. Unfortunately, I had two separate interactions with her within the past week, and both left me with the same impression. On another occasion, I brought my son in after he was hit in the face with a basketball and busted his lip. I called ahead to ask about the wait time and explained the situation. Lorena told me that if he needed to be seen, I would need to come in and wait. I understand that wait times can change, but I simply asked whether there were a lot of people waiting at that time so I could make an informed decision about whether to come in immediately or consider my options. She told me that she would not provide that information and repeated that I would need to come in and wait if he needed to be seen. I want to emphasize that the medical care and service I received were great. My concern is specifically with the customer service and friendliness at the front desk. A little more patience, kindness, and willingness to communicate would make a big difference. I will absolutely return if I need to, because I was pleased with the care provided. However, first impressions matter, and for some people, that first interaction can be the lasting impression of a facility. I hope this feedback can be used constructively to improve the overall patient experience.

Very clean facility and super friendly staff. There wasn't a wait so we were seen quickly. We were…read moregiven a tablet to fill info out and not only was it repetitive, it didn't save a lot of info so the front office lady came in and had to hand write it all. Very weird and confusing. The care was fine, but hubby broke his toe at work and they gave him a post op flat boot, we had to ask for extra tape, and they didn't say anything about crutches. We had to ask for pain meds too.

Went in on a Sunday. Was quick . Got a referral to Northwest Allied Physicians on Old Vail Rd…read more I highly recommend NW Urgent care however their recommendations to NW Allied Physicians was NOT A GOOD ONE.

This place is more than twice the cost of any other urgent care. $240 just to walk in the door…read more It also has an extremely small waiting area and they don't require masks, so you put yourself at risk when irresponsible people come in coughing and sneezing without masks. I wore one, but still got sick 3 days later. The triage nurse was lovely, but the doctor was very dismissive; immediately adopting the attitude that he doesn't believe you. If you're a woman though, you know this is a perpetual problem in the medical industry. Still sucks when it happens. Finally, the discharge lady is shockingly rude. She clearly doesn't have time for you. Ask her a basic question and she will yell at you. Literally yell, and then say "will you just leave". Thanks for the compassion lady. Please go somewhere else.

When I moved to Green Valley 2 years ago I had several health issues requiring prescriptions and…read moremonitorin. Imagine my surprise to not be able to locate a single doctor in Green Valley Az for senior healthcare needs. I contacted Banner and was able to schedule a new patient appointment 13 months out from the time of scheduling. I reserved the appointment then found ZocDoc on a google search and called Lisnet's office at Milagros In South Tucson. Got an appointment within a few days. I was very impressed with her knowledge, professionalism and thoroughness. The only drawback for me was needing a ride to her office from Green Valley. Lisnet made some medication changes and ordered tests I needed. She immediately referred me to specialists for specific testing and they were quick to book and good. The only reason I stopped seeing Lisnet was the 13 month appt with Banner in Green Valley finally arrived and I went as it was 2 miles from home. The MD I have been seeing is alright but not as good as Lisnet. If you are at all able to get an appointment within her, you will not regret it.

My NFP retired and I was looking for a new Primary Care Physician when I found Lisnet in my search…read more I decided to go to her practice and am so happy I did. She spent time with me going over my health history and gave me options I have never heard of for auto immune diseases that I have been dealing with . Some new some old. I'm grateful that I found her and find her demeanor and bedside manner refreshing in a world where healthcare can make us seem like a number and not the human beings we are. Thank you for such great care!

Dr Woods and his team are very attentive to my concerns and health. Northwest Health has a large…read morenetwork of specialists. Dr Woods spends a good deal of time with every visit. I've been his patient for 5 years since I came to Tucson. I'm extremely satisfied with the quality of care he provides.

1) I leave a message for the Dr. 2) I get a reply that has me thinking he did not read my message…read more 3) I question the MA, as to the DR. reading and answering my message. I'm told he read and answered it. 4) I go to an appt. with the Dr.. Bring it to his attention. He says he did NOT answer the message. OKAY who's telling the truth??????? THEN. I send him a document stating the problems I have had since my operation. The reply I get from the MA is "IF YOU HAVE QUESTIONS MAKE AN APPOINTMENT" This is most definitely a What the F___ !!!!!!! And I'm being kind here.

TMCOne Rita II, Suite 100, is a medical complex within Rita Ranch subdivision. Building is L-shape,…read moreentrance is far right corner. It offers Family Medicine and Pediatric Care. Extremely convenient location, easy to locate and ample parking. Do arrive early, parking can get congested at times.

I don't think they could make it any more obvious they don't care about my kids health and only…read morecare about billing our insurance so frustrating to wait for an appointment and see the doctor for 0.4 seconds. I have twin one-year-olds I made the appointment for one and they are both sick with the same thing. She would not acknowledge the other because she's not making money off of him so I have to take each twin to separate doctors appointments super convenient.

My mama's oxygen levels dropped into the 70's so her fabulous caregiver at Park Sr Villas…read moreimmediately called EMS and then me. I met the ambulance here and I am so happy this is where the brought her. The staff has been an absolute blessing. Every person has showed competence and compassion for my Alzheimer's stricken mama. They have even taught me new ways to better care for her and made suggested that will go miles in improving her level of care. The respiratory therapists have been amazing; the doctors have been responsive respectful and brilliant; the culinary team has been so kind and helpful; phlebotomy came in like magicians who seemed to use magic to draw her blood because nearly each time was painless; and the nurses..... let me TELL you about these nurses! Wow! I mean they were beyond attentive to my mom's medical and psychological needs. They went out of their way to help her maintain her dignity, and never once dismissed what she had to say, even when she was a little whack-a-doodle. They adjusted to whatever was best for her! I'm talking to you, Christine, Corrine and Aiden! You and your crew made my mama smile and laugh through the terribles and for that I am forever a fan. The team at TMC Rincon are to be commended for doing their jobs with heart! Oh and this is a brand new facility. The ER was timely and thorough; the place is beautiful; and the room had a couch that converts into an actual BED for me to stay with her! And they have done away with the big beeping monitor system that always drives both patients and families crazy. She had a mini monitor "pack" that sends the feed to a central monitoring location which alerts the staff in the actual hospital if there an issue. This frees the nurses to do real patient care, instead of constantly responding to unimportant beeps and buzzes. I think they have really managed to create a different hospital experience for patients and families alike. I am very pleased, impressed and grateful.

The care I received here was so amazing, I have never written a review on a hospital before but the…read morestaffs experience and overall caring qualities made my stay here so worth it. I ended up having surgery but my nurses all did amazing at making me comfortable and providing me with the care I needed. Would recommend to anyone!